Hey folks! If you’re an Orange County REMC member looking for the easiest ways to pay your electric bill, you’ve landed in the right place. I’ve been a member for years now, and I’ve tried pretty much every payment method they offer. Let me share all the options with you so you can pick what works best for your lifestyle.
Quick Overview of Orange County REMC Bill Payment Options
Orange County REMC gives us several convenient ways to pay our monthly bills
- Pay online through SmartHub
- Make a one-time payment without an account
- Pay by phone through their automated system
- Mail your payment
- Visit in person at their office
- Set up automatic bank drafts
- Use their Pre-Pay Program
- Try Variable Budget Billing
Let’s dive into each option in more detail!
Online Payment Options: SmartHub and One-Time Payments
SmartHub: Your Complete Account Management Tool
SmartHub is honestly my favorite way to handle my REMC bill. It’s not just for payments—it’s a whole account management system that lets you:
- View and pay your bill from anywhere
- Monitor your electric usage
- Update your account information
- Set up recurring credit card payments
- Sign up for automatic bank drafts
- Contact member services
- Report outages
To get started with SmartHub:
- Visit myremc.smarthub.coop
- Create your account (you’ll need your REMC account number)
- Log in and explore all the features
I love being able to check my usage patterns—it really helps me understand which appliances are driving up my bill!
One-Time Payment Option
Don’t want to create an account? No problem! Orange County REMC offers a simple “Pay Now” option for one-time payments. You’ll just need:
- Your last name or business name
- Your account number
This is super handy when I’m in a rush and just need to pay my bill quickly without logging into my full account.
Pay by Phone: The 24/7 Option
Sometimes I forget about my bill until after office hours. That’s when the pay-by-phone option really saves me! Orange County REMC has an automated, secure phone system available 24/7.
Just call 855-938-3393 and have your:
- Account number or phone number ready
- Credit card (Visa, Mastercard, or Discover) or checking account info
This service is:
- Completely secure
- Available any time, day or night
- Accessible from any phone
- Free! (No additional service fees)
Remember you need to pay at least $4.50 when using this service.
Traditional Payment Methods
Pay by Mail
For those who prefer traditional methods you can always mail your payment. Simply
- Include the payment stub from your bill
- Send it in the envelope provided with your bill
- Mail to:
basic
Orange County REMCPO Box 208Orleans, IN 47452
Just remember to allow enough time for your payment to arrive before the due date. I usually send mine at least 5 days before the deadline.
Pay in Person
If you’re like me and sometimes prefer face-to-face interactions, you can visit the REMC office:
Main Office:
7133 N State Rd 337, Orleans, IN
Office Hours:
Monday through Friday, 7:00am to 4:00pm
They have both a lobby and a drive-through option. After hours, there’s even a night depository at the drive-through where you can drop off your payment.
Automatic Payment Options
Automatic Bank Draft
This is what I use now, and it’s been a game-changer! With automatic bank drafts, your bill is automatically deducted from your bank account on the due date. No more late fees!
To set this up:
- Fill out the bank draft form
- Attach a voided check
- Submit to Orange County REMC
You can also register for automatic payments through SmartHub or the automated phone system.
Specialized Billing Programs
Pre-Pay Program
For members who prefer to pay as they go, the Pre-Pay Program is an interesting option. Instead of receiving a monthly statement, you pre-pay for electricity and monitor your own balance.
This reminds me of how I handle my prepaid phone—I add money before I use the service. It’s not for everyone, but some folks find it helpful for budgeting.
Variable Budget Billing
I’ve got friends who swear by this option! Variable Budget Billing helps smooth out those seasonal spikes in your electric bill.
Instead of paying $200+ in winter and summer when temperatures are extreme, your bill is averaged based on the previous 12 months of usage. This makes monthly budgeting so much easier!
Important note: You need to pay on time. If you’re late more than twice in a 12-month period, Orange County REMC may remove you from this plan.
Due Date Extension
This option is particularly helpful for members who receive social security or disability checks after their bill is due. The extension defers your payment until after your check arrives (specifically until the sixth day of the month) without any late charges.
Seasonal Bill Forward
If you’re a snowbird or travel seasonally, REMC will forward your monthly bill to whatever address you provide. No more missed payments or late fees while you’re away!
I have neighbors who head to Florida every winter, and they love this service. Just contact the office with your forwarding address.
Important Billing Information
Electric meters are read during the first week of each month, so your bill covers the previous month’s usage. All bills are due on the 30th of each month.
Contact Information
If you have questions about any of these payment options:
Phone: (812) 865-2229
Toll Free: (888) 337-5900
Fax: (812) 865-2061
Main Office:
7133 State Rd 337
Orleans, IN 47452
Mailing Address:
PO Box 208
Orleans, IN 47452
My Personal Experience with Orange County REMC Bill Pay
When I first moved to the area, I was paying by mail which was… not ideal. I missed payments a few times when I was traveling for work. Then I switched to SmartHub and it changed everything! Now I can pay from anywhere, and I love being able to see my usage patterns.
For the last two years, I’ve used the automatic bank draft option. The peace of mind knowing my bill is always paid on time is totally worth it. Plus, I still check my usage through SmartHub to keep an eye on my consumption.
Other REMC Services Worth Mentioning
While we’re talking about Orange County REMC, they offer some other cool services you might not know about:
-
Rebates for energy-efficient equipment – If you’re upgrading your HVAC, water heater, or even buying electric lawn equipment, check for available rebates!
-
Fiber-Optic Internet – Orange County Fiber provides high-speed internet service to members.
-
Home Security Systems – They offer systems powered by AlarmNet 360 that you can control from your smartphone.
-
Air Med Care – Emergency medical services through Air Evac Lifeteam for only $5 per month.
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Medical Alert/Emergency Call Service – A push-button emergency system for health and safety.
Unclaimed Capital Credits
One last thing! Orange County REMC maintains a list of members with unclaimed capital credits. Make sure your contact information is up-to-date so you’ll receive your check when capital credits are retired. You can check if you’re on the list by visiting their website.
With all these payment options, Orange County REMC makes it easy to stay on top of your electric bill. Whether you prefer the convenience of online payments, the tradition of mailing a check, or the peace of mind of automatic drafts, there’s something for everyone.
Have questions about any of these payment methods? Feel free to reach out to Orange County REMC directly or leave a comment, and I’ll do my best to help!
Happy bill paying, neighbors!
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