Are you tired of rushing to pay your Little Elm water bill at the last minute? Maybe you’ve received those annoying late notices or you’re simply looking for a more convenient way to manage your monthly utility payments. Well, you’re in luck! As someone who’s lived in Little Elm for years, I’ve tried every possible method to pay my water bill, and I’m gonna share everything I’ve learned.
Why Paying Your Little Elm Water Bill Matters
Before diving into payment methods, let’s talk about why timely payment matters. The Town of Little Elm provides essential water services to our community, and prompt payments ensure these services continue without interruption.
Nobody wants their water shut off, right? Plus, late payments can lead to additional fees and potential disconnection headaches that are simply not worth the trouble.
Online Payment Options: The Easiest Way to Pay
The Town of Little Elm offers several convenient online payment options that make paying your water bill super easy. Here’s how you can take advantage of them:
Quick Pay Option (No Login Required)
If you’re in a hurry or don’t want to create an account the Quick Pay option is perfect for you
- Visit the Little Elm Payments website
- Click on the “Quick pay” button
- Enter your account number (found on your water bill)
- Follow the prompts to complete your payment using a credit or debit card
This is my go-to method when I’m short on time but need to make sure my bill gets paid
Create an Account for Enhanced Features
If you prefer more control over your billing experience creating an account offers additional benefits
- Visit the Little Elm Payments website
- Click “Sign in or sign up”
- Follow the registration process to create your account
With an account, you’ll be able to:
- View detailed billing history
- Manage multiple accounts (great for landlords or those with multiple properties)
- Set up e-Billing
- Pay multiple bills at once
- Track payment history
I personally prefer this method because it gives me a complete overview of my water usage and payment history.
Automatic Payment Options
Credit/Debit Card Automatic Draft
If you’re like me and sometimes forget your due dates, setting up automatic payments is a lifesaver:
- Visit the Town of Little Elm website
- Look for the “Set Up Credit/Debit Card Automatic Draft” option
- Complete the required forms to authorize automatic payments
Once set up, your bill will be automatically charged to your card each month, eliminating the risk of late or forgotten payments.
Phone Payments
Not comfortable with online payments? No worries! Little Elm offers an automated phone payment system:
- Call 877-881-0114 to access the automated payment system
- Have your account information and payment method ready
- Follow the voice prompts to complete your payment
This is a great backup option if your internet is down or if you prefer speaking to an automated system rather than navigating a website.
In-Person and Mail Payment Options
While online and phone payments are convenient, some people still prefer traditional payment methods:
In-Person Payments
You can pay your water bill in person at:
- Town of Little Elm
- 100 W. Eldorado Parkway
- Little Elm, TX 75068
Their office hours are Monday-Thursday, 7:30 a.m. to 5:30 p.m.
Mail Payments
If you prefer to mail your payment:
- Include your account number on your check or money order
- Make payable to “Town of Little Elm”
- Mail to the Town of Little Elm address above
Just remember to allow sufficient time for mail delivery to avoid late payments!
What to Do if Your Account is Subject to Disconnection
If you’ve received a disconnection notice, don’t panic! Here’s what you need to do:
- Call the Utility Billing office immediately at 214-975-0480 during regular business hours
- Explain your situation to the representative
- Make a payment arrangement if necessary
Important note: Online payments may not prevent disconnection if your account has already been flagged. Direct contact with the billing office is essential in these situations.
Last year, I completely forgot about my bill while on vacation and came back to a disconnection notice. One call to the office and I was able to resolve the issue without losing water service.
Setting Up New Water Service in Little Elm
If you’re new to Little Elm, welcome! Here’s how to set up your water service:
- Visit the Little Elm Payments website
- Click on “Connect service”
- Complete the application form
- Submit required documents:
- Completed application
- Copy of driver’s license
- Rental agreement or proof of ownership
Alternatively, you can create an account on the website and then click “Connect services” to begin the process.
Common Questions About Little Elm Water Bills
How do I read my water bill?
Your Little Elm water bill contains several important pieces of information:
- Account number
- Customer number
- Due date
- Current charges
- Previous balance
- Water usage history
Understanding these elements will help you track your water consumption and manage your budget more effectively.
What if I have questions about my bill?
If you notice unusual charges or have questions about your bill, contact Utility Billing at 214-975-0480 Monday through Thursday from 7:30 a.m. to 5:30 p.m.
Can I pay other utility bills through the same system?
Yes! The Town of Little Elm’s online payment system also allows you to pay for:
- Municipal Court citations
- Alarm permits
- Stormwater utilities
- Trash, recycling, and bulk services
Tips for Managing Your Little Elm Water Bill
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Set calendar reminders: Mark your payment due dates on your calendar or set up smartphone alerts.
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Monitor your water usage: Unexpected increases could indicate leaks or other issues that need attention.
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Consider budget billing: If available, this option averages your yearly usage to provide more consistent monthly bills.
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Check for leaks regularly: Even small leaks can dramatically increase your water bill over time.
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Install water-efficient fixtures: Low-flow showerheads, faucet aerators, and high-efficiency toilets can reduce your water consumption and lower your bills.
Other Important Little Elm Utility Information
Ambulance Billing
It’s worth noting that ambulance billing in Little Elm is handled differently than water billing:
- All ambulance billing is outsourced to Emergicon
- For questions or to provide insurance information, contact Emergicon toll-free at 1-877-602-2060
- Payments should be mailed directly to Emergicon per the instructions on your bill
- Payments are not accepted at fire stations
Alarm Permits
If you have a security alarm system in Little Elm, you’ll need a permit:
- The alarm ordinance was enacted in October 2005
- Permit applications cost $25
- You can apply and pay online or by mail
Final Thoughts on Managing Your Little Elm Water Bill
Staying on top of your water bill doesn’t have to be complicated. With the various payment options available to Little Elm residents, you can choose the method that best fits your lifestyle and preferences.
I’ve found that setting up automatic payments gives me the most peace of mind, but I still check my usage monthly to make sure everything looks correct. Whatever method you choose, the important thing is to establish a system that works for you and helps you avoid the hassle of late fees or service disconnection.
Remember, if you’re ever confused about your bill or payment options, the Utility Billing staff at 214-975-0480 are there to help. They’ve always been super friendly and helpful whenever I’ve called with questions.
Resources for Little Elm Residents
- Utility Billing Phone: 214-975-0480
- Automated Payment System: 877-881-0114
- Town of Little Elm Website: littleelm.gov
- Online Payment Portal: Little Elm Payments
- Town Hall Address: 100 W. Eldorado Parkway, Little Elm, TX 75068
Managing your water bill doesn’t have to be a hassle. With these tips and resources, you’ll be able to stay on top of your payments and avoid any unnecessary stress or fees. And hey, that’s one less thing to worry about in your busy life!
So next time your Little Elm water bill arrives, you’ll know exactly what to do. No more last-minute scrambles or forgotten payments—just smooth sailing with your utility bills. And trust me, that’s a wonderful feeling!
The Utility Billing Drop Box is closed during the following holidays:
- New Years Day
- Martin Luther King Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving (two days)
- Christmas (two days)
Welcome to the new Utility Billing Portal! To create your account, you will need your account number and customer number. These can be found on your January 23 bill. See an example below on where to find them. After setting up your account, you will be able to request access to set up CC draft for your new account as well as see other options available.
The Utility Billing Office manages water, wastewater, and trash service billing. Responsibilities include establishing new accounts, customer inquiries, trash and recycling bin replacement, and providing trash and recycling service information to new customers.
You new account number will be on your first revised statement.
Yes, your bank draft will convert into the new Utility Billing System.
To set up a new bank draft, please log into the portal and request this service there.
Yes, once you sign up in the portal, you will be able to fill out an application for service or request to finalize your account.
Your credit card draft will NOT convert to the new system. Once you register your new account, you will be able to set up your credit card draft again.
There are a few ways you can pay your Utility Bill.
- Log into the portal and pay online
- Automated Phone System: 877-881-0114
- Drop Box: 100 W. Eldorado Parkway, Little Elm, TX 75068
Please note: We are no longer taking credit card payments over the phone with a customer service representative. The only way to pay over the phone is through our automated system.
Currently, we do not have that option. We are working on this functionality and there will be more information released at a later date.
Yes, you will be able to disconnect services in the new portal.
The final bill will have the deposit applied to it. Accounts with a credit balance will have checks mailed within two weeks after the final statement; however, accounts with credit balances are not mailed automatically. Please provide a forwarding address when disconnecting your service.
New customers will be able to register through the portal as a user. You will then be prompted to sign up for service, fill out the application, and then our staff will send you details on how to finalize your account.
OR
- Government-issued identification for all parties to be included on the water account.
- Proof of ownership (copy of HUD closing statement) or lease agreement.
- Contact information.
- Date service should be initiated.
Note: If services at the residence are currently turned off, an appointment must be scheduled to establish service and you or a representative must be present at the property when services are turned on.
- $15 processing fee for all new accounts
- $200 residential deposit
- $350 commercial deposit
- $1,000 fire hydrant meter
Call Utility Billing at 214-975-0480 for any questions regarding setting up your services.
Track your water usage with the My Water Advisor Residential Water Consumption Portal.
The Town of Little Elm offers a free service to allow residential customers access to their consumption habits. My Water Advisor is available as a mobile app for iOS and Android and is online to set thresholds that will alert via text message or email.
Once alert settings are personalized, alerts can include continuous 24-hour consumption, consumption above a maximum consumer-defined limit, and consumption during a specific time frame (holiday, vacation, or any daily use).
- You will need your account number to set up your account. No dashes are needed: (0140000340002) 13 digits.
- First name and last name MUST match the name on the account.
- Only one email can be registered per account number.
- Consumption information updates daily.
- For residential accounts with multiple meters, scroll to the bottom of the home screen to select a different meter. (NOTE: Consumption is not reported as a total of all meters).
- Use the “Set Future Holiday” settings to define specific time frames, including daily alerts.
- All information is provided in gallons.
- Comparison is based on all usage within our utility’s water service.
If you have questions about using the My Water Advisor App, call Utility Billing Customer Service at 214-975-0480.
View the updated Water Rates for the Town of Little Elm below. Download Ordinance 1751 – Water Rates.
| Rate Information – Refuse | Rate |
|---|---|
| Residential Customers – garbage (monthly) | $15.50 |
| Residential Customers – recycling (monthly) | $3.43 |
| Additional Refuse Cart (ea.) | $7.70 |
| Additional Recycling Cart (ea.) | $2.42 |
| Replacement of Refuse Cart | $75.00 |
| Minimum Bill as of October 2024 | Rate |
|---|---|
| Water | $27.34 |
| Refuse | $18.93 |
| Tax | $1.56 |
| Sewer | $49.57 |
| Drainage | $3.35 |
| Total: | $99.47 |
| Current and Proposed Water Rates | 10/1/2024 | 10/1/2025 | 10/1/2026 | 10/1/2027 | 10/1/2028 |
|---|---|---|---|---|---|
| Monthly Minimum Charge All Accounts | |||||
| 5/8″ Meter | $27.34 | $29.25 | $31.30 | $33.49 | $35.83 |
| 1″ Meter | $44.69 | $47.82 | $51.17 | $54.75 | $58.58 |
| 1 1/2″ Meter | $81.83 | $87.56 | $93.69 | $100.25 | $107.27 |
| 2″ | $136.70 | $146.27 | $156.51 | $167.47 | $179.19 |
| 3″ | $273.46 | $292.60 | $313.08 | $335.00 | $358.45 |
| 4″ | $894.05 | $956.63 | $1,023.59 | $1,095.24 | $1,171.91 |
| 6″ | $1,790.46 | $1,915.79 | $2,049.90 | $2,193.39 | $2,346.93 |
| Residential & Irrigations Accounts – Volume Rate Per 1,000 Gallons Above 2,000 | FY 2024 | FY 2025 | FY 2026 | FY 2027 | FY 2028 |
|---|---|---|---|---|---|
| 2,001-10,000 | $7.25 | $7.76 | $8.30 | $8.88 | $9.50 |
| 10,001-20,000 | $7.59 | $8.12 | $8.69 | $9.30 | $9.95 |
| 20,001-Above | $7.92 | $8.47 | $9.06 | $9.69 | $10.37 |
| Commercial (Including Schools, MF Master Meters) – Volume Rate Per 1,000 Gallons Above 2000 | FY 2024 | FY 2025 | FY 2026 | FY 2027 | FY 2028 |
|---|---|---|---|---|---|
| 2,001-Above | $8.04 | $8.60 | $9.20 | $9.84 | $10.53 |
Do you want to transfer service from a current Little Elm account to a new location in Little Elm? The fee is $15 and your current account must be in good standing. The final bill payment at the original residence remains the customers responsibility. Contact Utility Billing at 214-975-0480 to transfer your service.
Automatic courtesy telephone notifications with important account information will be relayed using the phone numbers listed on your account. You can update your telephone notifications in the new portal.
- A Utility Billing drop box is located in front of the Town Hall at 100 W. Eldorado Parkway, Little Elm, TX 75068.
- Payments dropped in this drop box after 8 a.m. are not processed until the next business day. To avoid penalties and/or service/reconnect fees from being applied to your account, your payment must be made in the office by 5 p.m. on the bills due date.
- For questions and/or emergency issues, please call 214-975-0480 and follow the prompts.
