Hey there! I’ve been dealing with water bills in Fort Bend County for years and lemme tell you – figuring out which district you’re in and how to pay can be confusing as heck. That’s why I put together this comprehensive guide specifically for Fort Bend Water District 2 customers. Whether you’re looking to set up autopay mail a check, or need help with a delinquent account, I’ve got you covered!
Which Fort Bend Water District 2 Are You In?
First things first – there are actually THREE different “District 2” water authorities in Fort Bend County! No wonder people get confused Here they are
- Fort Bend County Fresh Water Supply District No. 2 (FBCFWSD2)
- Fort Bend County Water Control & Improvement District No. 2 (FBCWCID2)
- Fort Bend County Municipal Utility District 2 (Fort Bend County MUD 2)
Each district has different payment methods contact information and service areas. Let’s break down how to pay your bill for each one.
Fort Bend County Fresh Water Supply District No. 2 (FBCFWSD2)
Payment Options
FBCFWSD2 is managed by Inframark, which offers several convenient ways to pay your water bill:
1. Online Payments
- Visit Inframark’s Payment Portal
- You can register an account OR pay as a guest
- To create an account:
- Go to www.inframark.com
- Click “Pay Your Bill” and select your water district
- Click “PAY ONLINE NOW”
- Click “Sign up now”
- Follow instructions using your security code from your most recent bill
The customer portal lets you:
- View real-time balance & transactions
- See current and past billing statements
- Check water use history
- Update your mailing address
- Sign up for eBilling
2. Automatic Monthly Payments
- Set up through Inframark’s Payment Portal
- Or call (832) 467-1599
- Choose payment method, set due date for the 13th, and payment amount
- You’ll get a confirmation email each month
3. Pay by Phone with a Live Agent
- Call (832) 467-1599
- Available Monday – Friday, 8:00 am to 5:00 pm
4. Pay by Mail
- Include payment stub with check/money order
- Mail to: P.O. Box 690928, Houston, TX 77269
- Remember to allow enough time for delivery before due date!
5. In-Person Payment
- Office location: 17495 Village Green Drive, Jersey Village, Texas 77040
6. Night Drop Box
- Drop box slot available on the front door of the office
- Insert check or money order with payment stub in return envelope
- Payment processed next business day
7. Online Bill Pay Through Your Bank
- Allow 7-10 business days before due date for payment to be received
Fees and Important Information
Convenience fees for FBCFWSD2 payments:
- Credit/debit/prepaid card: 3.99% fee
- One-time eCheck: $1.99 fee
- Recurring eCheck: $1.00 fee
For registration assistance, call Inframark at (832) 467-1599, Monday-Friday from 8:00am to 5:00pm.
IMPORTANT NOTE ABOUT DELINQUENT ACCOUNTS:
Don’t try to use electronic payments for delinquent accounts! If your service was disconnected, you MUST pay in-person at the customer service office with money order or cashier’s check to restore service.
Fort Bend County Water Control & Improvement District No. 2 (FBCWCID2)
FBCWCID2 is a political subdivision of Texas governed by a five-member elected board. It was established on December 12, 1946.
Contact Information
- Office: 2331 South Main, Stafford, Texas 77477
- Phone: (281) 499-1031
- Fax: (281) 499-4223
- Email: [email protected] or [email protected]
- After Hours Emergency: (281) 499-1031
Office Hours
- Monday through Friday, 8:30 a.m. – 4:30 p.m.
Payment Options
FBCWCID2 offers online payment options through their website. IMPORTANT NOTICE: They’re switching to a new credit card payment processor effective November 21, 2025.
To pay online, visit their website and look for the “PAY ONLINE” button.
Fort Bend County MUD 2 – Municipal District Services
Fort Bend County MUD 2 is managed by Municipal District Services (MDS), which provides several bill payment options:
Payment Options
1. View or Pay Your Bill Online
- Access the Secure Payment Portal through their website
- Register your account to view your bill online
- Pay one-time or setup auto drafts monthly
2. Pay by Mail
- Send payment to:
Fort Bend County MUD 2
P.O. Box 3150
Houston, TX 77253-3150
3. Pay by Phone
- Call (855) 270-3592 or the pay-by-phone number on your bill
- Fees apply:
- Credit/Debit Card: $3.50 per transaction (up to $300)
- Credit/Debit Card: 2.65% per transaction (over $300)
- eCheck: $3.50 per transaction
4. Pay Through Your Bank’s Bill Pay Service
- Add “Fort Bend County MUD 2” to your bank’s bill pay option
- Include your account number
- Use the district’s remittance address:
Fort Bend County MUD 2
P.O. Box 3150
Houston, TX 77253-3150
5. Pay at Local Supermarkets
- Pay at HEB and Kroger with a payment coupon showing account number
- $1.50 service fee applies
6. Pay at Walmart
- Present payment coupon with account number
- $1.50 fee for overnight delivery
7. Pay in Person
- Office locations:
- 406 W. Grand Parkway S, Suite 260, Katy, TX 77494
- 16758 Telge Rd., Cypress, TX 77429
- Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.
- Check or money order only (NO CASH)
Fees
- Credit/Debit Card (online): $3.50 per transaction up to $500
- Credit/Debit Card (online): $5.95 per transaction from $500-$5,000
- eCheck/ACH (online): $3.50 per transaction
Terminated Services
If your water service was terminated for non-payment, you can:
- Pay with credit/debit card online
- Pay at the nearest MDS office with cashier’s check or money order
- Pay at a grocery store or Walmart with cash
After payment, call Customer Care at (281) 290-6507 with your confirmation number to restore service.
Text Alerts for Fort Bend County MUD 2
Want to stay informed? Fort Bend County MUD 2 offers text alerts. Text “fbmud2” to (281) 699-2421 to sign up, or visit their website.
Practical Tips for Managing Your Water Bill
After paying Fort Bend water bills for years, I’ve learned some useful tricks:
- Set calendar reminders for bill due dates to avoid late fees
- Check for leaks regularly – a running toilet can waste thousands of gallons!
- Compare bills month-to-month to spot unusual usage patterns
- Sign up for paperless billing when available – it’s easier to track
- Keep payment receipts for at least a year in case of disputes
Water Conservation = Lower Bills
One of the best ways to reduce your water bill is simply using less water. Here are some easy tips:
- Fix leaky faucets ASAP (a dripping faucet can waste 20+ gallons per day!)
- Install low-flow shower heads and faucet aerators
- Run dishwashers and washing machines only when full
- Water your lawn during early morning or evening hours to reduce evaporation
- Consider native plants for landscaping that need less water
FAQs About Fort Bend Water District 2 Bill Pay
Q: I’m not sure which Fort Bend Water District 2 I belong to. How can I find out?
A: Check your water bill – it should clearly state which district serves you. You can also call any of the district offices to confirm.
Q: What happens if I miss my payment deadline?
A: Late fees typically apply, and eventually, your service could be disconnected. Each district has different policies, so check with yours for specifics.
Q: Can I set up automatic payments?
A: Yes! All three Fort Bend Water District 2 entities offer autopay options. It’s one of the best ways to ensure you never miss a payment.
Q: Who do I contact if I think there’s an error on my bill?
A: Contact your specific district’s customer service department:
- FBCFWSD2: (832) 467-1599
- FBCWCID2: (281) 499-1031
- Fort Bend County MUD 2: (281) 290-6500
Q: What if I’m moving?
A: Contact your district to cancel service at your current address. Most districts require at least 24-48 hours notice before your move-out date.
Customer Service Contacts
FBCFWSD2 (Inframark)
- Customer Service: (832) 467-1599
- Email: [email protected]
- Hours: Monday – Friday, 8:00 am to 5:00 pm
FBCWCID2
- Phone: (281) 499-1031
- After-hours emergency: Same number
- Email: [email protected]
- Hours: Monday-Friday, 8:30 am – 4:30 pm
Fort Bend County MUD 2 (MDS)
- Customer Service: (281) 290-6500 (24 hours)
- Email: [email protected]
- Hours: Monday-Friday, 8:30 am – 4:30 pm
Final Thoughts
Paying your water bill doesn’t have to be a hassle! Each Fort Bend Water District 2 entity offers multiple payment options to fit your preferences. I personally prefer setting up autopay – it’s saved me from late fees more times than I can count.
Remember to always keep your account number handy, allow sufficient time for payments to process, and contact customer service if you have any questions or concerns. And don’t forget – water conservation isn’t just good for the environment, it’s good for your wallet too!
About Municipal District Services
Municipal District Services (MDS) is a local utility district management company focused on providing operational, regulatory, and customer service excellence since 2007. MDS provides safe drinking water and compliant wastewater treatment to more than 125,000 connections and businesses in the Greater Houston area.
In January 2024, Aqualia, a premier global water management company, acquired a controlling stake in MDS. Their family company culture rooted in service and customer focus aligns perfectly with Aqualia’s people centered culture of public service.
Aqualia is a water management company owned by the citizen services group FCC (51%) and the Australian ethical fund IFM Investors (49%). Serving 43.7 million users in 18 countries, they are the fourth largest water company in Europe by population served and the ninth largest in the world, according to the latest Global Water Intelligence ranking and were awarded Best Water Company of the year 2023.
