Hey there, fellow RCEC member! If you’re reading this, chances are you’re looking for the simplest way to pay your Rusk County Electric bill. Trust me, I’ve been there – standing in line at the office on the last day before disconnection, frantically searching for my checkbook, or wrestling with a confusing payment website. So I decided to put together this complete guide to all your RCEC bill payment options.
Why Paying Your Electric Bill On Time Matters
Before we dive into the payment methods, let’s talk about why keeping up with your Rusk County Electric payments is important. Beyond just keeping your lights on (which is kinda important!), timely payments help:
- Avoid late fees that can add up quick
- Maintain a good payment history with the co-op
- Prevent the hassle of reconnection fees if service gets disconnected
- Keep your household running smoothly (nobody wants cold showers!)
The 7 Easiest Ways to Pay Your Rusk County Electric Bill
Let’s get down to business! RCEC offers several convenient payment options to fit your lifestyle and preferences.
1. SmartHub Online Portal – The Tech-Savvy Choice
SmartHub is probably my favorite way to pay the electric bill because it’s available 24/7 and gives you so much more than just bill pay
To use SmartHub
- Visit rcelectric.smarthub.coop/Login.html
- Register for an account if you haven’t already
- Log in with your credentials
- Select the payment option and follow the prompts
What makes SmartHub awesome:
- View your monthly usage patterns
- Update your contact information anytime
- Report power outages directly through the portal
- Receive important notices from RCEC
- Schedule payments in advance
You can also download the SmartHub app on your smartphone or tablet by visiting smarthubappcom Perfect for when you’re on the go!
2. Quick Pay Now Option – For When You’re in a Hurry
Don’t want to create an account? No problem! RCEC offers a “Pay Now” option that doesn’t require registration.
For this method:
- You’ll need your account number handy
- Plus the first 5 letters of the last name on the account
- Visit the RCEC website and look for the “Pay Now” button
- Perfect for one-time payments when you’re in a rush!
3. Secure Pay by Phone – The Old Reliable
Sometimes technology fails us (ugh, don’t get me started on my internet outages last month). When that happens, Secure Pay by phone is a lifesaver!
Simply call 1-855-945-3520 to use this automated system. Make sure you have:
- Your RCEC account number ready
- A credit/debit card or checking account info for payment
I used this last winter during that big ice storm when my internet was down for three days. Worked like a charm!
4. Automatic Bank Draft – Set It and Forget It!
This is perfect for those of us who sometimes forget to pay bills on time (raising my hand here). With automatic bank draft:
- Your payment is automatically withdrawn from your bank account each month
- You never have to worry about late fees again
- Your bill amount varies based on your actual usage
- You still receive a statement showing your electricity usage
To set this up, you’ll need to complete the Bankdraft Form available on the RCEC website. This has honestly saved me from late fees more times than I can count!
5. Mail-in Payment – The Traditional Route
Some folks prefer the traditional approach, and RCEC still accepts payments by mail.
Simply:
- Include your payment stub with your check or money order
- Mail it to RCEC’s billing address
- Allow enough time for mail delivery before the due date
Pro tip: I always mail my payment at least 7 days before the due date to ensure it arrives on time.
6. In-Person at RCEC Offices – The Face-to-Face Option
If you prefer the personal touch or need to discuss your account, RCEC has three office locations:
- Henderson office
- Carthage office
- Lakeport office
Office visits give you the chance to ask questions about your bill or discuss service issues while making your payment.
7. Night Deposit – For After-Hours Payments
Can’t make it during business hours? Each RCEC office location has a secure night deposit box where you can drop off payments after hours.
Just be sure to:
- Place payment in a sealed envelope
- Include your account information
- Don’t leave cash in the night deposit
Special Payment Programs and Assistance
RCEC understands that sometimes life throws curveballs, and they offer several programs that might help manage your electric costs:
Average Billing
If you hate the summer bill spike (my AC runs constantly in July and August!), Average Billing might be for you. This program:
- Averages your electric bills over 12 months
- Helps you budget with more consistent monthly payments
- Still reflects your actual usage, just spread more evenly
Prepaid Billing
Some members prefer to pay for electricity before they use it:
- Works like a prepaid phone card
- Pay what you can, when you can
- Watch your usage more closely
- Avoid deposits and reconnect fees
Utility Assistance Programs
RCEC also works with local assistance programs for members facing financial hardships. If you’re struggling, don’t hesitate to contact them about available resources.
Tips for Managing Your RCEC Account
Beyond just paying your bill, here are some things I’ve learned about managing my RCEC account:
- Sign up for paperless billing – Get your bill faster and help the environment
- Check your usage patterns – SmartHub makes it easy to spot unusual increases
- Report outages promptly – Use SmartHub or call the outage line
- Update contact info – Make sure RCEC can reach you about important notices
- Take advantage of energy efficiency programs – RCEC offers tips to lower your bill
Frequently Asked Questions About RCEC Bill Payments
When is my RCEC bill due?
Bills are typically due 16 days after they’re issued, but check your specific bill statement for your exact due date.
What happens if I miss a payment?
If you miss a payment, you might face late fees and eventually disconnection. If you’re having trouble paying, contact RCEC before the due date to discuss options!
Can I make partial payments?
Yes, RCEC accepts partial payments, but your account must be paid in full by the due date to avoid late fees unless you’ve made special arrangements.
What forms of payment does RCEC accept?
RCEC accepts:
- Cash (in-office only)
- Personal checks
- Money orders
- Credit/debit cards
- Electronic checks
Is there a fee to use credit cards for payment?
There may be a small convenience fee for credit card transactions depending on which payment method you choose.
The Bottom Line on Paying Your Rusk County Electric Bill
Rusk County Electric Cooperative has really stepped up their game when it comes to payment options. Whether you’re tech-savvy and prefer the SmartHub app or website, like the personal touch of visiting an office, or just want to mail a check like the good old days, they’ve got you covered.
My personal recommendation? Sign up for SmartHub AND automatic bank draft. That way, you never miss a payment, but you still can keep an eye on your usage and account through the app.
Remember, RCEC is a cooperative – that means it’s owned by us, the members! They’re not trying to make huge profits but instead provide reliable service at reasonable rates. That’s why they offer so many convenient ways to pay.
What’s your preferred way to pay your RCEC bill? Have you tried SmartHub yet? I’d love to hear about your experiences in the comments below!
Until next time, stay energized!
P.S. – Don’t forget to check out RCEC’s energy efficiency tips on their website. I followed their advice about my water heater settings last year and saw my bill drop by about $15/month! Every little bit helps.

Cherokee County Electric Cooperative Association
Cherokee County Electric Cooperative, Assn. was started in 1939 to provide power to rural customers. The Cooperative now serves parts of 4 counties including Cherokee, Smith, Rusk, and Nacogdoches.
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