Hey there fellow Cherokee Metropolitan District customers! Are ya tired of forgetting to pay your water bill on time? I know I’ve been there – running around last minute trying to figure out how to get that payment in before the due date hits. Well, today I’m gonna break down all the ways you can pay your Cherokee Metro bill, from online payments to good ol’ snail mail options.
Quick Facts About Cherokee Metropolitan District Bill Pay
Before we dive into the details. let’s get a quick overview of what we’re talking about
- Service Area: Cherokee Metropolitan District serves Colorado Springs residents
- Office Address: 6250 Palmer Park Boulevard, Colorado Springs CO 80915
- Phone Number: (719) 597-5080
- Online Payment Portal: cmd.authoritypay.com
7 Ways to Pay Your Cherokee Metro Water Bill
Cherokee Metropolitan District actually offers a surprising number of payment options! Here are all the ways you can pay your bill:
1. Pay Online with Credit/Debit Card or eCheck
This is probably the most convenient option for most of us. You can pay your bill directly through Cherokee’s official payment portal:
- Visit cmd.authoritypay.com
- You can either:
- Log in to your existing account
- Create a new account (you’ll need your account number and CID from your bill)
- Use “Quick Pay” as a guest without creating an account
Heads Up There’s a $3.25 processing fee for credit/debit card payments and a $050 processing fee for electronic checks
2. Set Up Online Auto-Pay
If you’re like me and constantly forgetting due dates, this option is a lifesaver! Here’s how to set it up:
- Create an online account at cmd.authoritypay.com (you’ll need your account number and CID from your statement)
- Log in after verifying your account
- Choose if you want paper statements or estatements
- Sign up for autopay when prompted
- Choose between credit/debit profile or echeck profile
- Remember those processing fees apply: $3.25 for credit/debit and $0.50 for echecks
If you wanna confirm you’ve successfully enrolled in Auto-Pay just call the office at 719-597-5080.
3. Mail Your Payment
For those who prefer the traditional approach, you can mail a check or money order to:
Cherokee Metropolitan District
P.O. Box 209253
Dallas, TX 75320-9253
4. Pay by Phone
In a rush? Just call 719-597-5080 to pay your bill over the phone with a credit or debit card.
5. Use the Drop Box
Cherokee Metro District has a convenient drop box right outside their office where you can drop off your payment (check or money order).
6. Walk-In Payment
You can always go old-school and walk into the Cherokee Metropolitan District office to pay your bill. They accept:
- Credit/debit cards
- Checks
- Cash
- Money orders
7. Bank Bill Pay
If you prefer to use your personal bank’s bill pay service, you can set it up to send payments to:
Cherokee Metropolitan District
P.O. Box 209253
Dallas, TX 75320-9253
Important Auto-Pay Information You Should Know
When I signed up for auto-pay, I wish someone had highlighted some of these details for me, so lemme share them with you:
- Payments are drafted on the due date shown on your statement
- If the due date falls on a weekend or holiday, funds will be drafted on the next business day
- Your responsibility: You must keep your payment info (card numbers, expiration dates, routing numbers, etc.) updated
- Failure to update payment info could result in trip fees, reconnect fees, returned payment fees, or service interruption
- There’s a $1,500 cap on credit/debit card payments
- If your bill exceeds $1,500, you’ll need to pay the additional amount in a separate transaction
- If you accidentally pay twice, the overpayment will be applied to your next bill
- You can revoke auto-pay authorization at any time online
Watch Out for Third-Party Payment Websites!
This is super important! Cherokee Metropolitan District specifically warns about third-party payment sites. Here’s why you should avoid them:
- Payments made on third-party sites might not transfer to Cherokee Metro at all or might be delayed
- Your personal information is more secure on Cherokee’s official payment system
- Third-party sites often charge higher transaction fees than Cherokee’s official $3.25 credit/debit fee or $0.50 echeck fee
If you’re ever unsure about whether you’re on the right website, call the office at 719-597-5080 and they’ll help you out.
What You Need to Create an Online Account
Wanna manage your account online? Here’s what you’ll need to get started:
- Your account number (found on your bill)
- Your CID number (also found on your bill)
Don’t have your bill handy? No problem! Just call 719-597-5080 and a Customer Service Rep can provide this info over the phone.
My Personal Experience with Cherokee Metro Bill Pay
When I first moved to the area, I was a bit confused about how to pay my water bill. I tried using a third-party bill payment service that I used for other utilities, but my payment took forever to process! I learned the hard way that going directly through Cherokee’s official portal is way faster and actually cheaper in terms of fees.
I eventually signed up for auto-pay and haven’t looked back. It’s super convenient to not have to remember another monthly bill, and I just check my email for the statement to keep an eye on my water usage.
FAQs About Cherokee Metropolitan District Bill Pay
What fees are associated with paying my Cherokee water bill?
When paying online, there’s a $3.25 processing fee for credit/debit card payments and a $0.50 processing fee for electronic checks.
Is there a limit to how much I can pay with a credit card?
Yes! Cherokee Metropolitan District has a $1,500 cap on credit/debit card payments. If your balance exceeds this amount, you’ll need to make multiple payments or use another payment method.
Can I check my water usage online?
Once you create an online account at cmd.authoritypay.com, you’ll be able to view your usage history and billing information.
What happens if my auto-pay payment is declined?
If your auto-pay payment is declined, you might incur trip fees, reconnect fees, or service interruption. It’s important to keep your payment information updated and ensure sufficient funds are available.
How do I start or stop water service with Cherokee Metropolitan District?
While this article focuses on bill payment, you can find information about starting or ending services on the Cherokee Metro website under “Services & Billing” > “Start/End Services.”
Final Thoughts
Paying your Cherokee Metropolitan District water bill doesn’t have to be complicated. With so many options available, you can choose what works best for your lifestyle and preferences.
Personally, I think the online auto-pay option is the way to go – it saves time, prevents late payments, and gives you easy access to your account info. But if you’re more comfortable with traditional payment methods, Cherokee Metro has got you covered there too.
Remember to always use the official payment channels to ensure your payment is processed correctly and efficiently. And if you ever have questions or concerns about your bill or payment options, don’t hesitate to call the Cherokee Metropolitan District office at 719-597-5080.
Have you tried any of these payment methods? Which one works best for you? I’d love to hear about your experiences in the comments below!
Quick References
Cherokee Metropolitan District Contact Info:
- Address: 6250 Palmer Park Boulevard, Colorado Springs CO 80915
- Phone: (719) 597-5080
- Website: cherokeemetro.org
- Payment Portal: cmd.authoritypay.com
Mailing Address for Payments:
Cherokee Metropolitan District
P.O. Box 209253
Dallas, TX 75320-9253

About the Cherokee Metro District Team
The mission of the Cherokee Metro District (CMD) Team is to provide safe water, sewer service, clean parks and well-lit streets. We continually strive to attain the highest quality of service at a reasonable cost. We prepare for the anticipated needs and requirements of our current and future customers. The CMD staff consists of customer service professionals, engineers, Colorado state-certified water professionals, and state-certified wastewater professionals.
What Is The Cherokee Metro District?
The Cherokee Metropolitan District (CMD) was originally established in 1957. It is a not-for-profit, quasi-municipal governmental entity that was formed per Title 32 of the Colorado Revised State Statutes. The services provided are primarily water and sanitary sewer operations for Cimarron Hills customers (and others described below) as well as maintenance of street lighting.
The District lies outside the city limits of Colorado Springs located east of and adjacent to the city of Colorado Springs, in El Paso County. CMD is bounded by Peterson Air Force Base on the south and by Powers Boulevard on the west. Its north boundary is located approximately two miles north of Constitution Avenue to Barnes Road. The Eastern boundary follows Highway 24 approximately one mile east of Marksheffel Road to Constitution Avenue.
The boundaries then follow Constitution Avenue west to a point one-half mile east of Marksheffel Road. The District encompasses roughly 6,300 acres and serves some 17,945 customers and also includes an area roughly 20 miles east of the main District boundaries near Ellicott, which encompasses 800 acres with nearly 100 additional residential taps.
Expanding the number of customers served by the CMD lowers your bill. It helps to leverage a more cost-effective economy of scale as fixed costs are absorbed by a larger number of consumers. CMD is supportive of the United States Military and their families.
Water customers, outside the boundaries of CMD, include the Schriever Air Force Base (SAFB) and Woodmen Hills Metropolitan District (Woodmen Hills). SAFB is located approximately nine miles east of CMD alongside the main transmission line. The Woodmen Hills Metropolitan District is located 6 miles east, northeast, of the northern most area of the CMD boundaries along Woodmen Road and Meridian Road. Woodmen Hills Metropolitan District is a bulk water user and is allowed up to 350 acre feet of water per year.