Are you tired of writing checks and mailing your Ellettsville utilities bill every month? I get it – nobody wants to waste time standing in line at the post office or worrying about late fees because your payment got delayed in the mail. Well, good news! The Town of Ellettsville offers a super convenient online payment system that’ll make your life waaaaay easier.
As someone who’s lived in Ellettsville for years, I’ve tried all the different ways to pay my utility bills. Trust me when I say the online system is defintely the way to go. Let me walk you through everything you need to know about paying your Ellettsville utilities bill online
Why Pay Your Ellettsville Utilities Bill Online?
Before I dive into the how-to stuff, let’s talk about WHY you should consider paying your utility bills online:
- Save time – No driving to Town Hall or searching for stamps
- Never miss a payment – Set up reminders or automatic payments
- 24/7 convenience – Pay anytime, even at 2 AM in your pajamas
- Instant confirmation – Get immediate proof that your payment went through
- Environmental friendly – Less paper waste from checks and envelopes
How to Pay Your Ellettsville Utilities Bill Online
The Town of Ellettsville has partnered with BS&A Online to provide residents with a secure platform for making utility payments. Here’s a step-by-step guide to get you started:
Step 1: Access the Online Payment Portal
Visit the official Ellettsville utilities bill pay portal at https //bsaonlinecom/OnlinePayment/OnlinePaymentSearch?PaymentApplicationType=10&uid=2361
This will take you to the BS&A Online Payment Utility Billing Search page specifically for the Town of Ellettsville.
Step 2: Search for Your Account
Once you’re on the payment portal, you’ll see three ways to search for your account:
- Search by Account Number – If you have your utility billing account number handy (it’s on your paper bill), this is the fastest method.
- Search by Name – You can search using your last name, or for better results, use “Last Name, First Name” format.
- Search by Address – Enter your street address (for example: “123 Main Street” or for a range “100-200 Main Street”)
Choose whichever search method is easiest for you and enter your information in the appropriate field.
Step 3: Select Your Record
After searching, you’ll see your utility account information. Verify that it’s correct, then select your record to proceed to the payment page.
Step 4: Make Your Payment
Now it’s time to actually pay your bill! You’ll need:
- A credit or debit card (Visa, MasterCard, Discover)
- Your email address (for payment confirmation)
- The amount you want to pay
Follow the prompts to complete your payment securely. Don’t forget to save or print your confirmation for your records!
Setting Up an Account for Even Easier Payments
While you CAN make one-time payments without registering, I highly recommend creating an account on BS&A Online. Here’s why:
- View your payment history anytime
- Save your payment methods for future use
- Set up automatic payments so you never forget
- Receive email notifications about upcoming bills
To register, just click the “Register” link at the top of the BS&A Online page and follow the instructions. It only takes a few minutes and makes future payments super quick.
Alternative Ways to Pay Your Ellettsville Utilities Bill
Not comfortable paying online? No worries! The Town of Ellettsville still offers these payment options:
In Person:
Town Hall
1150 W Guy McCown Dr
Ellettsville, IN 47429
Phone: (812) 876-2297
By Mail:
Send check or money order to the Town Hall address above
Automatic Bank Draft:
You can download the Utilities ACH Application form from the Public Works Department page on the town website to set up automatic withdrawals from your bank account.
Understanding Your Ellettsville Utility Bill
If you’ve ever looked at your utility bill and felt confused, you’re not alone! Here’s a quick breakdown of what you’re actually paying for:
- Water service – Based on your household’s water usage
- Wastewater/sewer service – Usually calculated based on water usage
- Storm water fees – Flat rate for managing runoff and drainage
- Trash collection – If included in your municipal services
Your bill will show current charges, past due amounts (if any), and the total due. It also shows your account number, which you’ll need for online payments.
Troubleshooting Common Issues
Even with a well-designed system, sometimes things don’t go as planned. Here are solutions to common problems:
“I can’t find my account when searching”
Try these fixes:
- Double-check your spelling
- Search by just your street number and name (omit “Street,” “Avenue,” etc.)
- Try searching by just your last name
- For more search tips, click the “Having trouble searching?” link on the search page
“The website says JavaScript is not supported”
The BS&A Online portal requires JavaScript to function properly. Make sure it’s enabled in your browser settings, or try using a different browser.
“I need help with a billing issue”
For questions about your actual bill (not the payment system), contact the Utilities department directly. The town website has a “Billing Issues – Water & Wastewater” service link on the Public Works Department page.
When to Contact the Public Works Department
If you’re experiencing any of these issues, you should reach out to the Public Works Department directly:
- Water service interruptions
- Unusually high water bills that might indicate a leak
- Questions about water quality
- Setting up new service when moving in
- Disconnecting service when moving out
You can contact them at (812) 876-2297 or visit in person at Town Hall.
Frequently Asked Questions About Ellettsville Utilities Billing
Q: How often will I receive my utility bill?
A: The Town of Ellettsville typically sends utility bills monthly.
Q: When is my payment due?
A: Your due date is printed on your bill, but payments are generally due within 15-20 days of billing.
Q: Is there a fee for paying online?
A: Yes, most online payment systems charge a small convenience fee for processing credit/debit card payments. The exact fee will be displayed before you complete your payment.
Q: What if I think my bill is incorrect?
A: Contact the Utilities department at Town Hall immediately to discuss any discrepancies.
Q: Can I set up automatic payments?
A: Yes! You can either register on the BS&A Online portal to set up recurring credit card payments, or fill out the Utilities ACH Application for automatic bank drafts.
Benefits of Staying on Top of Your Utility Payments
We all get busy sometimes and bills can slip our minds. But staying current on your Ellettsville utilities payments is important for several reasons:
- Avoid late fees – Additional charges that increase your overall cost
- Prevent service interruption – Nobody wants their water shut off!
- Maintain good standing – Important for your local credit history
- Budget effectively – Knowing your regular expenses helps with financial planning
Future Improvements to Ellettsville’s Utility Payment System
The Town of Ellettsville is continuously working to improve services for residents. Some potential future enhancements to the utility payment system might include:
- Mobile app for even easier payments
- Text message reminders when bills are due
- Enhanced usage tracking to help residents conserve resources
- More detailed breakdown of charges and usage patterns
Final Thoughts
Paying your Ellettsville utilities bill online is defintely the most convenient option for most residents. The system is secure, available 24/7, and saves you valuable time and effort.
Remember, if you ever have questions about your utility services or bills, the Public Works Department staff are super friendly and always ready to help. That’s one of the best things about living in a smaller community like ours!
Have you tried paying your Ellettsville utilities bill online yet? What was your experience like? We’d love to hear your thoughts and tips for fellow residents.
Now go enjoy the time you just saved by not having to write a check and find a stamp!
SANITARY SEWER OVERFLOW ADVISORIES:
None at this time.
Due to a water main break the following 32 address are under a precautionary boil water advisory until Sunday 06/22/2025 at 2:0pm unless otherwise notified.
| 3250 W Arlington RD |
| 3260 W Arlington RD |
| 3300 W Arlington RD |
| 3400 W Arlington RD |
| 3414 W Arlington RD |
| 3424 W Arlington RD |
| 3101 N Canterbury CT |
| 3106 N Canterbury CT |
| 3109 N Canterbury CT |
| 3116 N Canterbury CT |
| 3124 N Canterbury CT |
| 3811 N Kinser PIKE |
| 3821 N Kinser PIKE |
| 3400 N Maple Grove RD |
| 3100 N Norwest Woods LN |
| 3104 N Norwest Woods LN |
| 3108 N Norwest Woods LN |
| 3114 N Norwest Woods CIR |
| 3115 N Norwest Woods CIR |
| 3118 N Norwest Woods CIR |
| 3122 N Norwest Woods CIR |
| 3129 N Norwest Woods CIR |
| 3130 N Norwest Woods CIR |
| 3275 N Prow RD |
| 3110 N Westbury Village DR |
| 3129 N Westbury Village DR |
| 3131 N Westbury Village DR |
| 3133 N Westbury Village DR |
| 3135 N Westbury Village DR |
| 3137 N Westbury Village DR |
| 3139 N Westbury Village DR |
| 3141 N Westbury Village DR |
Indiana Department of Environmental Management (IDEM) requires all public water systems to issue a Boil Water Advisory when the pressure drops below 20 pound force per square inch (P.S.I.) in the water main. Water main breaks or maintenance often require the water pressure be turned off. When this happens, affected customers are on a precautionary boil water advisory until water samples with clear results are returned from the lab. Those affected should follow the instructions below:
- Immediately after your normal water pressure is restored, run COLD water from a sink or tub until clear water flows from the faucet.
- Boil all water used for drinking, cooking, and oral hygiene for at least 2 minutes prior to consumption.
- It is not necessary to boil water for other uses.
- Affected customers with up-to-date contact information with CBU Customer Service are alerted directly through a communication platform called Everbridge. Customers update their contact information electronically.
If you have questions or concerns, please contact the City of Bloomington Utilities at 812-339-1444.
Connect with us at 812-349-3930 or [email protected] Monday through Friday from 8 am until 5 pm, or after hours at 812-339-1444. If you need to speak to someone in person, please make an appointment by calling 812-349-3930.
If your water service is shut off due to delinquency, please contact our Customer Service Department to have your service restored. We will reconnect water service within one working day after receiving your request. Service will not be restored outside of regular business hours, on weekends, or holidays.
SERVICE LINE REPAIRS (IN THE RIGHT-OF-WAY):
Contact the City of Bloomingtons Engineering Department to obtain a Right of Way Excavation Permit before you start working. Visit their webpage, or call: 812-349-3913 for more information or assistance.
We want to make sure our community knows as much about the quality of our water as we do. Learn about Bloomingtons water. See our Water Quality Report and view our latest water quality data.
