Are you tired of scrambling to pay your water and sewer bill at the last minute? Maybe you’ve wondered if there’s an easier way to handle your NBCMA payments? Well, you’re in luck! As a resident of Northampton Township who’s dealt with these bills for years, I’m sharing everything you need to know about paying your Northampton Bucks County Municipal Authority (NBCMA) bill.
What is NBCMA and Why Do I Pay Them?
Before diving into payment methods, let’s quickly understand what NBCMA actually is The Northampton Bucks County Municipal Authority, located in Richboro, Pennsylvania, provides water and sewer services to residents in the Northampton Township area. They’re the folks responsible for ensuring you have clean drinking water and proper wastewater management
NBCMA was established under the Pennsylvania Municipality Authorities Act of 1945, and their main goal has always been to provide reliable drinking water and sanitary sewer services to the community.
Ways to Pay Your NBCMA Bill
There are several convenient options available to pay your NBCMA bill. Here’s a breakdown of each method:
1. Online Payment Portal
The easiest and most convenient way to pay your NBCMA bill is through their online payment portal at nbcma.authoritypay.com.
Steps to pay online
- Visit nbcma.authoritypay.com
- Log in to your account (or create one if you haven’t already)
- Select your bill and payment method
- Complete the payment process
If you don’t have an account yet, don’t worry! You can easily create one using your account number and CID from your bill. The website even offers a “Quick Pay” option for guests who don’t want to create an account.
2. Automatic Bill Payments (AutoPay)
I personally switched to AutoPay last year and it’s been a game-changer! No more forgotten bills or late fees.
To enroll in AutoPay:
- Log in to your account on nbcma.authoritypay.com
- Navigate to the “Enroll in Autopay” option
- Set up your payment method
- Select your preferences for automatic payments
The NBCMA website states: “Tired of putting a long list of payment due dates on the calendar or on sticky notes around the house? Setting up your account for automatic bill payments makes life easier.”
3. Pay by Phone
If you prefer to pay by phone, you can call NBCMA at (215) 357-8515 during their office hours. The new office hours as of April 1, 2025, are Monday through Friday from 8:00 am to 4:00 pm.
4. Mail Payment
You can also mail your payment to:
Northampton Bucks County Municipal Authority
815 Bustleton Pike
Richboro, PA 18954
Just make sure to include your payment stub and allow enough time for delivery before the due date!
5. In-Person Payment
If you’re like my neighbor who prefers to pay bills in person, you can visit the NBCMA office at 815 Bustleton Pike, Richboro, PA during their business hours. This gives you the opportunity to ask questions about your bill if needed.
Creating an Account on NBCMA’s Payment Portal
To make the most of NBCMA’s online services, I recommend creating an account on their payment portal. Here’s how:
- Visit nbcma.authoritypay.com
- Click on “Create Account”
- Have your bill handy – you’ll need your account number and CID
- Fill in your information and create login credentials
- Verify your account via email or text
Once your account is set up, you can:
- View and pay bills
- Set up AutoPay
- View payment history
- Receive paperless billing (if available)
- Update your contact information
Understanding Your NBCMA Bill
Sometimes the hardest part isn’t paying the bill but understanding what your paying for! Here’s a breakdown of what’s typically included:
- Water charges: Based on your water usage measured in gallons
- Sewer charges: Usually calculated based on water consumption
- Service fees: Any additional fees for services
- Past due amounts: Any unpaid balance from previous bills
- Due date: When your payment must be received
The NBCMA determines water and sewer rates based on various factors. You can check their current rates on their website under “Water & Sewer Rates” in the Customer Service section.
What if I Can’t Pay My Bill?
We all face financial challenges sometimes. If you’re having trouble paying your NBCMA bill, don’t panic! There are options available:
Utility Payment Assistance Programs
NBCMA recognizes that some residents may need help with their utility bills. They provide information about assistance programs on their website, including:
-
Low Income Household Water Assistance Program (LIHWAP): This program helps low-income households pay water and wastewater bills.
-
PA Housing Finance Agency: Offers various assistance programs for Pennsylvania residents.
If your struggling to pay your bill, I recommend contacting NBCMA directly at (215) 357-8515 to discuss your situation. They might be able to set up a payment plan or direct you to additional resources.
Staying Informed: The WaterSmart Program
NBCMA offers a free WaterSmart Program that can help you manage your water usage and potentially lower your bills. Here’s what you need to know:
- It’s completely free to join
- Takes just a minute to set up
- Allows you to explore and understand your water use
- May help identify leaks or excessive water consumption
To join the WaterSmart Program:
- Visit the NBCMA website at www.nbcmatoday.org
- Look for the “Join our WaterSmart Program” section
- Follow the instructions to look up your account
Current Projects and How They Affect Billing
The NBCMA is currently working on several major projects that might impact residents:
Navy PFAS Remediation Project
This project addresses PFAS contamination in the region. It’s funded by the U.S. Navy and aims to connect affected properties to the public water system. The project is expanding in phases:
- Phase 1 began in February 2025
- Phase 2 will connect 334 homes in Northampton Township
- Phase 3 was announced in October 2025
Sanitary Sewer Rehabilitation Project
This project started in February 2025, funded by a $9.4 million loan from PENNVEST. It focuses on rehabilitating the existing sanitary sewer infrastructure in areas with high water infiltration. This project could help improve service reliability and potentially stabilize rates in the long term.
Buck Road Bridge Utility Work
This project began on July 16, 2025, involving water and sewer infrastructure work near Buck Road Bridge. Residents in the area should be aware of potential construction activity.
Frequently Asked Questions About NBCMA Bill Pay
How often will I receive an NBCMA bill?
NBCMA typically bills customers on a quarterly basis, though this may vary depending on your specific service area.
What forms of payment are accepted online?
The online payment portal accepts major credit cards and electronic checks (ACH).
Is there a fee to pay online?
There might be a small convenience fee for using certain payment methods. Check the payment page for current fee information.
What should I do if I think my bill is incorrect?
If you believe there’s an error on your bill, contact NBCMA Customer Service at (215) 357-8515 during business hours to discuss your concerns.
How do I update my contact information?
You can update your contact info by:
- Logging into your account at nbcma.authoritypay.com
- Visiting the “Update Contact Information” section on nbcmatoday.org
- Calling customer service at (215) 357-8515
What happens if I pay my bill late?
Late payments may incur additional fees and potentially lead to service disruption. It’s always best to pay on time or contact NBCMA if you need assistance.
Tips for Managing Your NBCMA Bills
As someone who’s been paying these bills for years, here are some tips I’ve found helpful:
- Set reminders: Mark your calendar with due dates if you don’t use AutoPay
- Consider budget billing: If available, this option spreads costs evenly throughout the year
- Check for leaks: Even small leaks can significantly increase your water bill
- Read your meter: Learning to read your water meter can help you monitor usage
- Conserve water: Simple conservation methods can lower your bills
Additional Resources
For more information about NBCMA and their services, you can:
- Visit their website: www.nbcmatoday.org
- Call customer service: (215) 357-8515
- Email: [email protected]
- Visit their office: 815 Bustleton Pike, Richboro, PA 18954
The website also provides access to:
- Consumer Confidence Reports
- Educational materials and videos
- Water conservation tips
- Documents and forms
- Public meeting information
Final Thoughts
Paying your NBCMA bill doesn’t have to be complicated or stressful. With multiple payment options and resources available, you can choose what works best for your lifestyle. I’ve found that setting up AutoPay and joining the WaterSmart Program have made managing my NBCMA bills much easier.
Remember, if you ever have questions about your bill or payment options, the NBCMA customer service team is just a phone call away at (215) 357-8515.
Have you tried any of these payment methods? Which one works best for you? Share your experiences and tips in the comments below!
Call Before You Dig
Know whats below. Call before you dig.
It is important to update your contact information so that we have the appropriate information to reach you.
Tired of putting a long list of payment due dates on the calendar or on sticky notes around the house? Setting up your account for automatic bill payments makes life easier.
Join our WaterSmart Program
Look up your account to explore your water use. Its free, and it only takes a minute.
We have prepared a report to provide information to you, the customer, on the quality of our drinking water.
