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7 Easy Ways to Pay Your City of Lawrenceville Water Bill (Ultimate Guide 2025)

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Are you tired of forgetting to pay your Lawrenceville water bill until that dreaded late notice arrives? Or maybe you’re new to the area and just trying to figure out the payment options? Either way, you’re in the right place! I’ve put together this comprehensive guide to help you navigate all the ways to pay your City of Lawrenceville water bill with minimal hassle

Why Paying Your Lawrenceville Water Bill On Time Matters

Before we dive into payment methods let’s be real – nobody enjoys paying bills but keeping your water flowing is kinda important! Late payments can result in some pretty annoying consequences

  • $60 administrative fee if your service gets disconnected or scheduled for disconnection
  • Additional $65 fee if you want same-day service restoration
  • The stress and inconvenience of dealing with service interruptions

The good news? Lawrenceville Utilities offers so many convenient ways to pay your bill that there’s bound to be an option that fits your lifestyle perfectly.

Method 1: Online Payments Through Utility Access Portal

The easiest and most convenient way to pay your Lawrenceville water bill is through their online payment portal called Utility Access. This system gives you 24/7 access to manage your account from anywhere.

How to pay online:

  1. Visit the Utility Access portal through the Lawrenceville Utilities website
  2. Login to your account or create one if you haven’t already
  3. Make a payment using MasterCard or Visa
  4. Allow 24-48 hours for transactions to post to your account

The online portal is super convenient for those of us who hate paperwork and prefer handling bills in our pajamas at midnight. If you need help figuring out the customer portal, you can call Customer Service at 678-407-6675 or email them directly.

Method 2: Set Up Automatic Bank Draft

If you’re like me and constantly forgetting due dates, automatic bank drafts might be your new best friend. With this option, your monthly utility bill gets automatically withdrawn from your bank account – no more forgetting!

How to set up automatic bank draft:

  1. Complete the Online Automatic Bank Draft form
  2. OR fill out the Automatic Bank Draft form (PDF)
  3. Deliver it to City Hall with a voided check

One of the best perks? Signing up for auto-bank draft removes that annoying $1.95 monthly statement fee from your account as long as you’re enrolled. That’s almost $24 in savings per year!

If you ever need to cancel this service, just complete the Account Changes Form and indicate “Stop Automatic Bank Draft” in the “What needs to Change” field.

Method 3: Pay Through Your Banking Website

Many banks offer bill pay services through their websites This option lets you set up Lawrenceville Utilities as a payee and submit payments directly from your bank account

Important tips for bank website payments:

  • When setting up your account info, use BOTH your account number AND customer number
  • First key your account number, then your customer number
  • Create separate payments for each utility account if you have multiple
  • Electronic transactions typically arrive in 1-2 business days
  • Checks printed and mailed by your bank usually take 5-7 business days

Method 4: Pay by Phone

In a rush or just prefer talking to someone? You can pay your Lawrenceville utility bill by phone using Visa or MasterCard.

Simply call the toll-free number 1-877-755-7556 to connect to their automated phone payment system. Just like with online payments, allow 24-48 hours for transactions to post to your account.

Method 5: Mail Your Payment

If you’re old school and prefer mailing payments, you can definitely still do that!

Where to mail your Lawrenceville water bill payment:
City of Lawrenceville
P.O. Box 738253
Dallas, TX 75373-8253

I know what you’re thinking – why am I sending my Lawrenceville payment to Dallas? The city has transitioned to a lockbox service to enhance efficiency and ensure secure processing of payments. But don’t worry – this only applies to mailed payments, not other payment methods.

Remember to allow 7-10 business days for mailed payments to reach them and be posted to your account. This is definitely not the option for last-minute payments!

Method 6: Pay In-Person at City Hall

Sometimes nothing beats the peace of mind from making a payment in person and getting a receipt right away. You can pay your water bill in person at Lawrenceville City Hall during regular business hours.

Payment methods accepted in person:

  • Cash
  • Check
  • Money order
  • Visa or MasterCard credit/debit cards

There’s also a night drop box located beside the drive-through payment window for after-hours payments. Just be aware that payments received after 5 PM are posted to accounts on the next business day and may be subject to additional fees and penalties.

Method 7: Same Day Service Options

If your water service has been disconnected and you need it restored ASAP, Lawrenceville Utilities does offer same-day service options. After making your payment, contact Customer Service to request same-day service restoration.

Contact methods for same-day service:

  • Email Customer Service
  • Text: 1-833-447-0361
  • Phone: 678-407-6675

Services are restored between 8:00 AM and 5:00 PM Monday through Friday. Remember that same-day service isn’t guaranteed and depends on available resources. Also, there’s that additional $65 fee for same-day service restoration on top of the $60 administrative fee for disconnection.

How to Save Money on Your Lawrenceville Water Bill

Nobody likes paying fees, so here are two simple ways to save money on your Lawrenceville water bill:

  1. Sign up for e-billing – This removes the $1.00 per month statement fee that offsets printing and mailing costs.

  2. Enroll in auto-bank draft – This eliminates the $1.95 per month fee for cash, check, or card payments.

Together, these two options can save you $35.40 per year! That might not sound like much, but hey, that’s a nice dinner out or several cups of fancy coffee.

Need Help Paying Your Water Bill?

If you’re struggling to pay your utility bills, don’t worry – there’s help available. The City of Lawrenceville has partnered with the Lawrenceville Response Center to assist eligible customers who need payment assistance. Reach out to them to learn about qualification requirements and how they might be able to help.

Comparing Lawrenceville vs. Gwinnett County Water Bill Payment Options

If you’re confused about whether you should be paying Lawrenceville Utilities or Gwinnett County Water Resources, you’re not alone! It depends on where you live and which entity provides your water service.

Here’s a quick comparison of payment methods for both:

Payment Method Lawrenceville Utilities Gwinnett County Water
Online Portal Utility Access Pay Water Bill Online
Auto-Draft Yes Yes
Phone Payments 1-877-755-7556 678-376-6800
Mail Address PO Box 738253, Dallas TX PO Box 105023, Atlanta GA
In-Person City Hall 684 Winder Hwy, Lawrenceville
Same-Day Service Available with fee Not guaranteed

Frequently Asked Questions About Lawrenceville Water Bills

When will my payment post to my account?

  • Online/phone payments: 24-48 hours
  • Mailed payments: 7-10 business days
  • In-person payments: Same day if before 5 PM
  • Bank website payments: 1-2 days for electronic, 5-7 days for check

What fees should I be aware of?

  • $1.00 per month statement fee for paper billing
  • $1.95 per month fee for cash, check, or card payments
  • $60 administrative fee for disconnection
  • $65 additional fee for same-day service restoration

How can I avoid the monthly statement fees?

Sign up for e-billing to avoid the $1.00 fee and enroll in auto-bank draft to avoid the $1.95 fee.

What if I need payment assistance?

Contact the Lawrenceville Response Center for assistance if you’re eligible.

Why am I sending my payment to Dallas, TX?

Lawrenceville Utilities has transitioned to a lockbox service to enhance efficiency and secure processing of payments. The Dallas address is part of this service.

Final Thoughts

Managing your Lawrenceville water bill doesn’t have to be complicated. With seven different payment methods available, you can choose whatever works best for your lifestyle and preferences. I personally recommend setting up auto-draft payments combined with e-billing to save on fees and eliminate the hassle of remembering to pay each month.

Remember, if you ever have questions or need assistance with your utility account, Lawrenceville’s Customer Service team is available at 678-407-6675 or via text at 1-833-447-0361.

Have you tried any of these payment methods? Which one works best for you? Drop me a comment below – I’d love to hear about your experiences with Lawrenceville Utilities!

city of lawrenceville water bill pay

Pay Water Bill Online

Existing Customers: To access your online account and pay your water bill, use the login or sign-on options. On desktops, they are on the left side of the page. On mobile devices, they are easy to find.

Using Single Sign-On Options: Our website offers single sign-on options through Facebook and Google accounts. For those with existing accounts:

  • Ensure your profile has a Google email address or an email address associated with a Facebook account to use the single sign-on options.
  • If your account lacks this email address or you use a different email address to log in, simply update your contact information.

Register for Paperless Billing: Registering for paperless billing is fast and easy. You will receive your bill details directly to your email inbox each month and can pay from your computer or your phone.

Simply sign up with your account number and meter number. Both can be found on your water bill.

Benefits of Registering for an Online Account: By registering for a free account with our online services, you can

  • Pay your bill
  • Set up automatic payments
  • Sign up for paperless billing
  • Stop or transfer service
  • Update personal information
  • View up to 18 months of billing history

Note: Once you have created an account and selected “Log In” you are agreeing to the Department of Water Resources Security Policy.

Customer Care: Please visit Customer Care for more information about the following

  • Account questions
  • Current rates and an estimated bill calculator
  • Commercial accounts
  • Frequently asked questions and tips

For any other water bill related questions, please contact Customer Care via email at [email protected], by phone at 678.376.6800, or in person at 684 Winder Highway, Lawrenceville.

Our Customer Care representatives are available from 8:00am to 5:00pm Monday through Friday (excluding holidays). Our automated phone system is also available 24/7 to process payments.

We connect service Monday through Friday 8:00am to 5:00pm and can schedule up to 14 days in advance. We do not offer same day service for new service requests. Please allow up to 2 business days to complete.

The non-refundable activation fee is $60 for residential accounts. This includes transfer of service in which one account is closed and a new account is opened. A security deposit is required for all commercial accounts, and we also offer landlord agreements .

We do not connect on standard holidays, weekends, or after normal business hours. We can schedule connections by calendar date only. Because the routes our technicians observe are set out each morning based on the previous days orders, we cannot set hourly schedules.

  • If you are an existing customer, log in to your account on the side of this page to start service.
  • If you are a new customer, use our Start Service Online Form to begin.

Cancellation: To cancel a start service request, please call us as soon as possible at 678.376.6800. Do not submit cancellation requests via email as they can take up to 2 business days to be processed.

How to Pay Your Water Bill Online

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