Penn State Health offers online bill payment for many of our services. The s below show statements that provide the online bill payment option.
PLEASE NOTE: If your statement does not look like one of the two s shown below, we are happy to assist you with bill payment service by telephone. Please call the phone number on your statement to speak with a representative.
Are you tired of the hassle that comes with paying your medical bills? I’ve been there too! Medical billing can be confusing especially when you’re trying to navigate different payment portals and systems. Today I’m going to walk you through everything you need to know about LGH bill pay options so you can take care of those pesky medical bills with minimal stress.
What is LGH Bill Pay?
LGH (Lancaster General Health) bill pay refers to the various methods available for patients to pay their medical bills from Lancaster General Health services. As someone who has dealt with unexpected medical expenses, I know how important it is to have flexible, accessible payment options.
LGH provides several convenient ways to pay your bills, whether you’re a registered MyLGHealth user or just a one-time visitor looking to make a quick payment.
Ways to Pay Your LGH Bill
1. Online Payment through MyLGHealth Portal
The most convenient way to pay your LGH bill is through the MyLGHealth patient portal, This secure online system lets you manage your healthcare finances from anywhere!
Benefits of using MyLGHealth for bill payment
- View detailed billing information
- Set up payment plans
- Review payment history
- Save payment methods for future use
- Access 24/7 from your computer or mobile device
2. Pay as Guest Option
Don’t have a MyLGHealth account? No problem! LGH offers a “Pay as Guest” option that allows you to make one-time payments without creating an account.
To use the guest payment feature, visit the MyLGHealth website at https://www.mylghealth.org/mychart/billing/guestpay/payasguest.
You’ll need your:
- Guarantor name
- Account number from your statement
What is a guarantor? The guarantor is the person responsible for paying the bill. You can find the guarantor name and account number on your statement.
What is a visit account? A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. You may have multiple visit accounts, each with their own balance.
3. Phone Payments
If you prefer talking to a real person or don’t have internet access, you can pay your LGH bill by phone. This option is perfect for those quick payments when you’re on the go or if you have questions about your bill.
4. Mail-in Payments
The traditional method is still available! You can mail your payment using the envelope provided with your billing statement. Just make sure to:
- Include your account number
- Make check payable to Lancaster General Health
- Allow sufficient time for postal delivery
5. In-Person Payments
Sometimes, nothing beats the reassurance of paying in person and getting a receipt right away. LGH offers in-person payment options at various facilities.
Creating a MyLGHealth Account
If you’re tired of making one-time payments and want more control over your healthcare finances, I strongly recommend setting up a MyLGHealth account. It’s made managing my family’s medical expenses so much easier!
To sign up for MyLGHealth:
- Visit the MyLGHealth website
- Click on “Sign up now”
- Follow the prompts to create your account
- Verify your identity
- Set up your username and password
Once your account is created, you’ll have access to:
- Comprehensive billing information
- Payment history
- Saved payment methods
- Options for payment plans
- Direct communication with billing departments
Understanding Your LGH Bill
Medical bills can be confusing—trust me, I’ve spent hours trying to decipher them! Here’s what you need to know about reading your LGH bill:
Key Components of Your Bill:
- Guarantor Information: The person responsible for payment
- Visit Account Number: Unique identifier for your visit
- Service Date: When you received care
- Description of Services: What treatments or services were provided
- Charges: Amount billed for each service
- Insurance Payments/Adjustments: What your insurance covered
- Patient Responsibility: The amount you owe
If you see something on your bill that doesn’t make sense, don’t hesitate to contact the billing department. I once found an error that saved me over $500!
Financial Assistance Options
Healthcare can be expensive, and LGH understands that. If you’re struggling with medical bills, several assistance options are available:
Payment Plans
Can’t pay your bill in full? No worries! LGH offers flexible payment plans that allow you to spread payments over time. These plans can be set up through your MyLGHealth account or by speaking with a financial counselor.
Financial Aid Programs
LGH provides financial assistance programs for qualifying patients. Eligibility is typically based on income and family size. Don’t be shy about asking—these programs exist to help people just like you and me!
Insurance Navigation
Sometimes the biggest challenge is understanding what your insurance covers. LGH has resources to help you navigate your insurance benefits and maximize your coverage.
Troubleshooting Common LGH Bill Pay Issues
Even with the best systems, problems can arise. Here are solutions to common issues I’ve encountered:
Forgotten Username or Password
If you can’t remember your MyLGHealth login credentials, use the “Forgot login information?” link on the login page. You’ll receive instructions for recovery via email or text.
Payment Not Showing Up
Payments can take 1-3 business days to process. If your payment isn’t showing after this time, contact the billing department with your confirmation number.
Browser Issues
The MyLGHealth portal requires JavaScript and cookies to be enabled. If you’re having trouble accessing the site, check your browser settings or try a different browser.
Account Linking Problems
If you have multiple accounts, you might need to link them. MyLGHealth offers an option to “Link multiple MyChart accounts” so you can access them with a single login.
Comparing LGH Bill Pay with Other Hospital Systems
I’ve dealt with several different hospital billing systems, and each has its own quirks. Here’s how LGH compares with other major systems in the region:
| Feature | LGH (MyLGHealth) | Penn Medicine | Merrimack Health |
|---|---|---|---|
| Guest Pay Option | Yes | Yes | Yes |
| Mobile App | Yes | Yes | Limited |
| Saved Payment Methods | Yes | Yes | No |
| Payment Plans | Yes | Yes | Yes |
| Financial Assistance | Comprehensive | Comprehensive | Basic |
Tips for Efficient Bill Management
After years of dealing with medical bills, I’ve developed some strategies that might help you too:
- Set calendar reminders for payment due dates
- Keep digital copies of all bills and receipts
- Review bills carefully for errors or duplicate charges
- Ask for itemized statements if anything seems unclear
- Contact billing early if you anticipate payment difficulties
Frequently Asked Questions About LGH Bill Pay
Can I pay someone else’s bill?
Yes! The guest payment option allows you to pay bills for family members or others. You’ll need their guarantor information and account number.
Is my payment information secure?
Absolutely. MyLGHealth uses encryption and other security measures to protect your financial information.
How soon will my payment be applied to my account?
Online payments are typically processed within 1-3 business days.
Can I set up automatic payments?
Yes, recurring payments can be established through your MyLGHealth account.
What if I believe there’s an error on my bill?
Contact the LGH billing department directly. Have your account information ready when you call.
Final Thoughts
Managing medical bills doesn’t have to be a headache. With the various LGH bill pay options available, you can choose the method that works best for your situation. I personally prefer the MyLGHealth portal for its convenience and comprehensive features, but it’s great to have alternatives when needed.
Remember, if you’re facing financial difficulties, don’t ignore your medical bills—reach out to LGH’s financial counselors to discuss your options. They’re there to help!
Have you used any of these LGH bill pay methods? Which worked best for you? I’d love to hear about your experiences in the comments below!
Resources for LGH Bill Pay
For direct access to LGH bill pay services, visit:
- MyLGHealth Portal: https://www.mylghealth.org/mychart/billing/guestpay/payasguest
- LGH Billing Customer Service: Call the number listed on your billing statement
- Financial Assistance: Contact LGH financial counselors for information on available programs
Taking control of your medical finances is an important step towards overall wellness. With these tools and information, you’ll be better equipped to manage your LGH bills with confidence and ease!

Secure online bill payment using the Bill ID
If your billing statement looks like this , please note the Bill ID, circled in red. You will need to enter that number when you click the “Pay Online” link below the .
If you have questions regarding your bill, please call the Billing Customer Service team at 717-531-6842 or 844-774-6842, Monday through Friday, 8 a.m. to 4 p.m.
We accept the following online payment methods*:
- VISA, MasterCard, AMEX and Discover
- Apple Pay and Google Pay
- eChecks
The Google Chrome browser works best for online bill pay applications.
*PayPal and Venmo are expected to be available by the end of 2025
Understand Your Insurance Coverage
Before your visit, it is best to call your insurance company to ensure you understand your insurance coverage.