Are you a Red Lion resident struggling to figure out how to pay your water bill? Trust me, I’ve been there! Last month, I almost missed my due date because I wasn’t sure about the payment options. But don’t worry – I’ve done all the research for you to make this process super easy.
The Red Lion Municipal Authority serves about 15,882 residents in York County, Pennsylvania, providing water services since 1959. They offer multiple convenient ways to pay your bill, and I’ll walk you through each option so you can choose what works best for you.
Important Dates to Remember
Before diving into payment methods let’s note some critical dates
- November bills are due by November 20, 2025
- Water shutoffs for delinquent September & October bills: November 12, 2025
- If you miss the payment deadline, you’ll face a $150 delinquent bill fee (increased from $50)
Payment Options for Red Lion Municipal Authority
1. Pay Online
The easiest way to pay your bill is through their online payment portal. Here’s how:
- Visit https://redlionpa.epayub.com/ to access their payment system
- You can also use the “Pay Now” button on their website at redlionma.org/pay-my-bill
- Create an account if you’re a first-time user
- If you already have an account, simply login
The online system accepts credit cards and debit cards. This is my personal favorite method because I can pay at 2 AM in my pajamas if I want!
2. Pay by Phone
If you prefer speaking with someone:
- Call their automated payment service at 717-899-8555
- Follow the prompts to complete your payment
- Have your credit or debit card ready
Note that the main office line (717-244-3475) can’t accept payments over the phone.
3. Pay in Person
Sometimes I just prefer handling things face-to-face You can pay in person at
- Red Lion Municipal Authority Office
- 11 East Broadway, Red Lion, PA 17356
- Office hours: Monday through Friday, 8:00 AM – 4:30 PM
Pro tip If you want a receipt, bring your entire bill with you!
4. After Hours Payment Drop Box
Can’t make it during office hours? No problem!
- There’s a payment slot at the front of their building
- Available 24/7
- Make sure to mark your account number on your envelope and/or check
I’ve used this option several times when I couldn’t make it during business hours.
5. Mail Your Payment
The old-fashioned way works too:
- Mail your payment to:
- P.O. Box 190, Red Lion, PA 17356
- Payment must reach their office BY the due date
- Allow sufficient mailing time
6. Direct Debit (Automatic Payments)
This is perfect for those who tend to forget due dates:
- Your payment will be automatically deducted on the 18th of each month
- You’ll still receive bills showing the amount to be deducted
- To sign up, download the Direct Debit Payment Application from their Forms page
- Or visit https://redlionpa.epayub.com/ to set up direct debit
What Happens If You Don’t Pay On Time?
This is important! The Red Lion Municipal Authority is serious about late payments:
- Water will be disconnected for nonpayment
- You’ll owe the past-due amount PLUS a $150 delinquent bill fee
- To restore service same day, payment must be received by 3:30 PM
- Payments after 3:30 PM = water restored the next day
- For service restoration, you must pay with CASH or MONEY ORDER at their office
Understanding Your Red Lion Municipal Authority Bill
Your water bill is based on actual usage:
- Water is metered and read electronically every month
- Bills are mailed at the end of each month
- Due on the 20th of the following month (subject to weekends and holidays)
- Even if you don’t receive your bill, you’re still responsible for payment
- If your bill seems unusually high, check for leaks (see their website for leak detection info)
You can download a sample water bill from their website to better understand the charges.
Services Covered by Red Lion Municipal Authority
Depending on where you live, your bill may include:
- Red Lion Borough residents: Water & Sewer Billing
- Windsor & York Townships residents: Water Billing ONLY (contact your township for sewer billing)
- Windsor Township: 717-244-3512
- York Township: 717-741-3861
New Residents: Setting Up Service
If you’ve just moved to the area:
- Visit their Forms page to download the “Application for Metered Water & Sewer”
- Complete and submit the application
- You’ll receive your first bill at the end of the month
Emergency Contact Information
Keep these numbers handy for water emergencies:
- Emergency Line: 717-870-2950
- Main Office: 717-244-3475
My Personal Experience with Red Lion Municipal Authority
I’ve been a customer for about three years now, and I gotta say, their online payment system has made things so much easier. Last winter, I had an issue with a frozen pipe, and when I called their emergency line, they were super helpful and responsive.
One thing I learned the hard way – don’t ignore those shutoff notices! My neighbor thought it was just a warning and ended up having to pay the $150 fee plus deal with the hassle of service restoration. Not worth it!
Frequently Asked Questions
How can I check my account balance?
You can check your balance by logging into your account at https://redlionpa.epayub.com/ or by calling their office at 717-244-3475 during business hours.
What if I think my bill is incorrect?
If you believe there’s an error on your bill, contact the Red Lion Municipal Authority office immediately at 717-244-3475. They can help check for leaks or meter issues.
Can I pay multiple months in advance?
Yes, you can pay ahead on your account. Just make sure to clearly indicate your account number with your payment.
What forms of payment are accepted?
- Online: Credit/debit cards
- By phone: Credit/debit cards
- In person: Cash, check, money order
- Drop box: Check, money order
- Mail: Check, money order
How do I stop service when moving?
To stop service when moving out, visit their website’s Forms section and download the service termination form, or call their office directly.
Water Quality Information
The Red Lion Municipal Authority is committed to providing safe drinking water. They source their water from:
- Cabin Creek at Windsor Township
- Beaver Creek at Lower Windsor Township
- Susquehanna River at Chanceford Township
Under the Safe Drinking Water Act, they provide annual Consumer Confidence Water Quality Reports, which you can find on their website.
Final Thoughts
Paying your Red Lion Municipal Authority bill doesn’t have to be complicated. With so many payment options available, you can choose what’s most convenient for you. I personally recommend setting up the direct debit if you’re forgetful like me – it’s been a lifesaver!
Remember that the November bills are due by November 20, 2025, so mark your calendar! And if you’re facing financial difficulties, it’s better to contact them proactively than risk a service disconnection and those hefty fees.
Have you had experience with paying your Red Lion water bill? Which method works best for you? I’d love to hear your thoughts!
A Brief History of the Red Lion Municipal Authority
The early settlers of Red Lion Borough realized that a prerequisite to the Boroughs development was the availability of an abundant water supply. On May 16, 1893, the citizens moved in a cooperative venture to form the Red Lion Water Company.
On January 20, 1959, the Red Lion Municipal Authority was incorporated, pursuant to a request by Red Lion Borough officials, and on November 2, 1959, the water lines, property and facilities were conveyed to the Authority at a purchase price of $1,200,000 through means of a bond issue.
What is the Red Lion Municipal Authority?
The Red Lion Municipal Authority was incorporated on January 20th, 1959 under the Pennsylvania Municipal Authorities Act, pursuant to a request by Red Lion Borough officials.
On November 2, 1959, the water lines, property and facilities were conveyed to the Authority at a purchase price of $1,200,000 through means of a bond issue.
The Authority usually meets on the fourth Wednesday of every month at 7:00 PM in the Warner-Smith Meeting Room located at 11 E. Broadway in Red Lion.
