Exede Bill Pay: The Complete Guide to Paying Your Viasat Internet Bill

Hey there, internet friend! If you’re reading this, chances are you’ve got an Exede (now Viasat) internet service and you’re trying to figure out how to pay your bill. I’ve been there too! The good news is that paying your Viasat bill is actually pretty simple once you know your options. In this guide, I’ll walk you through everything you need to know about Exede bill pay, including different payment methods, troubleshooting tips, and some helpful advice to make the whole process easier.

The Evolution from Exede to Viasat: What You Should Know

First things first – if you’re still searching for “Exede bill pay,” you might be a bit confused by all the Viasat references. That’s because Exede is now Viasat! The company rebranded a few years back, so your Exede internet service is now officially Viasat internet Same service, different name So don’t worry if you see Viasat instead of Exede on your billing statements or when you’re trying to make a payment.

Quick Ways to Pay Your Viasat (Formerly Exede) Bill

Before we dive into the details, here’s a quick summary of the main ways you can pay your Viasat bill:

• Online: Through your My Viasat account
• AutoPay: Automatic monthly payments
• Phone: Call (855) 810-1308 to pay by phone
• Mail: Send a check (though online is faster!)

Now let’s get into the nitty-gritty of each method!

Paying Your Viasat Bill Online

The easiest and most convenient way to pay your Viasat bill is online through your My Viasat account. Here’s how to make a one-time payment:

1. Sign in to your My Viasat account at my.viasat.com
2. Once logged in, look for the “Make a Payment” option
3. Enter the payment amount
4. Select your payment method (credit card, debit card, or bank account)
5. Follow the prompts to complete your payment

The great thing about paying online is that it’s available 24/7, and your payment is typically processed immediately. Plus, you can view your billing statements, check your payment history, and manage your account all in one place.

Setting Up AutoPay for Hassle-Free Payments

If you’re like me and occasionally forget to pay bills on time (oops!) AutoPay is a lifesaver. Viasat calls this “Easy Pay” and it’s pretty much what it sounds like – automatic payments each month so you never have to worry about late fees.

To set up AutoPay

1. Log into your My Viasat account
2. Look for “Payment Settings” or “Easy Pay”
3. Choose whether to pay with a bank account or debit/credit card
4. Enter your payment info
5. Select your preferred payment date
6. Save your settings

With AutoPay, Viasat will automatically withdraw the amount due each month on your billing date. No more forgotten payments or late fees!

Paying Your Viasat Bill by Phone

Not a fan of online payments? No problem! You can also pay your Viasat bill by phone. Simply call Viasat customer service at (855) 810-1308. Their representatives are available 24/7, which is super convenient.

When you call, you’ll need:

• Your Viasat account number
• Your payment method (credit/debit card information)
• The amount you wish to pay

The phone system will guide you through the payment process. It’s pretty straightforward, but if you get stuck, a customer service rep can help you out.

What About Mail Payments?

While Viasat does accept mail payments, they don’t widely advertise this option because it’s slower and less reliable than electronic payments. If you prefer to pay by mail, you’ll need to send a check to the address listed on your billing statement. Just remember to:

• Include your account number on the check
• Allow 5-7 business days for processing
• Mail it early enough to avoid late fees

Troubleshooting Common Bill Pay Issues

Sometimes technology doesn’t cooperate, am I right? If you’re having trouble paying your Viasat bill online, here are some common issues and solutions:

Can’t Log Into My Viasat Account

If you can’t remember your password:

1. Go to the My Viasat login page
2. Click on “Forgot Password”
3. Follow the instructions to reset your password

If you’re still having issues, call Viasat customer service at (855) 810-1308 for help.

Payment Not Going Through

If your payment isn’t being accepted:

• Double-check that your card or bank account information is entered correctly
• Make sure your payment method hasn’t expired
• Confirm that you have sufficient funds in your account
• Try a different payment method if possible

Website Technical Issues

If the My Viasat website seems to be down or not working properly:

1. Try refreshing the page
2. Clear your browser cache and cookies
3. Try using a different web browser
4. Call Viasat customer service to pay by phone instead

Understanding Your Viasat Bill

Sometimes the confusion isn’t about HOW to pay but WHAT you’re paying for. Your Viasat bill includes several components:

• Monthly service fee: This is your base internet plan cost
• Equipment lease fee: If you’re leasing your equipment
• Add-on services: Any extra services like Viasat Voice
• Taxes and surcharges: Various required fees

If anything on your bill seems off, don’t hesitate to contact Viasat customer service for clarification.

Late Payments and Grace Periods

We all forget sometimes, but it’s important to know what happens if you’re late with your Viasat payment:

• Viasat typically has a grace period of a few days after your due date
• After that, you may incur late fees
• Extended non-payment may result in service interruption
• To restore service, you’ll need to pay your past-due balance

To avoid this hassle, I seriously recommend setting up AutoPay. It’s been a game-changer for me!

Contacting Viasat Customer Service

If you need help with your bill or have questions about your service, Viasat’s customer service team is available 24/7. Here are the main contact methods:

Phone Support

• Customer Service: (855) 810-1308 (for billing questions)
• Technical Support: (855) 463-9333 (for service issues)

Other Support Options

• Online Chat: Available through Viasat’s contact us page
• Social Media: Connect with Viasat on:
  • LinkedIn: @viasat
  • Instagram: @viasatinc
  • Twitter: @viasatinc
  • Facebook: @viasat

Tips for Managing Your Viasat Account

Here are some pro tips I’ve learned for managing your Viasat account and payments:

1. Set calendar reminders for your bill due date if you don’t use AutoPay
2. Check your usage regularly if you have a data-limited plan
3. Update your contact info so Viasat can reach you about important account info
4. Keep your payment methods updated to avoid declined payments
5. Review your bill each month to catch any unexpected changes

Optimizing Your Viasat Internet Experience

While we’re talking about your Viasat service, here are some quick tips to get the most out of your internet connection:

Improving Your Wi-Fi Connection

• Place your router in a central location in your home
• Keep it away from brick walls, concrete, and electronic devices like microwaves
• Consider a Wi-Fi extender if you have dead zones in your home

Troubleshooting Connection Issues

If you’re having connectivity problems:

1. Try rebooting your router (unplug it, wait 5 seconds, plug it back in)
2. Allow several minutes for it to fully reboot
3. Check for service outages in your area

For persistent issues, call Viasat technical support at (855) 463-9333.

Frequently Asked Questions About Viasat Bill Pay

Can I change my billing date?

Generally, Viasat assigns your billing date based on your service installation date. However, you can contact customer service to see if adjustments are possible.

What payment methods does Viasat accept?

Viasat accepts most major credit cards, debit cards, and bank account payments.

How do I update my payment information?

You can update your payment info by logging into your My Viasat account and navigating to the payment settings section.

Can I pay ahead on my bill?

Yes! You can make advance payments on your account through your My Viasat account or by phone.

What if I need to temporarily suspend my service?

Viasat offers a vacation hold option for temporary service suspension. Contact customer service for details and eligibility.

Conclusion: Simplifying Your Exede (Viasat) Bill Pay

Paying your Viasat bill doesn’t have to be complicated. Whether you choose to pay online, set up AutoPay, or call in your payment, the process is designed to be simple and convenient. The most important thing is finding the method that works best for YOU and your lifestyle.

My personal recommendation? Set up AutoPay and forget about it! It’s saved me from late fees more times than I care to admit.

Happy surfing!

Additional Resources

For more help with your Viasat service:

• Visit the Viasat Help Center for troubleshooting guides
• Check out the My Viasat account to manage all aspects of your service
• Call customer service at (855) 810-1308 for personalized assistance

Remember, staying connected is important – and so is paying your bill on time to keep that connection going strong!