Are you tired of rushing to pay your BOPU bill at the last minute? I’ve been there too! As someone who’s forgotten their Board of Public Utilities payment more times than I’d like to admit, I’ve finally mastered all the different ways to handle BOPU bill payments Let me share what I’ve learned to make your life easier!
What is BOPU?
BOPU stands for Board of Public Utilities – the organization responsible for providing water and sewer services in Cheyenne, Wyoming. If you’re living in Cheyenne, you’re probably familiar with that monthly BOPU bill that covers your water, sewer, and sometimes other utility charges.
Online Payment Options for BOPU Bills
The most convenient way to pay your BOPU bill is online. The Cheyenne BOPU offers multiple options:
Customer Portal
The Cheyenne BOPU offers a dedicated Customer Portal where you can:
- View current and previous utility bills
- Monitor your water consumption
- Set up account notifications
- Manage multiple accounts
- Establish automatic online payments
To create your Customer Portal account, you’ll need:
- Your Account Number
- Your Customer ID
These numbers can be found on your current or previous bill If you can’t locate them, you can contact BOPU Customer Service at 307-637-6460, Monday-Friday, 9 00 AM – 4 00 PM
Setting Up Your Customer Portal
- Visit the BOPU website and click on the Customer Portal button
- Select “Log In” on the right side of the webpage
- Scroll to the bottom and click “create one here” under “Not Registered Yet?”
- Complete the required fields and select “Create Account”
- After creating your account, add your utility account by selecting “Add Account”
- Enter your Account Number and Customer ID
- Click “save this account to your profile”
Once set up you can view bills and make payments through this portal. Remember payments through the Customer Portal include service fees – $2.95 for regular payments or $0.50 for ACH (automated clearing house) payments.
Bank Draft Payment Option (No Service Fee!)
If you wanna avoid service fees, the Bank Draft Payment option is your best bet! This allows automatic payments directly from your checking or savings account without any extra charges.
To set this up:
- Complete the BOPU bank draft payments form
- Provide your banking information
- Authorize automatic withdrawals
I personally prefer this method because it saves me the service fee AND I never forget to pay! BOPU still recommends creating a Customer Portal even if you choose this option, so you can monitor your usage and bills.
Historical Billing Access
Need to check past bills? The historical portal for utility bills and water consumption data will remain available until December 31, 2025. Make sure to download or save any needed information before that date!
Other Payment Methods
While the Cheyenne BOPU website focuses on online payment options, other utility companies like Kansas City BPU offer additional payment methods that might be available in your area:
By Phone
Pay 24/7 through automated phone systems using a credit card or bank account.
Drop Box
Some utility companies provide convenient drop boxes where you can leave check or money order payments.
You can always send your payment via postal mail using a check or money order.
Kiosks
Some regions have payment kiosks where you can pay with cash or check at convenient locations.
FlexPay
Some utilities offer a “pay as you go” option that lets you make smaller payments throughout the month.
Which BOPU Bill Pay Method is Best?
I’ve tried pretty much all the available methods, and here’s my honest opinion:
| Payment Method | Pros | Cons | Best For |
|---|---|---|---|
| Bank Draft | No service fees, automatic | Less control over payment timing | Busy people who want to save money |
| Customer Portal | 24/7 access, usage tracking | Service fees ($0.50-$2.95) | Tech-savvy customers who value convenience |
| Phone Payment | Quick, available 24/7 | Potential service fees | Last-minute payments |
| Mail/Drop Box | No online requirements | Must be done in advance | Those uncomfortable with technology |
Tips for Managing Your BOPU Bill
After years of managing my utilities, here are some tips that have helped me:
- Set calendar reminders if you’re not using automatic payments
- Check your water consumption regularly through the Customer Portal to catch potential leaks early
- Consider paperless billing to reduce clutter
- Keep your account info handy – you’ll need your Account Number and Customer ID for most transactions
- Contact customer service early if you foresee payment issues – they’re usually willing to work with you
Common Questions About BOPU Bill Pay
When is my BOPU bill due?
Due dates are typically shown on your bill, but you can also check through your Customer Portal.
What happens if I miss a payment?
Late fees may apply, and in severe cases, service could be disconnected. It’s best to contact BOPU customer service if you’re going to miss a payment.
Can I pay for multiple accounts at once?
Yes! The Customer Portal allows you to manage multiple accounts.
Is it safe to pay my BOPU bill online?
Yes, the BOPU Customer Portal uses state-of-the-art encryption and complies with industry security standards.
What if I have a dispute about my bill?
Contact BOPU Customer Service at 307-637-6460 to discuss any billing concerns.
Water Conservation Can Lower Your BOPU Bill
One of the best ways to reduce your utility bills is by conserving water. BOPU offers resources to help:
- Free water conservation kits
- Water Smart program information
- Assistance finding and fixing leaks
- Information about Watering Schedules
We’ve noticed our bill drop by nearly 15% after implementing some simple conservation measures!
Stay Updated on Your Water Usage
The Customer Portal gives you valuable insights into your water consumption patterns. By monitoring this regularly, you can:
- Spot unusual increases that might indicate leaks
- Understand seasonal usage patterns
- Track the effectiveness of your conservation efforts
- Plan better for future bills
Final Thoughts
Paying your BOPU bill doesn’t have to be a headache! With so many convenient options available, you can choose what works best for your lifestyle. I personally recommend setting up the Bank Draft option to avoid fees and eliminate the risk of forgetting a payment, while still maintaining access to the Customer Portal to track your usage.
Remember that if you ever need assistance with BOPU bill payments, their customer service team is available to help at 307-637-6460, Monday through Friday from 9:00 AM to 4:00 PM.
What’s your preferred way to pay your BOPU bill? Have you found other tricks that make managing utilities easier? I’d love to hear your experiences!
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