The SmartHub app can be accessed online or downloaded to your mobile phone or device. In SmartHub several payment options are available: Choose a one-time payment with a credit/debit card or with eCheck, plus you can store information for future and/or recurring automatic payments to make paying even easier.
New users can sign up for secure personal account access. Returning users can log in with your email address and confidential password.
Easy Pay is another option to make payments from your checking account with automatic bill payment through your bank. When you sign up for Easy Pay, payments are drafted from your bank account on the due date printed on your bill for the total amount shown. Your regular bank statement will reflect the transaction.
To sign up for Easy Pay, apply online below, or download the Easy Pay Application (PDF), complete and return with your bill payment or drop it at our Member Service Office at 928 Hancock Road, Bullhead City. Get directions to our office.
Members will continue to receive monthly statements through the mail even when paying by E-Bill. eCheck is a payment option that is deducted from your checking account electronically through our E-Bill system instead of using a debit or credit card. Simply choose the option to pay by “checking account.” Payment is automatically deducted from your checking account for the designated amount on the day you process payment. If you would like to pay from your checking account on an ongoing basis, Mohave Easy Pay may be a good option for you.
If you still want to participate in “From the Heart with River Fund”, simply sign up for “Round Up” by rounding to the next dollar and have it added to your bill payment automatically!
Have you ever been stuck trying to figure out how to pay your Mohave Electric bill? Your not alone! Many members struggle with understanding all the different payment options available to them. As someone who’s been helping folks navigate utility payments for years, I’ve put together this comprehensive guide to make your life easier.
What is Mohave Electric Cooperative?
Mohave Electric Cooperative (MEC) is a member-owned electric utility that provides electricity to homes and businesses in Mohave County, Arizona. As a cooperative MEC is owned by the members it serves which means that you as a customer are actually a part-owner of the utility.
Why Understanding Your Bill Payment Options Matters
Let’s face it – nobody enjoys paying bills. But understanding your options can save you time, money and headaches. With Mohave Electric you’ve got several convenient ways to pay your bill, and I’m gonna break them all down for ya.
SmartHub: The Digital Payment Solution
SmartHub is Mohave Electric’s online portal and mobile app that lets members manage their accounts digitally. This is probably the most convenient option for most people.
Benefits of Using SmartHub:
- 24/7 access to your account
- View and pay your bill anytime, anywhere
- Set up automatic payments
- View your electricity usage
- Report outages
- Receive important notifications
How to Access SmartHub:
- Visit https://mohaveelectric.smarthub.coop/
- Create an account if you haven’t already
- Log in with your credentials
- Navigate to the payment section
SmartHub works great on both computers and smartphones, so you can manage your account however is most convenient for you.
Other Payment Options
While SmartHub is super convenient, we understand that not everyone prefers digital methods. Mohave Electric offers several other payment options to accommodate different preferences:
In-Person Payments
Sometimes, you just want to talk to a real person. You can pay your bill in person at:
- Mohave Electric Cooperative Office
- Various authorized payment locations throughout the service area
Payment by Mail
If you’re old-school like me, you might prefer sending a check by mail. Just make sure to:
- Include your account number on the check
- Allow sufficient time for postal delivery
- Mail it to the address printed on your bill
Phone Payments
In a hurry? Pay by phone using Mohave Electric’s automated system:
- Call the customer service number
- Have your account number ready
- Follow the prompts to make a payment using your credit/debit card or checking account
Automatic Bank Draft
This is my personal favorite – set it and forget it! With automatic bank draft:
- Your payment is automatically withdrawn from your bank account each month
- You never have to worry about late fees
- You still receive a statement showing your usage and amount due
Payment Assistance Programs
We all go through tough times. If you’re struggling to pay your electric bill, Mohave Electric offers payment assistance programs:
- Budget Billing: Evens out your payments throughout the year
- Payment Extensions: Extra time to pay in special circumstances
- Energy Assistance Programs: For qualifying low-income members
Tips for Managing Your Mohave Electric Bill
As someone who’s helped hundreds of people manage their utility bills, here are some practical tips:
- Set reminders: Mark your calendar with payment due dates
- Sign up for paperless billing: Save trees and keep your inbox organized
- Monitor your usage: Understanding when you use electricity can help you reduce your bill
- Consider budget billing: This helps avoid seasonal spikes in your bill
- Check for errors: Always review your bill for any unusual charges
Common Questions About Mohave Electric Bill Pay
When is my bill due?
Your Mohave Electric bill is typically due about 20 days after it’s issued. The exact due date is clearly marked on your bill.
What forms of payment are accepted?
Mohave Electric accepts:
- Cash (in-person only)
- Personal checks
- Money orders
- Credit/debit cards
- Electronic funds transfer
Are there fees for using certain payment methods?
Some payment methods might include a small convenience fee, especially third-party payment services. Always check before proceeding with payment.
What happens if I pay late?
Late payments may result in:
- Late fees
- Potential disconnection of service
- Impact on your account standing
Can I set up alerts for my bill?
Yes! Through SmartHub, you can set up email or text alerts for:
- Bill availability
- Payment reminders
- Payment confirmations
- Usage thresholds
Understanding Your Mohave Electric Bill
Your bill contains valuable information beyond just how much you owe. Here’s a breakdown of what you’ll find:
| Bill Section | What It Shows |
|---|---|
| Account Summary | Your account number and basic info |
| Current Charges | The amount due for this billing period |
| Usage History | Comparison of your electricity use over time |
| Due Date | When payment must be received |
| Payment Options | Ways to pay your bill |
Energy Efficiency to Lower Your Bill
One of the best ways to manage your electric bill is by reducing your energy consumption. Here are some quick tips:
- Install programmable thermostats
- Use ceiling fans to circulate air
- Replace incandescent bulbs with LEDs
- Unplug electronics when not in use
- Maintain your HVAC system regularly
The Future of Electric Bill Payments
The utility industry is constantly evolving, and so are payment technologies. In the coming years, we expect to see:
- Enhanced mobile payment options
- Integration with smart home systems
- More detailed usage analytics
- Expanded prepayment programs
My Personal Experience with Mohave Electric
I’ve been a Mohave Electric member for over 8 years, and I’ve tried pretty much all the payment methods. For me, SmartHub has been a game-changer. Being able to check my usage patterns helped me identify that my old refrigerator was an energy hog, and replacing it saved me about $20 per month!
Final Thoughts
Paying your Mohave Electric bill doesn’t have to be a hassle. With the variety of payment options available, you can choose what works best for your lifestyle. Whether you prefer the convenience of digital payments or the reliability of traditional methods, Mohave Electric has you covered.
Remember that as a member of a cooperative, your feedback matters. If you have suggestions for improving the payment process, don’t hesitate to share them with Mohave Electric.
Key Takeaways
- SmartHub offers 24/7 online access to your account
- Multiple payment options are available to suit your preferences
- Understanding your bill can help you manage your energy costs
- Payment assistance programs are available if you need help
- Energy efficiency measures can reduce your monthly bill
Managing your Mohave Electric bill payments effectively can save you time, money, and stress. By choosing the payment method that works best for your situation and staying on top of due dates, you can maintain good standing with the cooperative and avoid unnecessary fees.
Have questions about your Mohave Electric bill pay options? Drop them in the comments below, and we’ll do our best to help you out!
Mohave Prepay
- Eliminate deposits and monthly bills
- Customize a payment schedule
- Buy electricity at your convenience
- Monitor your consumption
Mohave Prepay is an optional pay-as-you-go plan under an Arizona Corporation Commission approved tariff that allows qualified Residential and small commercial members to prepay for electricity when you want and in the amounts you want. Instead of paying a monthly bill for electric service provided, usage is calculated daily and payments made in advance. Mohave Prepay members never pay a late charge, disconnect fee, or reconnect fee so long as their prepay account is not closed. New Prepay customers pay the standard $5 membership fee (if not previously paid), a $40 establishment fee, and establish a prepaid account balance of at least $40.
If it’s easier to start electric service without posting a deposit and to make smaller more frequent payments rather than one larger payment each month, Mohave Prepay may be for you. Purchasing power is quick and easy, even on weekends and holidays through Mohave’s automated phone and internet remote bill pay service.
Mohave Prepay is only available to qualified Mohave residential customers and small commercial members. It is not available if you are enrolled in Budget Billing, Time of Use, Net Metering, have 3-phase service, or have a Critical Account (dependent on electric service for health reasons). As a Prepay Customer you must be able to physically reach your meter to press a reconnect button, receive and understand messages regarding your balance, and to timely make pre-payments by phone, internet, or at Mohave’s office. This service is not intended for members with physical infirmities, that are housebound, or that cannot readily receive messages and make payments over the phone or internet.
You will receive a low balance notice by voice-mail, e-mail, or text message once your balance reaches a pre-determined level ($25, $35, or $50 depending on the season). This will give you time to purchase more power before the meter stops. If you do not purchase more power, the meter will stop and the power will turn off during Mohave’s normal business hours (Monday through Thursday 7 a.m. to 6 p.m., excluding MEC-Recognized holidays). However, your power will be re-energized within 2 to 24 hours once a payment is made bringing your prepaid balance to $20 or more. For the safety of you and your property, you must then press a reset button at your meter to restore electric service to your residence.
- By phone: (877) 371-9379 (select Option #1) – any time or day
- Online any time of day
- At our Office: 928 Hancock Road, Bullhead City, AZ — Monday through Thursday, 7 am to 6 pm, except MEC-Recognized holidays
MEC’s Annual Members-Only Meeting is 9/18/202
District Meeting 1 is 9/15; District 2 is 9/16; and District 3 is 9/17. All meetings begin with registration at 5:30 p.m. and start at 6:30 p.m.. If you have questions about the District meetings, call Julia Garringer at (928) 763-4115.
The SmartHub app can be accessed online or downloaded to your mobile phone or device. In SmartHub several payment options are available: Choose a one-time payment with a credit/debit card or with eCheck, plus you can store information for future and/or recurring automatic payments to make paying even easier.
With Mohave Smart Hub, you may also access your account information:
- Billing detail
- Payment history
- Usage history
- Update member information
- Report outages and receive outage notifications
New users can sign up for secure personal account access. Returning users can log in with your email address and confidential password.
Easy Pay is another option to make payments from your checking account with automatic bill payment through your bank. When you sign up for Easy Pay, payments are drafted from your bank account on the due date printed on your bill for the total amount shown. Your regular bank statement will reflect the transaction.
To sign up for Easy Pay, apply online below, or download the Easy Pay Application (PDF), complete and return with your bill payment or drop it at our Member Service Office at 928 Hancock Road, Bullhead City. Get directions to our office.
Members will continue to receive monthly statements through the mail even when paying by E-Bill. eCheck is a payment option that is deducted from your checking account electronically through our E-Bill system instead of using a debit or credit card. Simply choose the option to pay by “checking account.” Payment is automatically deducted from your checking account for the designated amount on the day you process payment. If you would like to pay from your checking account on an ongoing basis, Mohave Easy Pay may be a good option for you.
If you still want to participate in “From the Heart with River Fund”, simply sign up for “Round Up” by rounding to the next dollar and have it added to your bill payment automatically!
Use Our Member Resource Center — It’s easy to make a payment online at our Member Service Office at 928 Hancock Road, Bullhead City, AZ. Our Member Resource Center is a convenient way to make payments online with a debit or credit card using secured account access. First-time users will need their Mohave Electric account number to set up their account. Not computer savvy? Our Member Service Representatives are available to help you Monday through Thursday, 7 am to 6 pm.
Interactive Voice Response System — Make payments by phone with our Interactive Voice Response System 24 hours per day, 7 days a week with:
- Credit Card
- Debit Card
- eCheck
The Budget Payment Plan is offered to help customers budget electric service payments evenly over a 12-month billing cycle. Knowing what your monthly electric bill will be makes it easier to budget effectively. The Plan is available to all residential service customers who have a current account balance (no past-due amounts outstanding) and who have service at their current residence for the past 12 consecutive months.
Monthly payments under the Plan are calculated as follows: The total number of kilowatt-hours used over the last 12 months is divided by 12 to obtain an average monthly kWh usage. This figure is multiplied by the current kWh rate, to which is added the monthly member service charge, plus taxes, to get an average monthly cost figure. The customer is billed this set amount monthly for 11 months, beginning with the November billing cycle.
On the 12th month (October), the bill will reflect any underpayment or credit relative to actual usage. Mohave Electric keeps track of actual kWh usage. Members who underpaid actual usage costs will be required to pay the total amount due to bring their account balance to zero in order to remain enrolled in the Plan. Any credit balance will be applied to a member’s account. You may discontinue participation in the Budget Payment Plan at any time.
Members may remain on the Plan as long as the Cooperative receives monthly bill payments on or before the “Due Date” shown on the statement. Late payment will be grounds for cancellation of a member’s participation in the Budget Payment Plan.
Enrollment for the Budget Payment Plan is in October only. Members will receive a reminder card with their September billing. If you have questions regarding the Plan, call our Billing Department at (928) 763-1100.
