Are ya struggling to figure out how to pay your water bill in Inkster? Don’t worry I’ve been there too! When I first moved to Inkster Michigan, figuring out all the different payment options for my utility bills was pretty confusing. But after living here for a few years, I’ve learned all the ins and outs of the Inkster water billing system.
In this guide, I’ll share everything you need to know about paying your Inkster water bill – from online payments to in-person options and even those convenient self-service kiosks that have popped up around town.
Ways to Pay Your Inkster Water Bill
The City of Inkster provides several convenient methods for residents to pay their water bills, Here are all the options available to you
1. Pay Online Through BS&A Online
The easiest way to pay your Inkster water bill is through the BS&A Online payment system This is what I personally use most months because I can do it from my couch!
How to pay online:
- Visit the BS&A Online website at bsaonline.com
- Select “Utility Billing Payments” under the Online Payments section
- Search for your account using one of these methods:
- Account Number (fastest method)
- Name (last name is preferred)
- Address
- Parcel Number
- Follow the prompts to complete your payment
The BS&A system accepts credit cards, debit cards, and electronic checks. Just be aware that there is a convenience fee for using credit/debit cards that goes to the payment processor (not the City of Inkster).
2. Pay In Person
If you’re old school like my mom and prefer paying in person, you can visit:
Inkster City Hall
26215 Trowbridge St.
Inkster, MI 48141
Hours: Monday through Friday, 8:30 a.m. to 4:00 p.m.
When you go in person, you can pay with cash, check, or card. I’ve found the staff there to be super helpful if you have any questions about your bill.
3. Pay by Mail
You can also mail your payment to:
Treasury
26215 Trowbridge St.
Inkster, MI 48141
Just make sure to include your account number on your check and mail it early enough to arrive before the due date!
4. Use the Drop Box
In a rush? The City Hall drop box is available 24/7:
Inkster City Hall
26215 Trowbridge St.
Inkster, MI 48141
I’ve used this option a few times when I realized my bill was due the next day and couldn’t make it during regular hours!
5. Pay at a Self-Service Kiosk (NEW!)
This is the newest option and one of my favorites! The City of Inkster has partnered with DivDat to offer self-service kiosks where you can pay your bills.
Exciting news: There’s now a kiosk at Food Max Supermarket, located at 27333 Cherry Hill Road in Inkster!
Plus, DivDat has over 60 other kiosk locations across Metro Detroit. You can find a kiosk near you at divdatkiosknetwork.com.
At these kiosks, you can pay with:
- Cash
- Check
- Credit/debit card
6. Mobile App Payment
If you’re always on your phone like me, download the DivDat Mobile App to pay your water bill from anywhere. It’s super convenient!
For any questions about the app or kiosks, DivDat Customer Service is available 24/7/365 at 313-913-1532.
Important Information About Inkster Water Bills
Billing Frequency
The City of Inkster Water Department bills approximately 22,000 residential and commercial water accounts. Bills are sent out bi-monthly (every two months), and are typically mailed about 3 weeks before the due date.
Late Payments
While the city doesn’t explicitly state the late payment policy on their website, it’s always best to pay your bill on time to avoid any potential late fees or service interruptions. Trust me, I learned this the hard way last summer!
Understanding Your Bill
If you have questions about your water bill, you can:
- Call the Treasury department at 313-563-7704
- Visit City Hall during business hours
- Check your bill history online through BS&A Online
Finding Your Water Bill Information Online
Need to look up your current bill or check your payment history? The BS&A Online system makes this easy:
- Go to BS&A Online
- Select “Utility Billing Search” under Public Records Search
- Search by your account number, name, address, or parcel number
- View your current and past billing information
I check mine periodically just to track my water usage and make sure there aren’t any unexpected increases that might indicate a leak.
Tips for Managing Your Inkster Water Payments
After paying my water bill in Inkster for years, I’ve picked up a few helpful tips:
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Set up reminders – Water bills come every two months, so it’s easy to forget. I set a calendar reminder on my phone.
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Keep track of your account number – Having this handy makes online payments much quicker.
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Check for leaks – If your bill suddenly increases, you might have a leak. The city sometimes offers free leak detection services.
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Consider automatic payments – While not explicitly mentioned on the city’s site, you might be able to set up automatic payments through your bank’s bill pay service.
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Save your receipts – Especially if you pay by cash at a kiosk or in person. I keep mine in a folder just in case.
Frequently Asked Questions
What do I need to pay my bill online?
To pay online, you’ll need your:
- Account number (found on your bill)
- Credit/debit card or checking account information
- Valid email address for receipt
Is there a fee for paying online?
Yes, Point and Pay and DivDat collect a user convenience fee for processing credit card payments. The City of Inkster does not charge, collect, or retain any portion of this fee.
What should I do if I think my bill is incorrect?
If you believe there’s an error on your bill, contact the Treasury department at 313-563-7704 as soon as possible. Don’t just ignore it – that’s a mistake I made once and ended up with a late fee!
Can I pay multiple bills at once?
Yes! If you have multiple properties or accounts, you can pay them separately online or include them in one payment if paying by mail (just be sure to indicate which accounts you’re paying for).
What if I’m moving?
Contact the Treasury department to request a final reading and bill. You’ll want to make sure your account is transferred to the new owner or closed properly.
Water Conservation Tips to Lower Your Bill
One of the best ways to manage your water bill is to simply use less water! Here are some tips that have helped me reduce my water usage:
- Fix leaky faucets and toilets promptly
- Install water-efficient showerheads and faucets
- Run dishwashers and washing machines only when full
- Water your lawn early in the morning or late in the evening to reduce evaporation
- Consider installing rain barrels to collect water for outdoor use
Contacting the Inkster Water Department
Need to speak with someone directly about your water bill? Here’s how:
Phone: 313-563-7704
In Person: City Hall at 26215 Trowbridge St., during business hours
Mail: Treasury, 26215 Trowbridge St., Inkster, MI 48141
Final Thoughts
Paying your Inkster water bill doesn’t have to be complicated. With so many payment options available, you can choose whatever method works best for you and your schedule.
I personally love the new kiosk option at Food Max since I’m there shopping almost weekly anyway. It’s one less errand to run! And when I’m really busy, the online payment through BS&A is a lifesaver.
Whatever method you choose, just remember to pay before the due date to avoid any potential fees or service issues. And if you ever have questions about your bill, don’t hesitate to contact the Treasury department – they’re there to help!
Stay hydrated, Inkster friends!
BS&A Tax and Water History InformationTo obtain tax and water information visit the
| In Person Monday through Friday 8:30 a.m. to 4:00 p.m. Inkster City Hall26215 Trowbridge St. Inkster, MI 48141 | Mail ToTreasury 26215 Trowbridge St. Inkster, MI 48141 |
| PhoneContact 313-563-7704 | Drop BoxInkster City Hall 26215 Trowbridge St. Inkster, MI 48141 |
Exciting News for City of Inkster Residents and Business Owners! Check out the latest addition to our kiosk network: Food Max Supermarket, 27333 Cherry Hill Road, Inkster, MI Now conveniently pay your property taxes and water bills at this new location with cash, check, or credit/debit card. Plus, we have 60 other kiosk locations across Metro Detroit for your convenience! Find a kiosk near you at divdatkiosknetwork.com.
Please note: Point and Pay and DivDat collect a user convenience fee for processing credit card payments. Redford Township does not charge, collect, or retain any portion of this fee.
Tax Payments The City of Inkster Tax Department generates tax bills twice a year for over 24,000 customers. The Tax Department is staffed with one account clerk along with the Deputy Treasurer. View more information to make a payment.
Water Payments The City of Inkster Water Department bills 22,000 residential and commercial water accounts. The clerical staff prepares bi-monthly water bills along with collecting and processing all payments made to the Township. Water bills are mailed approximately 3 weeks prior to the due date. View more information to make a payment.
