Electricity is an essential part of our daily lives, powering our homes, businesses, and communities. As a member of Coast Electric Cooperative, you have access to reliable and affordable electric services. However, there may be times when you need to start or stop your service, manage your billing and payment options, or report a power outage. In this article, we will dive into the various services offered by Coast Electric Cooperative and provide you with all the necessary information to make managing your electric service as seamless as possible. Whether you are a new member or a long-time customer, understanding these services is crucial in ensuring uninterrupted power supply and a smooth experience with your local electric cooperative.
Are you looking for the easiest ways to pay your Coast Electric power bill? Maybe you’re trying to find their phone number to make a quick payment? You’ve landed in the right place! As a Coast Electric customer myself, I’ve explored all the different ways to handle those monthly bills. In this guide, I’ll walk you through everything you need to know about Coast Electric’s phone numbers for bill pay and all the payment options they offer.
Quick Reference: Coast Electric Contact Numbers
Before diving into details here are the essential phone numbers you’ll need
- Customer Service & Bill Pay: 877-769-2372 (available 24/7)
- Outage Reporting: 1-877-769-2372
- Text Service: 228-338-4644 (for account balance, bill pay, outage reporting)
Who Is Coast Electric Cooperative?
Coast Electric Cooperative is a member-owned electric distribution cooperative serving over 80,000 members across Harrison, Hancock, and Pearl River counties in southern Mississippi Unlike profit-driven utility companies, Coast Electric operates as a non-profit organization that’s owned by the members it serves
The cooperative purchases electricity from wholesale suppliers and delivers it to residential and commercial customers through their network of power lines and substations. Their main headquarters is located in Kiln, Mississippi, with district offices in Picayune and Gulfport, and branch offices in Bay St. Louis, Biloxi, and Poplarville.
Paying Your Coast Electric Bill by Phone
One of the most convenient ways to pay your Coast Electric bill is by phone. Here’s how:
- Call the 24/7 customer service number: 877-769-2372
- Follow the automated prompts
- Have your account information ready
- Pay using a credit/debit card or eCheck
The phone payment system is available any day, any time, making it super convenient when you’re in a rush or remember your bill is due after hours. I’ve used this method several times when I’ve been traveling and couldn’t access my computer.
Text Message Bill Pay
Coast Electric also offers a text message service that allows you to check your balance, pay your bill, and even report outages. To use this service:
- Make sure your mobile number is associated with your account
- Text 228-338-4644
- Follow the prompts to check balance or make a payment
Note that message and data rates may apply based on your mobile plan. To update your information, you can log into your account online or call the customer service number.
Other Payment Options for Coast Electric
Beyond phone payments, Coast Electric offers numerous ways to pay your bill:
Online Payment
You can make payments 24/7 using their website or mobile app:
- Visit Coast Electric’s website
- Log into your account
- Make payments using Visa, MasterCard, American Express, or Discover
Mobile App
The CE on the Go mobile app makes managing your account simple:
- Pay your bill
- View energy usage
- Report outages
- Access account information
Download links:
- [Download for Android Users](link placeholder)
- [Download for iPad Users](link placeholder)
- [Download for iPhone Users](link placeholder)
Payment Kiosks
Self-service kiosks are available at all Coast Electric offices for 24/7 payments:
- Accept cash, credit/debit cards, or checks
- No waiting in line
- Available after business hours
- Requires your member number (found on your membership card or bill)
Auto Pay
Never worry about missing a payment deadline with Auto Pay:
- Set up automatic deductions from your checking account or credit/debit card
- Payments are processed automatically each month
- Adjust settings anytime through your online account
In-Person Payments
Visit any Coast Electric office location during business hours (Monday-Friday, 8 a.m. to 5 p.m.):
Office Locations:
- Kiln Headquarters: 18020 Hwy. 603, Kiln, MS 39556 (Drive-thru and kiosk service only)
- Bay St. Louis Branch: 1005 U.S. Highway 90, Bay St. Louis, MS 39521
- Harrison County District Office: 14082 Highway 49, Gulfport, MS 39505
- Biloxi Branch: 905 Cedar Lake Road, Biloxi, MS 39532
- Pearl River County District: 6375 Highway 11 North, Picayune, MS 39466
- Poplarville Branch: 4679 Highway 53, Poplarville, MS 39470
Checkout at Local Retail Stores
The Checkout payment system lets you pay your bill with cash at over 50,000 retail locations across the country, including:
- CVS
- Dollar General
- Family Dollar
Simply bring your Checkout barcode to any participating retailer. This has been a lifesaver for me when I was low on funds and needed to make a cash payment!
Drop Boxes
Coast Electric provides convenient drop boxes for after-hours payments:
- Night depositories at each Coast Electric office
- Rouse’s Grocery Store in Diamondhead, MS
You can also mail your payment:
- Return payment in the envelope enclosed with your bill
- Include your bill stub in the envelope
- Allow plenty of time for delivery to avoid late fees (postmark date is not counted as payment date)
Understanding Billing Options
Coast Electric offers several flexible billing plans to help manage your payments:
Levelized Billing
This option helps you pay approximately the same amount each month:
- Based on an average of your actual monthly consumption for a one-year period
- Recalculated monthly using current month’s use plus previous 11 months
- Requires 12 months of service history at your current address
- Call 877-769-2372 to enroll
Budget Billing
With budget billing, your energy costs are the same each month:
- Based on your previous year’s average energy costs
- Recalculated each February
- Bill adjusted up or down depending on energy use patterns
- Requires 12 months of service history
- Call 877-769-2372 to sign up
Prepay Metering
The Prepay option works like filling up your gas tank:
- Purchase energy on a pay-as-you-go basis
- No monthly bills
- Monitor usage in real-time
- Add funds when needed
Reporting Power Outages
In case of a power outage, Coast Electric offers multiple ways to report it:
- Phone: Call the outage hotline at 877-769-2372
- Text: Send a message to 228-338-4644
- Mobile App: Use the outage reporting feature
- Website: Check the Power Outage Map to view affected areas and restoration times
FAQ About Coast Electric Bill Payments
How do I start or stop my service with Coast Electric?
You can start or stop service by visiting their website and filling out the online form, or by calling customer service at 877-769-2372. You’ll need to provide personal information and your preferred start/stop date.
What if I’m having trouble paying my bill?
Coast Electric offers a program called Share Your Blessings, which provides energy assistance to members who need help paying their power bills. Contact them directly to learn more about qualification and application processes.
Can I view my energy usage?
Yes! You can track your energy consumption through the mobile app or by logging into your online account. This feature helps you identify usage patterns and find ways to reduce your energy consumption.
How do I report a streetlight outage?
You can report streetlight outages through the Coast Electric website or by calling customer service at 877-769-2372.
My Experience with Coast Electric Bill Pay
I’ve been a Coast Electric member for several years now, and I’ve tried pretty much all their payment methods. Personally, I find the Auto Pay option to be the most convenient – I just set it up once and never worry about forgetting a payment. But when I need to adjust my payment date or amount, the phone payment system is super easy to use.
Last winter, we had a major storm that knocked out power for almost two days. The outage reporting system worked great – I was able to text the outage number and get regular updates about restoration progress. The customer service team was responsive and helpful during a stressful time.
Tips for Managing Your Coast Electric Account
- Sign up for paperless billing to reduce clutter and help the environment
- Set up account alerts to get notified about upcoming bills and due dates
- Monitor your energy usage regularly to identify unusual consumption
- Consider budget billing if you prefer consistent monthly payments
- Keep your contact information updated to ensure you receive important notifications
- Save the customer service number (877-769-2372) in your phone for quick access
Conclusion
Managing your Coast Electric bill payments doesn’t have to be complicated. With so many convenient options – from phone payments to the mobile app to in-person services – you can choose the method that works best for your lifestyle and preferences.
The 24/7 phone payment system at 877-769-2372 offers a reliable way to pay your bill anytime, while the text service and mobile app provide additional flexibility for on-the-go payments.
Remember that Coast Electric is a member-owned cooperative that exists to serve its community. Their friendly customer service representatives are always ready to assist with billing questions, payment arrangements, or service issues.
Have you tried any of these payment methods? Which one works best for you? Share your experiences in the comments below!
This article was last updated in October 2025 with the most current information about Coast Electric Cooperative’s billing and payment options. For the most up-to-date information, please contact Coast Electric directly.
What is Coast Electric Cooperative?
Coast Electric Cooperative is a non-profit, member-owned electric distribution cooperative that serves over 82,000 members in southern Mississippi. Founded in 1939, Coast Electric provides reliable and affordable electricity to residential and commercial customers, making it an essential part of the community it serves.
As a distribution cooperative, Coast Electric does not generate its own power. Instead, it purchases electricity from wholesale suppliers and delivers it to its members through a network of power lines and substations. This means that Coast Electric is responsible for maintaining the infrastructure necessary to provide electricity to its members, including power lines, transformers, and meters.
Coast Electric serves seven counties in southern Mississippi, including Hancock, Harrison, and Pearl River. Its service territory covers over 3,000 square miles, and its members include both residential and commercial customers. With its extensive service area, Coast Electric is committed to providing reliable electricity to all its members, no matter where they are located.
Coast Electrics headquarters is located in Kiln, Mississippi. This is where the companys offices, warehouse, and training facilities are all located. Additionally, Coast Electric has six district offices throughout its service territory, making it convenient for members to access their services and get assistance when needed.
Is there a power outage map or other resources I can use to stay informed about potential outages in my area?
One of the most convenient and useful resources that Coast Electric Cooperative offers is a power outage map. This interactive map allows customers to stay informed about potential power outages in their area. By simply entering your address or location, you can see if there are any current outages affecting your home or business. This can be especially helpful during severe weather events or unexpected disruptions to the power grid. In addition to the outage map, Coast Electric also provides other resources such as a 24/7 outage hotline and social media updates to keep customers informed. By utilizing these resources, you can stay up-to-date on any power outages and plan accordingly.
