This article is about Farmers Electric and the services they offer. It provides information to their customers on how to pay their bill, check outages, access customer service and get their phone number. This article is important for Farmers Electric customers because it provides important information they need in an easy to access format.
Hey there! I’ve been a Farmers Electric customer for years, and I wanted to share all the ways you can pay your electric bills these days. Whether you’re a tech-savvy person who loves handling everything online or someone who prefers traditional payment methods, I’ve got you covered! Let me walk you through the many options available to make your bill payment as smooth as possible
The Game-Changer: SmartHub Portal
Farmers’ Electric Cooperative has really stepped up their game with their new FECNM SmartHub Portal, which actually goes live on May 5th, 2025! This isn’t just another payment portal—it’s a complete account management system that gives you tons of control over your electric account
What makes SmartHub so awesome?
- Better security to keep your information safe
- Improved interface that’s easier to navigate
- New features designed to make managing your account simpler
When you use the SmartHub Portal you can
- Register and access your account from anywhere with internet
- Pay using Visa, MasterCard, or Discover cards
- Set up e-check payments with no payment limits
- Configure Auto Pay so you never miss a payment
- View your current and past bills
To register, you’ll need your full Account Number (including those last 3 digits) and your Email Address. Just remember you can start registering on May 5, 2025!
Important Note: There’s a $1,000 maximum payment amount per member per billing month.
Quick One-Time Payments
If you’re in a hurry and just want to make a payment without registering, there’s a “Pay Now” option. This is perfect for those times when you just need to get the bill paid without fussing with account management. But remember, this option won’t let you access other account features or get notifications.
Auto Pay – Set It and Forget It!
I personally love this option! With Farmers Electric’s FREE automatic bill payment plan, you can save time and avoid the hassle of writing monthly checks. Here’s how it works:
- Sign up for the program
- The amount of your bill gets automatically deducted from your checking or savings account by the due date
- You’ll still get a monthly statement about 12 days before the scheduled bank draft
For bank draft setup, you’ll need to download the Bank Draft Application, complete it, and either mail it or bring it to one of their offices with a blank voided check.
Credit Card & Monthly Recurring Payments
Want to use a credit or debit card? No problem! You can make one-time payments or set up automatic recurring payments each month. To set up recurring payments:
- Log into your SmartHub account
- Set up a recurring credit/debit card payment
Just don’t forget to keep your card information up to date, including expiration dates. That’s a mistake I made once, and it was a headache to fix!
Traditional Payment Methods
Not everyone loves digital payments, and Farmers Electric gets that. They offer several traditional payment options:
Payment by Mail
You can send checks to:
Farmers Electric CooperativeP.O. BOX 5800Greenville, TX 75403Payment Kiosk
There’s a convenient drive-thru payment kiosk at the Greenville office where you can pay anytime without transaction fees. The kiosk accepts:
- Cash (no change given – excess amounts credited to your next bill)
- E-check
- Credit card
Pay By Phone
Need to pay over the phone? Call 1-855-940-3942 to pay by check or credit card 24/7, and it’s free! This is especially helpful if your service has been suspended and you need quick restoration.
Payment Assistance Options
Life happens, and sometimes we all need a little help. If you’re experiencing financial hardship, Farmers Electric works with local agencies that can assist with payments. They’ll even work with you on payment plans if you notify them before the termination notice due date.
Some assistance organizations they work with include:
- Assistance Center of Collin County (972-422-1850)
- Community Services (800-831-9929)
- Hopkins County Community Chest (903-885-3452)
- Hunt County Shared Ministries – FISH (903-455-0545)
In-Person Payment Options
Pay Stations
Farmers Electric has authorized several third-party payment services to accept payments:
- MoneyGram Express Pay (available at Walmart, CVS/pharmacy)
- Fidelity Express
- Western Union QUICK COLLECT (available at Walgreens, Kroger, etc.)
Good news – the Fidelity Express and MoneyGram fees are being waived right now! Western Union does charge a $1.50 processing fee, tho.
Office Locations
You can drop off payments at any of these office locations:
Greenville
2000 IH-30 East, Greenville, TX 75402
Sulphur Springs
301 North Hillcrest, Sulphur Springs, TX 75482
Wylie
108 West Marble, Wylie, TX 75098
MoneyGram Express Pay – Step By Step
Since many people use MoneyGram, here’s exactly how to do it:
At Walmart and similar locations:
- Complete a blue ExpressPayment form with:
- Your Farmers EC account number
- Company Name: Farmers Electric Cooperative
- City/State: Greenville, TX
At CVS/pharmacy and other locations:
- Pick up the red MoneyGram phone (it auto dials MoneyGram Customer Service)
- Select “Pay a Bill” from the menu when prompted
- Enter your telephone number
- A MoneyGram agent will ask for your info and the Farmers EC Receiver Code: 7478
- Take the information to the cashier who’ll collect payment and complete the transaction
If you’re paying after the termination notice due date, call 903-455-1715 with your MoneyGram confirmation number.
Western Union Payment Process
For Western Union transactions, you’ll need:
- Biller’s Name: FARMERSELECTRIC TX
- Your Farmers EC account number
- Payment amount
Regular Western Union customers can just provide their phone number to start the transaction.
My Personal Experience with Farmers Electric Bill Pay
I’ve tried most of these payment methods over the years, and I gotta say the SmartHub portal has been a game-changer for me. Before that, I used to mail checks (which sometimes got delayed) or drive to the payment office (which took time out of my day).
What I love most about SmartHub is being able to see my usage history alongside my payment options. It helps me budget better and understand why my bill might be higher in certain months. The auto-pay feature has saved me from late fees more than once when life got busy!
Frequently Asked Questions
Is there a fee for paying my Farmers Electric bill online?
No, Farmers Electric doesn’t charge fees for online payments through their SmartHub portal.
What do I need to register for SmartHub?
You’ll need your full account number (including the last 3 digits) and your email address.
Can I pay more than $1,000 on my bill at once?
No, there’s a maximum payment amount of $1,000 per member per billing month.
What if my service has been disconnected?
Paying by phone is the fastest way to get service restored. Use a credit or debit card and then call 903-453-0749 to confirm your payment.
Do third-party payment locations charge fees?
Western Union charges a $1.50 processing fee, but Fidelity Express and MoneyGram fees are currently being waived.
Final Thoughts
Managing your Farmers Electric bill doesn’t have to be complicated. With so many payment options available, you can choose what works best for your lifestyle and preferences. Whether you’re tech-savvy or prefer traditional methods, there’s an option that’ll work for you.
Stay powered up, friends!
Farmers Electric Bill Pay
If you are a customer of Farmers Electric, you may be wondering how to pay your electric bill. Fortunately, Farmers Electric offers multiple methods of payment, making it easy to keep your account in good standing. To pay your Farmers Electric bill, you have the following options: online, over the phone, by mail, or in person.
The simplest and most convenient way to pay your Farmers Electric bill is online. To get started, you first need to register for a Farmers Electric account. Once your account is set up, you can log in and make payments directly from your checking account or with a credit or debit card. To ensure your payment is received in a timely manner, payments should be made a few days before the due date.
How do I set up automated payments with Farmers Electric?
Setting up automated payments with Farmers Electric is a simple process. First, you must log in to your online account. Once you have logged in, locate the “Billing & Payment” section. In this section, you will find the information and forms necessary to set up automated payments. After selecting the “Sign up for Automatic Payments” option, you’ll be prompted to enter your bank account information and choose your payment method and payment date. Once you have filled out the required fields, click the “Submit” button to activate your automated payments. You will receive a notification from Farmers Electric creating confirmation that your automated payments are being processed.
It’s important to keep in mind that the automated payments setup process can take up to five business days to complete. After the setup process has been completed, Farmers Electric will automatically debit your bank account on the specified payment date each month. If you need to make changes to your automated payments or cancel the service, you can do so via your online account or by contacting customer service.
With automated payments, you can be sure that you’ll never miss a payment or incur late fees. Plus, you’ll enjoy the convenience of never having to worry about manually sending in your payment each month. It’s a great way to stay organized and enjoy the peace of mind that comes with never missing a payment.
