Are you tired of standing in long lines at Dunbar City Hall just to pay your sewer bill? Maybe you’ve forgotten to mail your payment and got hit with those annoying late fees? I’ve been there too, and it’s frustrating! That’s why I wanted to create this comprehensive guide about Dunbar Sanitary Board bill pay options that will save you time, money, and headaches.
As a resident of Dunbar, West Virginia for over 8 years, I’ve tried every possible way to pay my sewer bill. Trust me when I say that switching to online or mobile payment has been a game-changer for my busy schedule.
Why Paying Your Dunbar Sanitary Board Bill Matters
Before jumping into the payment methods, let’s quickly talk about why staying on top of your sewer bill is important. The Dunbar Sanitary Board provides essential services that keep our community clean and healthy. Your payments help maintain the sewer infrastructure, fund the treatment plant, and ensure everything runs smoothly.
Missing payments can lead to:
- Late fees that add up quickly
- Potential service interruptions
- Negative impact on your credit score
- Unneccessary stress when bills pile up
Convenient Ways to Pay Your Dunbar Sanitary Board Bill
Thankfully the City of Dunbar has made it super easy to pay your sewer bill with several options. Let’s break down each method so you can choose what works best for you!
1. Online Bill Pay Portal
The most convenient option is using the online bill pay portal. This is perfect for tech-savvy residents who prefer handling everything from their computer.
To pay online
- Visit the official payment portal at https://cityofdunbarwv.smartpayworks.com/authenticate/login/
- If you’re a first-time user, click on “Register” to create an account
- If you already have an account, enter your email and password
- Once logged in, you can view your bill and submit payment
The great thing about creating an account is that you can
- View your payment history
- Set up autopay so you never miss a payment
- Receive bills by email or text
- Track your usage over time
2. Pay Now Option (No Account Needed)
Don’t want to create an account? No problem! The Dunbar Sanitary Board website offers a “Pay Now” option for one-time payments without registration.
For the Pay Now option:
- Visit https://cityofdunbarwv.smartpayworks.com/authenticate/login/
- Click on the “Pay Now” button
- Enter your information exactly as it appears on your bill
- Complete the payment process
This is perfect for those who prefer not to create another online account but still want the convenience of digital payment.
3. Pay by Phone
If your internet is down or you’re not comfortable with online payments, the City of Dunbar offers a pay-by-phone option. Simply call 304-945-3004 during business hours to pay your sewer bill.
Make sure to have your bill and payment information ready before calling to make the process smoother.
4. Mobile QR Code Payment
For those of us always on the go, the QR code payment option is a lifesaver! According to the City of Dunbar website, mobile users can scan the QR code to pay their bill instantly.
To use this method:
- Open your smartphone camera
- Point it at the QR code on your bill or on the City of Dunbar website
- Follow the link that appears
- Complete your payment
This method is perfect for quick payments when you’re in a rush!
5. In-Person Payment at City Hall
If you prefer the traditional approach or need to discuss your bill with someone, you can always pay in person at Dunbar City Hall:
Address: 210 12th Street, Dunbar, WV 25064
Hours: Monday – Friday, 8:30AM – 4:30PM
While this might take more time, some people appreciate the personal interaction and immediate confirmation of payment.
Setting Up Autopay: Never Worry About Late Fees Again
One of my favorite features of the Dunbar Sanitary Board payment system is the autopay option. I used to forget to pay my bill at least once a year, but since setting up autopay, I haven’t had to worry about it.
To set up autopay:
- Create an account on the payment portal
- Log in with your credentials
- Look for the autopay or recurring payment option
- Enter your payment method details
- Choose your preferred payment date
- Confirm and save your settings
With autopay, the system automatically deducts the payment amount from your account each billing cycle. You’ll still receive notifications about upcoming charges, so there are no surprises.
Receiving Your Bill Electronically
Another cool feature offered by the Dunbar Sanitary Board is the ability to receive your bill electronically. This is not only environmentally friendly but also ensures you never miss a bill due to mail delays.
According to the City of Dunbar website, you can choose to receive your bill by:
- Text message
To set this up, you’ll need to create an account on the payment portal and select your preferred notification method. This feature has personally saved me from missing payments during a time when my mail was being delivered to the wrong address!
Common Problems and Solutions with Dunbar Sanitary Board Bill Pay
Even with all these convenient options, sometimes issues arise. Here are some common problems and their solutions:
Forgotten Password
If you can’t remember your password for the payment portal:
- Click on “Forgot Password” on the login page
- Enter your registered email address
- Follow the instructions sent to your email to reset your password
Payment Not Showing as Processed
If your payment doesn’t appear to have processed:
- Wait 24-48 hours as processing can take time
- Check your email for a payment confirmation
- Contact the Dunbar Sanitary Board directly if you don’t receive confirmation
Website Technical Issues
If you’re experiencing technical difficulties with the payment portal:
- Try clearing your browser cache or using a different browser
- Check if your internet connection is stable
- Try the mobile version or call the pay-by-phone number instead
Benefits of Using Online Services for Dunbar Sanitary Board Payments
Since I switched to online payments for my sewer bill, I’ve noticed several advantages:
- Time savings: No more driving to City Hall or writing checks
- Payment tracking: Easy access to payment history
- Reminders: Email alerts before payment due dates
- Flexibility: Pay anytime, day or night, even on weekends
- Eco-friendly: Reduce paper waste with electronic billing
Understanding Your Dunbar Sanitary Board Bill
Sometimes it’s helpful to understand exactly what you’re paying for. Your Dunbar Sanitary Board bill typically includes:
- Base service fee
- Usage charges based on water consumption
- Any applicable taxes or regulatory fees
- Previous unpaid balances (if any)
- Late fees (if applicable)
If you ever have questions about your bill, you can contact the Sanitary Board directly or visit City Hall during business hours.
Important Dates and Deadlines to Remember
To avoid late fees, it’s crucial to know when your payment is due. While specific due dates may vary depending on your billing cycle, here are some general guidelines:
- Bills are typically generated monthly
- Payment is usually due within 20-30 days of issue
- Late fees may apply after the due date
- Service interruption may occur after extended non-payment
I recommend setting calendar reminders a few days before your typical due date if you’re not using autopay.
Additional City of Dunbar Payment Services
While this article focuses on Dunbar Sanitary Board bill pay, it’s worth mentioning that the City of Dunbar offers similar payment options for other services:
- Garbage/Municipal Fees
- Court Fees/Traffic Tickets
You can access these payment options through the same City of Dunbar website at http://cityofdunbarwv.gov/mobilebillpay.html.
Final Thoughts: Choosing the Best Payment Method for You
After trying all the different payment methods, I’ve personally settled on autopay through the online portal. It gives me peace of mind knowing my bill will always be paid on time, and I can still review each charge before it’s processed.
However, the best method for you depends on your personal preferences:
- If you value convenience above all, autopay is your best bet
- If you prefer to review each bill carefully before paying, the online portal or Pay Now option works well
- If you’re not comfortable with technology, the phone or in-person options are still solid choices
The most important thing is finding a system that helps you pay on time consistently to avoid unnecessary fees and stress.
Managing your Dunbar Sanitary Board bill doesn’t have to be a hassle. With multiple payment options available 24/7, you can choose what works best for your lifestyle and schedule.
Have you tried any of these payment methods? Which one works best for you? Feel free to share your experiences or ask questions in the comments below!
For more information or assistance, you can always contact Dunbar City Hall directly at 210 12th Street, Dunbar, WV 25064, or visit during their business hours, Monday through Friday from 8:30AM to 4:30PM.

Pay online with a credit card
- Visit dunbareye.eyeclinic.net
- Log in with your email address or other username and password
- If you don’t have a password, use the text link in the bottom right corner of this page to let our staff know you’d like to have your patient portal enabled
- Click “Make Payment” in the Links section at the bottom of the page.
Dunbar Sanitary Board Meeting May 20. 2020
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