Conway residents have several convenient options for paying their water bills, whether you prefer doing things online or the old-fashioned way. Let’s dive into everything you need to know about Conway water bill payments!
Conway Water Bill Payment Options
When it comes to paying your Conway water bill, both Conway SC and Conway Corp (AR) offer multiple convenient payment methods. Here’s a breakdown of the different ways you can pay
Online Payment Options
The easiest way to pay your Conway water bill is online! Both utilities offer this convenient option
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Conway SC Online System – Visit their online system to make a payment. You can register in just a few easy steps if you’re a new user, or simply log in if you already have an account.
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Conway Corp (AR) Online Payment – They offer two online payment options:
- Login to MyConwayCorp for recurring payments
- Make a one-time payment (service fee may apply)
I personally use the online payment system because it saves me so much time, and I can do it while sitting on my couch watching TV!
Phone Payment Options
In a hurry? Both utilities allow you to pay by phone:
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Conway SC – Call (843) 248-1780 to make a payment using their automated phone system. Keep your credit card and utility account number handy.
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Conway Corp (AR) – Call 844-347-8389 to make a payment. If your payment is to avoid disconnection or restore service, call 501-450-6000 with your confirmation number after making the payment.
Automatic Bank Draft
This is my favorite method because I never have to worry about late payments again!
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Conway SC Bank Draft – Payments will be drafted from your bank account on the 15th of each month, ensuring your payments are always on time.
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Conway Corp (AR) Bank Draft – They’ll debit your bank account automatically on or around the due date stated on your invoice. You can schedule this service in person at their office or by submitting their Bank Draft Authorization Form.
In-Person Payments
If you prefer the personal touch:
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Conway SC Office – Located at 1000 2nd Ave, Conway, SC 29526. They also have a convenient drop box in the drive-thru that’s available 24/7.
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Conway Corp (AR) Office – Visit them at 650 Locust St, Conway, AR 72034, Monday through Friday from 8 a.m. to 5 p.m. They also have a payment kiosk in the lobby for credit/debit card payments and an after-hours depository in the drive-thru for check payments.
Other Payment Options
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Conway SC – You can also make payments at any Conway National Bank location (must have your bill with you).
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Conway Corp (AR) Mail – Send a check or money order with your bill stub to Conway Corp, P.O. Box 99, Conway, AR 72033.
Understanding Your Conway Water Bill
Water bills can sometimes be confusing, especially when you notice an unexpected increase. Here’s what you need to know about your Conway water bill:
Common Reasons for Higher Bills
If you’ve noticed a spike in your water bill, it might be due to:
- New sod installation
- Irrigation system usage
- Pool cleaning or refilling
- Pressure washing
- Holiday house guests
- Leaky appliances
How to Check for Leaks
Conway SC provides a detailed process for checking for leaks:
- Check the Flow Indicator on your water meter (usually located in your front yard)
- Monitor Usage by recording the meter reading, not using water for 2 hours, then checking again
- Pinpoint the Source by turning off your house valve to determine if the leak is inside or outside
Remember that even small leaks can significantly increase your water bill over time!
FAQs About Conway Water Bills
How do I set up new water service in Conway?
Both utilities offer easy options to set up new service:
- Conway SC – Use their “New Service / Transfer Service” quick link on their utility billing page
- Conway Corp – Click on “Sign Up for Service” on their website
What should I do if I’m moving within Conway?
Don’t worry! Both utilities make transferring service easy:
- Conway SC – Use their “New Service / Transfer Service” quick link
- Conway Corp – Use their “Transfer my Service” option
How do I terminate my water service?
When you’re moving away from Conway:
- Conway SC – Use their “Terminate Service” quick link
- Conway Corp – Contact their customer service
Where can I find information about water rates?
- Conway SC – Check their “Rates & Other Charges” section on the utility billing page
- Conway Corp – Visit their website for current rate information
Tips for Managing Your Conway Water Bill
Here are some tips I’ve learned over the years to keep my water bill manageable:
- Set up automatic payments to avoid late fees and service interruptions
- Check for leaks regularly – a small drip can waste thousands of gallons over time!
- Install water-efficient fixtures like low-flow showerheads and toilets
- Fix leaky faucets promptly – that constant drip adds up!
- Monitor your irrigation system to ensure it’s not overwatering
- Use a rain barrel to collect rainwater for your garden
- Run full loads of laundry and dishes to maximize water efficiency
Contact Information for Conway Water Utilities
If you have questions or need assistance with your water bill:
Conway SC Utility Billing
- Email: [email protected]
- Phone: (843) 248-1780
- Office: 1000 2nd Ave, Conway, SC 29526
Conway Corp (AR)
- Phone: 501-450-6000
- Office: 650 Locust St, Conway, AR 72034
- Lobby Hours: 8 a.m. – 5 p.m. Monday through Friday
My Personal Experience with Conway Water Bill Payments
I’ve been a Conway resident for over 5 years now, and I’ve tried practically every payment method available. Initially, I was paying in person at the office, but I kept forgetting and ended up with late fees (oops!).
Then I switched to mail payments, which was better but still required me to remember to send the check on time. Finally, I set up automatic bank draft, and it’s been a game-changer! I never have to worry about my water bill anymore – it just gets paid automatically every month.
The one time I did have an unexpectedly high bill, the customer service team at Conway Utilities was super helpful. They walked me through checking for leaks, and sure enough, I had a leaky toilet that was wasting gallons of water every day. After fixing it, my bill went back to normal the following month.
Conclusion
Paying your Conway water bill doesn’t have to be a hassle. With the variety of payment options available, you can choose the method that works best for your lifestyle. Whether you prefer the convenience of online payments, the security of automatic bank drafts, or the personal touch of paying in person, Conway utilities make it easy to stay on top of your water bill.
Remember to keep an eye on your water usage and check for leaks regularly to avoid unexpected increases in your bill. And if you ever have questions or concerns, don’t hesitate to reach out to Conway’s helpful customer service team.
Water & Sewer bills can now be viewed online!!
Click Here to access your bill, billing and usage history, and to create an online account.
- Please sign up for Paperless eBilling.
- You’ll receive your bill faster and help reduce the cost to provide water and sewer service to Conway Residents.
The Borough of Conway purchases bulk, treated water from the Beaver Falls Water Authority. This water is delivered through Beaver Fall’s pipeline to the Conway owned municipal water lines. Water is stored in the water tank located at East Ridge Avenue and Roosevelt Street. A pump house is located at the north end of 4th Avenue. The Borough also maintains fire hydrants located along the water mains.
Regular reports are provided to all Conway Water Customers regarding the quality of the water being delivered.
The Borough of Conway operates a raw sewage treatment plant, located near the Ohio River on land leased from the Norfolk Southern Railroad.
Conway also maintains separate sanitary and storm sewer networks throughout the municipality.
Water & Sewer Billing
Combined Water and Sewer bills are produced quarterly and are due January 31st, April 30th, July 31st, and October 31st.
Questions related to Water & Sewer billing should be directed to the Borough Secretary by email: [email protected] or phone at 724.869.5550
Please Note:
- Bills are NOT adjusted for sewage when residents fill swimming pools.
- Late fees are automatically calculated after the due date and are NOT credited.
- Sewage usage is based on water usage.
- The $3.00 Admin. Fee is for postage, printing, administrative and collection costs.
Notice: Service Fees
- Credit or Debit card payments – include a separate 2.95% or $2.50 minimum service fee
- We accept: VISA, MasterCard and Discover
- E-check payments – include an additional $2.00 service fee.
- E-Check requires you to provide your checking/savings account number and your banks routing number.
- These fees are assessed by the credit card processor, not by the Borough of Conway.
- Refunds will be processed less the service fee.
Your statement will reflect 2 line items for this transaction:
- Type of Payment for the Borough of Conway.
- Service Fee associated with the processing of your payment.
