Georgia Power offers multiple convenient ways to pay your energy bill Here are the main payment methods available
Online Payment Options
- Bank Account: Log in to securely store your banking information or pay without logging in using your account number and access code
- Credit/Debit Card: Processed through BillMatrix (a third-party service not affiliated with Georgia Power)
- Digital Wallet: Link your Apple Pay, Amazon Pay, Google Pay, PayPal, or Venmo account to your Georgia Power account
Phone Payment Options
- Using Checking/Savings Account: Call 1-888-660-5890, verify your account, and provide your bank and routing numbers
- Using Credit/Debit Card: Call 1-800-672-2402 (processed by BillMatrix)
In-Person Payment
- Over 4,000 Authorized Payment Locations (APLs) including Kroger, Walmart, Walgreens, Dollar General, and Family Dollar
- Find locations by texting “GPPAY” to 99123
Mail Payment
- Send payment to: Georgia Power Payments, 96 Annex, Atlanta, Georgia 30396
- Note: Include your account number with your payment
- Processing time: 3-5 business days
Automatic Payment Options
- Auto-Pay: Set up automatic drafts from your bank account on the due date
- Budget Billing: Standardize monthly payments based on your average yearly usage
- Paperless Billing: Access and review your bill online instantly
If you need help paying your bill, Georgia Power offers assistance resources and programs for qualifying customers.
For security, Georgia Power advises customers to only make payments through these official channels and warns that they never threaten immediate disconnection or demand payment information over the phone.
How often can I pay with a debit and/or credit card?
PrePay allows you to decide when and how much you pay toward your electric service account, but keep in mind, there is a limit to how many transactions you can make using a credit/debit card.
There is a maximum of ten (10) transactions per card and a maximum of ten (10) transactions per bill account allowed within a 30-day period for all credit/debit card payments.
Use a credit and/or debit card to pay toward your electric service account online, on your mobile device, or by calling 1-888-660-5890.
What payment options are available?
We offer many different Payment Options for your convenience
You can pay online, with Auto Pay, in person, by phone, or by mail.
Pay Your Bills Online
FAQ
How do I make a Georgia Power payment?
Pay using your credit card. You will need your Georgia Power account number to make the payment. We have thousands of Authorized Payment Locations such as Kroger, Walmart, Dollar General, and Walgreens, so you can choose a time and place that is convenient for you to make a payment.
Does Georgia Power offer payment options?
To make paying toward your electric service account more convenient, we offer many payment options. You’ll need your account number and/or account access code to make your payment. You can also make payments on the Georgia Power app. Download for free: (iPhone / Android). What payment options are available?
How do I make a mailed-in payment to Georgia Power Company?
Note: Please be sure to include your account number with your mailed-in payment. Mailed-in payments may take between 3 to 5 business days to process and post to your account. You may submit your payment directly to Georgia Power Company by phone 24 hours a day, seven days a week by calling 1‑888‑660‑5890.
Does Georgia Power offer a monthly discount?
A monthly discount is available for eligible income qualified customers on their Georgia Power bill. FlatBill is a 12-month contracted rate plan that offers you a fixed monthly bill that will not vary during the year as your usage does. That means no rising bills during summer’s heat or winter’s cold—just one flat amount.
Does Georgia Power offer a simple solar plan?
This plan is available to customers billed for 12 months at the location with a good Georgia Power credit standing. Georgia Power’s Simple Solar program allows all customers to support and foster the growth of solar energy by enabling Georgia Power to purchase and retire Renewable Energy Credits (REC) generated from solar energy resources.
How do I pay my Duke Energy Bill?
If you have a smart meter, you can choose the date your bill is due. Make managing your budget easier with predictable monthly payments. Prepay for your power in smaller amounts when and how you choose. Sign in or pay your Duke Energy bill as a guest using credit card, debit card or bank account.
