Hey there! Are you tired of scrambling at the last minute to pay your Kent water bill? I’ve been there too! After forgetting to pay my bill multiple times (and facing those annoying late fees), I finally took some time to research all the different ways to pay Kent water bills. In this guide, I’ll share everything I’ve learned so you can choose the payment method that works best for your lifestyle
Which Kent Water Service Do You Have?
First things first – there are actually several different “Kent” water services depending on where you live
- Kent Water Company (Indiana)
- Kent County Water Authority (Rhode Island)
- City of Kent Utilities (Washington)
Each has slightly different payment options, so I’ll cover all three below!
Kent Water Company (Indiana) Payment Options
If you’re serviced by Kent Water Company in Indiana, you’ve got several convenient ways to pay your bill:
Online Bill Payment
This is my personal favorite method! Kent Water Company offers 24/7 online bill payments via debit or credit card (Mastercard, Visa, and Discover). Here’s how to do it:
- Visit their website at kent.myruralwater.com/bill-payment
- Click the “Pay Your Bill Now” button
- Have your account number ready
- Follow the prompts to complete your payment
Pay By Phone
If you prefer talking to a real person (or automated system), you can pay by phone:
- Call 866-890-1038
- Have your account number and payment method ready
Payment By Mail
Old-school but reliable! To pay by mail:
- Send check or money order with your payment coupon
- Mail to: Kent Water Company, P.O. Box 336, Hanover, IN 47243
- Allow 5-7 business days for delivery to avoid late fees
In-Person Payments
You can pay in person at:
- The Kent Water Company office
- First Financial Bank (Hanover Branch only – and you’ll need your payment stub)
- They accept cash, check, or money orders
- There’s also a night drop box available
Through Your Bank’s Bill Pay Service
Many banks offer online bill pay services through their websites. This might take up to 7 business days to post to your account, so plan accordingly!
Kent County Water Authority (Rhode Island) Payment Methods
If you’re in Rhode Island and serviced by the Kent County Water Authority, here are your payment options:
Online Customer Portal
My favorite method here too:
- Visit kentcountywater.org/pay-bill.aspx
- Click “Click to pay your bill online”
- You can set up one-time or automatic payments
- No transaction fees!
- Accepts checking account withdrawals or credit cards
By Phone
- Call their automated service at (855) 538-2314
- Have your CID, Account Number, balance, and credit card ready
- You’ll get a confirmation number when done
By Mail
- Make checks payable to: KCWA
- Include your account number on checks/money orders
- Mail to: Kent County Water Authority, 35 Technology Way, West Greenwich, RI 02817
In-Person
- Visit: Kent County Water Authority, 35 Technology Way, West Greenwich, RI 02817
- Pay by cash at their Kiosk or by check
- Remember to note your account number on checks/money orders
City of Kent Utilities (Washington) Payment Options
If you’re in Kent, Washington, you have these payment options for your City of Kent utility bill:
Online Payments
- Visit kentwa.gov/pay-and-apply/utility-services-and-billing
- Create an account or pay as a guest
- Can use credit/debit cards or eCheck
- Set up AutoPay for hassle-free payments
By Phone
- Call their automated system
- Follow prompts to make payments
- Have your account info and payment method ready
By Mail
- Send check or money order
- Include your account info
- Mail to the address on your bill
In-Person
- Visit Kent City Hall during business hours
- Pay using cash, check, money order, or card
Tips for Managing Your Kent Water Bill
After years of paying water bills (and occasionally forgetting), here are some personal tips that have helped me:
Set Up Automatic Payments
This has been a game-changer for me! No more late fees because I forgot to pay. All three Kent water services offer automatic payment options:
- Kent Water Company – through your bank’s bill pay
- Kent County Water Authority – through their online portal
- City of Kent – through their AutoPay system
Sign Up for Alerts
Both Kent Water Company (Indiana) and Kent County Water Authority (Rhode Island) offer email and text alerts. I’ve found these super helpful for:
- Bill reminders
- Payment confirmations
- Service disruptions
- Boil water advisories
Monitor Your Usage
High water bills are usually caused by:
- Leaking toilets (the #1 culprit!)
- Dripping faucets
- Underground leaks
- Inefficient appliances
- Irrigation systems
Most Kent water services offer resources to help you track and reduce your water usage.
Plan Ahead for Due Dates
If you’re mailing your payment, remember it can take 5-7 business days to process. I’ve learned to mail mine at least a week before the due date to avoid those pesky late fees!
Common Questions About Kent Water Bill Payments
Do any of these payment methods charge extra fees?
Good news! None of the payment methods for any of the three Kent water services charge transaction fees.
What information do I need to pay my bill?
Generally, you’ll need:
- Your account number
- Your service address
- Payment method information
What if I think my bill is incorrect?
If you suspect an error on your bill:
- Check for leaks first (you’d be surprised how often this is the issue)
- Contact customer service:
- Kent Water Company: (812) 866-4646
- Kent County Water Authority: (401) 821-9300
- City of Kent Utilities: Check your bill for the current number
What happens if I miss a payment?
Late fees vary by service, but you generally want to avoid them. If you’re having trouble paying your bill, contact customer service – they might be able to work out a payment plan.
Water Conservation = Lower Bills
One of the best ways to reduce your water bill is to simply use less water! Here are some quick tips I’ve implemented that have helped lower my bills:
- Fix leaky faucets and running toilets immediately
- Take shorter showers
- Only run full loads in the dishwasher and washing machine
- Water your lawn in the early morning or evening to reduce evaporation
- Install low-flow showerheads and faucet aerators
Final Thoughts
Paying your Kent water bill doesn’t have to be complicated or stressful! With so many convenient payment options available, you can choose the method that fits your lifestyle best. I personally prefer online payments with autopay enabled – it’s one less thing to worry about each month.
Remember, if you ever have questions about your bill or payment options, don’t hesitate to contact your specific Kent water service provider directly. They’re there to help!
Have you found a particular payment method that works well for you? Or do you have additional tips for managing water bills? I’d love to hear about your experiences in the comments below!
NEW! Electronic Invoice (Smartpay Works)
We are now offering the option for paperless invoicing. You MUST register before logging in. Have your utility billing account number (found on your paper invoice) on hand during registration with SmartPay Works. Once your account is set up and you are logged in, you may access your profile by clicking on the arrow near your name, then select Account Preferences to make the change to electronic invoices. You may create your online account via our third-party vendor to set up one-time or automatic monthly payments. NO FEES.
