When you move to a new home in Braintree, youll most likely already have running water, but youll still need to set up water service with the Braintree Water And Sewer. Luckily, Braintree has made it pretty simple with the following online form. Starting service generally takes just two business days.
When you move out of a home in Braintree, youll need to stop your water service with the Braintree Water And Sewer, so you dont keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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Ever got that sinking feeling when you realize your water bill is due tomorrow? I’ve been there! As a resident of Braintree, Massachusetts, I’ve navigated the sometimes confusing waters of utility payments. Let me walk you through everything you need to know about paying your Braintree water and sewer bill.
Quick Payment Options for Braintree Water and Sewer Bills
Before diving into the details. here’s a quick rundown of your payment options
- Online: Visit UniPay Gold portal through the Town of Braintree website
- By Phone: Call 1-877-227-1157 (option 1)
- In Person: Visit 85 Quincy Avenue, Braintree
- By Mail: Send check to the Braintree Water Department
Understanding Your Braintree Water and Sewer Service
The Town of Braintree Water and Sewer Department has been serving residents since 1640 (wow, that’s old!) and currently provides water to approximately 35,744 residents They source water primarily from the Great Pond Reservoir System, a surface water source. When demand increases, Braintree can also receive water from neighboring communities including Quincy, Weymouth, Randolph, Holbrook, and the MWRA
Online Bill Payment Methods
The most convenient way to pay your water bill is through the Town of Braintree’s Online Payment Center, powered by UniPay Here’s how to do it
Electronic Check Payments
- Visit the UniPay Gold portal at https://unipaygold.unibank.com/Default.aspx?customerid=686
- Have your checkbook handy to enter your account and routing numbers
- Follow the prompts to complete your payment
- A small $0.50 cart processing fee applies per transaction
Credit Card Payments
The Town of Braintree accepts several credit card options:
- MasterCard
- American Express
- Visa
- Discover
Remember that a convenience/service fee applies to credit card payments. The fee schedule is available on the payment portal.
PayPal/Venmo
For those who prefer digital wallets:
- Select PayPal/Venmo as your payment method on the UniPay portal
- Login to your account when prompted
- Complete the transaction
- Note that convenience fees apply here too
Phone Payments
Can’t access the internet? No problem! The Town of Braintree offers a Pay-By-Phone service at 1-877-227-1157 (option 1). Have your payment information ready when you call. Service fees apply for this method as well.
In-Person and Mail Payments
If you prefer the traditional approach, you can pay your water and sewer bill in person at:
Braintree Water and Sewer Department
85 Quincy Avenue
Braintree, Massachusetts 02184
Or mail your payment to the same address. Just make sure to include your account information!
Customer Support for Billing Issues
Having trouble with your bill? The Braintree Water and Sewer Department offers several support options:
- Phone: 781-843-8097 (regular hours) or 781-843-9205 (emergency 24/7 line)
- Email: [email protected]
- In-person: Visit their office at 85 Quincy Avenue
Setting Up or Stopping Water Service
Starting Service
When moving to a new home in Braintree, you’ll need to set up water service. While your water might already be running, you’ll need to register with the department. The process is simple:
- Fill out the online Start Service Form on the Braintree Water And Sewer website
- Service typically begins within two business days
- Have your new address and personal details ready
Stopping Service
Moving out? Don’t forget to stop your water service to avoid continued billing:
- Complete the online Stop Service Form
- Allow two business days for processing
- Provide your forwarding address for the final bill
Water Quality Concerns
While this article focuses on bill payment, it’s worth noting that Braintree’s water quality reports have raised some concerns. According to WaterZen’s ratings, Braintree Water And Sewer received a failing grade in their 2021 Lead Report because contaminant levels exceeded the EPA’s Maximum Contaminant Level.
If you’re concerned about water quality, you might want to:
- Request the latest Consumer Confidence Water Quality Report
- Consider water filtration options for your home
- Contact the department with specific questions
Tips for Managing Your Water Bill
Here are some ways I’ve found to keep my water bills manageable:
- Monitor usage: Check for leaks regularly and fix them promptly
- Set up autopay: Never miss a due date again
- Go paperless: Get email notifications instead of paper bills
- Consider water conservation: Install low-flow fixtures to reduce consumption
Frequently Asked Questions
When is my water bill due?
Water bills in Braintree are typically due quarterly, but check your specific bill for the exact due date.
What happens if I miss a payment?
Interest and fees may apply to late payments. The town’s policy states that these charges will not be waived even if the payment website is inoperable.
Can I set up automatic payments?
Yes! You can set up recurring payments through the UniPay Gold portal.
Is there an app for paying my water bill?
While there’s no dedicated app, the UniPay website is mobile-friendly for on-the-go payments.
Who do I contact about high water usage?
Call the Braintree Water Department at 781-843-8097 to discuss unexpected increases in your water bill.
The Bottom Line
Paying your Braintree water and sewer bill doesn’t have to be a hassle. With multiple payment options available, you can choose what works best for your lifestyle. I personally prefer the online payment system – it saves me time and the small convenience fee is worth the hassle it saves me!
Remember, if the online system is ever down, payments can always be made at Town Hall, by mail, or at 85 Quincy Avenue for water/sewer payments specifically.
Stay on top of your payments, and you’ll never have to worry about service interruptions or late fees. And if you’re ever confused about your bill or payment options, the friendly staff at the Braintree Water and Sewer Department are just a phone call away.
Have you found a better way to manage your utility bills? I’d love to hear your thoughts in the comments!
Resources and Contact Information
Main Customer Service
85 Quincy Avenue
Braintree, Massachusetts 02184
Phone: 781-843-8097
Email: [email protected]
Emergency Contact (24/7)
Phone: 781-843-9205
Online Payment Portal
https://unipaygold.unibank.com/Default.aspx?customerid=686
Support Hours
Monday – Friday: 8:30am to 6:00pm
Saturday: 8:30am to 1:00pm
Now you’re all set to tackle your Braintree water and sewer bill with confidence! No more last-minute scrambles or forgotten payments. Just smooth sailing… or should I say, smooth flowing water!
Lead Report (202 F
Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.
What about Braintree Water And Sewer? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.
As you can see, Braintree Water And Sewer received a failing grade because one or more contaminants reported were higher than the Maximum Contaminant Level (MCL) set by the EPA.
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Braintree Water and Sewer Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
