Hey there! If you’re looking for information about Deffenbaugh online bill pay options, I’ve got some news for ya. Deffenbaugh Industries was actually acquired by Waste Management (WM) a few years back, so the billing system has changed. I went through this transition myself and want to share what I learned to make your life easier.
Many of us still refer to our waste collection service as “Deffenbaugh” out of habit even though it’s now operated by Waste Management. The good news is that WM offers a super convenient online payment system that’s available 24/7 which means no more writing checks or making phone calls during business hours!
How to Access Your Waste Management Account Online
To pay your bill online, you’ve got two main options:
Option 1: MyOnlineBill Portal
Waste Management partners with MyOnlineBill for their payment processing. Here’s how to use it
- Visit https://secure.myonlinebill.com/mob/login.do?clientId=MTA4ODU=
- You’ll see a login screen with options for both returning and new users
- If you’re a returning user, simply enter your username and password
- If you’re a new user, click on the “Register” button to create an account
I found the registration process pretty straightforward when I signed up, You’ll need your account number from a recent bill and some basic personal information, The system walks you through each step
Option 2: Waste Management Website
You can also access your account directly through the Waste Management website:
- Go to https://www.wm.com/us/en/user/login
- Sign in with your credentials or create a new account
- Note: You’ll need to enable JavaScript on your browser for this site to work properly
Benefits of Using Online Bill Pay
When I switched to paying online, I noticed several advantages right away:
- 24/7 Access: I can pay my bill at 2 AM in my pajamas if I want to!
- Multiple Payment Options: Credit card, debit card, or electronic check
- Automatic Payments: Set it up once and never worry about late fees again
- Paperless Billing: Less clutter in my mailbox and better for the environment
- Schedule Payments: Plan ahead for when you get paid
- View Account History: Track your spending on waste services over time
We all have busy lives, and setting up autopay has seriously been a game-changer for me. I haven’t had a late fee in years!
Step-by-Step Guide to Setting Up Your Account
Let me walk you through the setup process based on my experience:
For New Users:
- Click the “Register” button on the MyOnlineBill login page
- Have your most recent bill handy – you’ll need your account number
- Enter your personal information as requested
- Create a username and password (make sure to use something secure!)
- Set up security questions for account recovery
- Review and accept the terms and privacy policy
- Verify your email address by clicking the link sent to your inbox
The whole process took me about 10 minutes, and most of that was just searching for my latest bill to find my account number.
For Returning Users Who Forgot Login Info:
If you’ve already registered but can’t remember your login details:
- Click on “Forgot my Username or Password” on the login page
- Follow the prompts to recover your account
- Check your email for reset instructions
I’ve had to do this twice (I’m terrible with passwords!), and the recovery process was pretty painless both times.
Payment Options Available
When it comes to actually paying your bill, you’ve got several choices:
One-Time Payments:
- Credit card (Visa, MasterCard, Discover, American Express)
- Debit card
- Electronic check (you’ll need your bank routing and account numbers)
Recurring Payment Options:
- AutoPay: Your bill is automatically paid on the due date each month
- Scheduled Payments: Set up payments for specific dates
I personally use the AutoPay feature and have it set to charge my credit card. This way I earn points while never missing a payment. Win-win!
Troubleshooting Common Issues
Sometimes technology doesn’t cooperate. Here are some common issues I’ve encountered and how to fix them:
Website Not Loading Properly:
- Make sure JavaScript is enabled in your browser
- Try clearing your cache and cookies
- Use a different browser (Chrome or Firefox usually work best)
Payment Not Processing:
- Double-check your payment information for typos
- Ensure your card hasn’t expired
- Contact customer service if problems persist
Account Access Problems:
- Verify you’re using the correct username
- Reset your password if needed
- Check your email for any security notifications
Once, my payment wouldn’t go through because my credit card had expired. A quick update to my card info fixed everything right up.
Customer Support Options
If you run into any issues that you can’t resolve on your own:
- Online Support: FAQ section on the MyOnlineBill portal
- Phone Support: Call the number on your bill for direct assistance
- Email Support: Available through the “Support” section of the website
I had to call support once when my autopay didn’t process correctly. The representative was helpful and resolved my issue in about 10 minutes.
Local Information for Lansing Residents
If you’re in the Lansing, Kansas area like me, you should know that trash and recycling services information can also be found on the city website at https://www.lansingks.org/finance/page/trash-recycling-services.
The city provides helpful info about:
- Collection schedules
- Special disposal guidelines
- Holiday schedule changes
- Local recycling programs
When I moved to a new neighborhood in Lansing, this site helped me figure out my new pickup day without having to call anyone.
Security Features to Protect Your Information
I was initially worried about paying bills online, but the MyOnlineBill system has several security features that put my mind at ease:
- Encrypted connections (look for the padlock in your browser)
- Secure password requirements
- Automatic timeout after periods of inactivity
- Limited login attempts to prevent hacking
- Regular security updates
The system also never stores your complete credit card information, which is reassuring.
Tips for Managing Your Waste Management Account
After using the online bill pay system for a few years, I’ve picked up some helpful habits:
- Set Calendar Reminders: Even with autopay, I like to check my account around payment time
- Review Your Bills: Sometimes rates change or special charges appear
- Update Contact Info: Make sure your email is current for important notifications
- Check for Promotions: Occasionally WM offers discounts for paperless billing or autopay enrollment
- Keep Your Login Info Secure: Don’t share your password or write it down where others can find it
I once caught a billing error because I regularly review my statements – saved me about $50!
Comparing Online Payment vs. Other Methods
There are several ways to pay your Waste Management bill:
| Payment Method | Convenience | Processing Time | Cost | Record Keeping |
|---|---|---|---|---|
| Online Payment | High | Immediate | Free | Automatic |
| Phone Payment | Medium | 1-2 business days | May have fees | Manual |
| Mail Payment | Low | 5-7 business days | Stamp cost | Manual |
| In-Person | Lowest | Immediate | Travel costs | Manual |
For me, the online option wins hands down. The immediate processing and automatic record-keeping save me tons of time.
The Environmental Impact of Going Paperless
One aspect I really appreciate about online bill pay is the environmental benefit. When you choose paperless billing:
- You reduce paper waste
- You decrease the carbon footprint from mail delivery
- You minimize the resources used in printing
- You lower the energy used in mail processing centers
We’re already paying for waste management services – might as well do our part to reduce waste in the billing process too!
Future of Waste Management Billing
The billing systems continue to evolve. Some recent and upcoming improvements include:
- Mobile app integration
- Enhanced account analytics
- More flexible payment scheduling options
- Improved notification systems
- Integration with smart home assistants
I’m looking forward to the day when I can just ask my smart speaker to tell me when my next garbage pickup is or to pay my WM bill!
Switching from the old Deffenbaugh billing system to Waste Management’s online payment options has made managing my trash service bills so much easier. With 24/7 access, multiple payment options, and features like autopay and paperless billing, I spend less time worrying about bills and more time doing things I actually enjoy.
If you haven’t made the switch to online bill pay yet, I highly recommend giving it a try. The registration process is simple, the security is solid, and the convenience is worth it. Plus, you’ll be doing a small part for the environment by reducing paper waste.
Remember that whether you still think of it as Deffenbaugh or now call it Waste Management, the online bill pay system at https://secure.myonlinebill.com/mob/login.do?clientId=MTA4ODU= is your gateway to hassle-free payment management.
Got questions about the process? Feel free to check out the FAQ section on the website or contact customer support. They’re there to help make your transition to online bill pay as smooth as possible!
Trash, Yard Waste, Recycling & Sewer Services
New residents of Lansing should come to City Hall at 800 First Terrace to set up trash, recycling and sewer service. A $75 deposit is required but is refundable after one year as long as the account is in good standing. The city offers automatic withdrawal from your bank account. Please provide a voided check to begin payment with this service. Residents moving out of Lansing should contact City Hall at 913-727-3233 to close an account.
Sewer, Trash, Yard Waste and Recycling are all included in one statement. Statements are mailed around the 5th of the month and are due by the 25th of the month. If the balance is not paid by the 25th, a delinquent fee of 10 percent will be added.
Payments (cash, check or money order) can be mailed or placed in our drop box at City Hall, through the city website or can be called in directly. A convenience fee of 2.5% is applied to credit card payments.
The city also offers Automatic Payment Withdrawal. Payment withdrawals will be made between the 18th and 21st of each month. Please provide a voided check to begin payment with this service.
The city mails out quarterly delinquency notices. The city will assess the property tax rolls for property owners who have accounts that are 60 days delinquent or more. Renters with accounts that are 60 days delinquent or more will be submitted to a collection agency.
The city of Lansing contracts with Deffenbaugh Industries/Waste Management of Kansas, Inc. to provide solid waste disposal services using automated poly-carts which allow for more efficient service and a clean look for the city.
Trash, yard waste and recycling service has a combined monthly rate of $16.69, as of Feb. 2019. A discount for senior customers is available with proof of age. Call 913-727-3233 during regular business hours.
Lansing residents within the city limits receive a 95 gallon trash cart and a 65 gallon recycling cart with a yellow lid from Deffenbaugh/Waste Management. These carts MUST be used to ensure pick up. Get the requirements for successful collection.
Position your trash and recycling carts with the handles facing your house, side by side, and at least three feet apart and one foot from the curb. Trash must be placed in plastic bags inside the large black-lidded poly-cart. Any bags 33 gallons or smaller which do NOT fit inside the cart require overflow waste stickers, which are available for $1.25 each, or in sheets of 10 for $12.50.
Lansing residents receive a 65 gallon recycling cart with a yellow lid from Deffenbaugh/Waste Management. Position your recycling cart with the handle facing the house at least three feet from your trash poly-cart and one foot from the curb.
All recyclables should be placed loosely inside the cart – NOT in bags.
Acceptable recyclables include newspaper, magazines, cereal boxes, soda cartons and plastics labeled with the numbers 1 through 7. For guidelines on acceptable recyclables, pleaser refer to the yellow lid on the recycling poly-cart, or to the Deffenbaugh residential website, or download a complete detailed list. Recycling amounts are unlimited, so any overflow can be placed next to the cart in containers that are clearly marked “recycling”. No overflow tags are required.
March 1 to August 31 – Residents can put up to twelve (12) containers / biodegradable bags or bundles of yard waste per week at the curb on the same side as the trash. Branches and tree limbs should be cut into lengths of four feet with a maximum diameter of four inches or less. Bundles should be tied with string or twine and not exceed 18 inches in diameter or 65 lbs. No dirt or rocks / stones permitted.
September 1 to December 31 – Residents can put up to twelve (12) containers / biodegradable bags or bundles of yard waste at the curb on the same side as the trash. Branches and tree limbs should be cut into lengths of four feet with a maximum diameter of four inches or less. Bundles should be tied and not exceed 18 inches in diameter or 65 lbs. No dirt or rocks / stones permitted.
Bulky Item Pick Up
Residents are allowed one complimentary large item pick up per year, per house. Bulky items permitted for collection include:
- Small household appliances
- Washers
- Dryers
- Chairs
- Mattresses
To schedule a bulky item pick up, please email or call 913-631-3300.
Deffenbaugh/Waste Management will pick up six overflow bags on the pick up days following Independence Day and Christmas Day. Overflow stickers are NOT required on these bags on these days. Additionally, Deffenbaugh/Waste Management will pick up two Christmas trees per residence on the two pick-up dates following Christmas Day. Trees over 6 feet tall MUST be cut in half.
Questions or Issues With Trash / Recycling Pick-Up?
Please call City Hall at 913-727-3233 or email. Problems during regular business hours can also be addressed directly to Deffenbaugh/Waste Management Customer Service at 913-631-3300.
Lawrence Utilities Online Bill Pay Tutorial
FAQ
What does online bill pay mean?
Online bill pay is a digital service that allows businesses to offer customers the option to pay their bill online. Customers can make payments directly from their bank account, credit card, or other payment method to the business using online bill pay.
Is online bill pay safe?
Online bill pay is included with an online bank account, and online bank accounts are generally very safe. Banking sites protect your accounts in a number of ways, including: Multifactor authentication.
Can I pay my waste management bill by phone without?
Pay over the phone
Dial 866-964-2729 and follow the prompts to make a payment for a single account. Having your customer ID or service address on hand will make payment easier. Our phone system only allows payment to a single service address/customer ID at a time.
How do I pay my GFL bill online?
You can log into your MyAccount and pay directly there. There are a number of options available as follows: One-Time Payment – Make a one-time payment with a credit card, ACH, Venmo, Google Pay, Apple Pay or PayPal. Enroll in AutoPay – Schedule automatic payments for your bills using your credit card or bank details.
