Borrowers applying for SBA disaster loans can use the MySBA Loan Portal to apply and check the status of their application.
Existing borrowers can use the MySBA Loan Portal to make payments and view loan documents on the following loan types:
For other SBA loans, you can continue to set up and manage online payments at Pay.gov.
Hey there, small business owners! If you’re juggling SBA loans alongside everything else in your business, you’ve probably wondered about the easiest way to handle those monthly payments. Well, I’ve got some important news for you – starting October 1, 2025, the SBA will no longer accept payments by mail. Yep, you read that right! The government is going digital, and it’s time we all catch up.
In this comprehensive guide, I’ll walk you through everything you need to know about SBA bill pay options, from using the new MySBA Loan Portal to understanding which payment methods work for different loan types. Let’s dive in!
What’s Changing with SBA Payments in 2025?
The biggest change you need to know about is that after October 1, 2025, the SBA will only accept electronic payments. This change is happening because of a new Presidential Executive Order aimed at modernizing government payment systems.
What does this mean for you?
- Any payment checks sent after October 1, 2025 will be returned to sender
- You’ll need to set up electronic payments through the MySBA Loan Portal or by phone
- Paper payment slips and mailed checks will be a thing of the past
The MySBA Loan Portal: Your New Payment Hub
The SBA has replaced their older Capital Access Financial System (CAFS) with the new MySBA Loan Portal. This portal is now your go-to place for managing your SBA loans.
Which Loans Can Be Managed Through the Portal?
Not all SBA loans can be managed through the MySBA Loan Portal. The portal supports:
- COVID-19 EIDL loans
- SBA disaster loans
- Paycheck Protection Program (PPP) loans (but only for guaranty-purchased loans)
- 7(a) loans (only for guaranty-purchased SBA-serviced loans)
- 504 loans (only debenture-purchased)
If your loan type isn’t listed above, the information in this article might not apply to you. In that case, you should contact your lending institution directly for assistance with payments.
How to Access the MySBA Loan Portal
There are two ways to access the portal depending on whether you already have an account
For Existing Users:
If you already have an account with either of these systems, you can use your existing username and password:
- Capital Access Financial System (CAFS)
- Veteran Small Business Certification (VetCert)
Just note that if you previously used the COVID-19 EIDL application portal (RAPID portal), those credentials won’t work for the MySBA Loan Portal.
For New Users:
If you don’t already have an account, you’ll need to register for a new one at the MySBA Loan Portal.
Finding Your SBA Loan Number
Before you can make payments, you’ll need your loan number. Here’s how to find it:
- If you already have a MySBA Loan Portal account, just log in to see your loan number
- If not, check the top left corner of your Note and Loan Authorization and Agreement
- Important: Your loan number is NOT the same as your application number!
If you’re having trouble finding your loan number, here’s who to contact:
- For COVID-19 EIDL: Email [email protected]
- For Disaster loans: Call 800-659-2955 or email [email protected]
- For PPP, 7(a), and 504 loans: Contact the SBA loan servicing center handling your loan
How to Check Your Loan Balance and Due Dates
Wondering when your next payment is due or what your current balance is? It’s simple:
- Log in to the MySBA Loan Portal
- View your loan details, including balance and upcoming payment date
For COVID-19 EIDL borrowers specifically:
- Your first payment was due 30 months from the date on your original Note
- You should receive monthly email reminders
- You must log into the MySBA Loan Portal to view your exact payment due date and amount
How to Make SBA Loan Payments
Now for the part you’ve been waiting for – actually making your payments! Remember, after October 1, 2025, electronic payments will be your only option.
Option 1: Pay Online (Recommended)
The SBA recommends online payments because they process faster. Here’s how:
- Log in to the MySBA Loan Portal
- In the “Loan” section of the home screen, click the “Action” button next to the loan you want to pay
- Select “Payments” from the dropdown, then “Make payment”
- Enter your billing information
- Choose between one-time or recurring payment options
For One-Time Payments:
- You can use a bank account, debit card, or PayPal
- Enter your payment amount
- Select “One-Time Payment” for your payment schedule
- Review everything and click “Confirm Payment”
For Recurring Payments:
- You can use a bank account or debit card (but not PayPal)
- Enter your payment amount
- Select “Recurring Payment”
- Enter the payment start date
- Choose how many installments and how often you want to pay
- Note: If using a debit card, you’re limited to 36 months and can’t set payments beyond your card’s expiration date
- Review and confirm
To manage your recurring payments later, go to “Loan Accounts” in the top navigation and select “Manage Recurring Payments.”
Option 2: Pay by Phone
If online payments aren’t your thing, you can still pay by phone:
- For COVID-19 EIDL loans: Call 833-853-5638 (TTY:711) between 8:00 a.m. and 8:00 p.m. ET, Monday-Friday, or email [email protected]
- For Disaster loans: Call 800-659-2955 or email [email protected]
When calling, make sure you have:
- Your loan number
- Your payment amount
- A debit card or bank account information for ACH payments
The nice thing about phone payments is you can pay either your regular monthly installment or a different (larger) amount if you want.
Paying Off Your Loan in Full
Thinking about saying goodbye to your SBA loan forever? If you want to pay off your COVID-19 EIDL loan completely, you’ll need to:
- Pay all daily accrued interest
- Repay any Uniform Commercial Code (UCC) fees that were paid
To get your exact payoff amount:
- Call COVID-19 EIDL Customer Service at 833-853-5638 (TTY:711) between 8:00 a.m. and 8:00 p.m. ET, Monday-Friday
- Email [email protected]
- Send a message through the MySBA Loan Portal
Need Help Managing Your SBA Loans?
We all need a little help sometimes. The SBA offers free or low-cost counseling through its network of Resource Partners. These organizations can help with:
- Reviewing your business plan
- Finding opportunities to access capital
- Providing info on applicable tax benefits
- Other financial counseling services
I’d recommend contacting your local SBA District Office for help finding a Resource Partner near you.
Troubleshooting: Who to Contact When You Need Help
Having issues with your SBA payments? Here’s who to contact based on your loan type:
- COVID-19 EIDL: Email [email protected] or send a message through the MySBA Loan Portal
- Disaster Loans: Call 800-659-2955 Monday-Friday (8:00 a.m. – 8:00 p.m. ET) or email [email protected]
- MySBA Loan Portal Technical Issues: Email [email protected] (Note: they can’t access your specific loan info)
- PPP, 7(a), 504 and Microloans: Contact your lender directly for account-specific questions. For SBA-purchased loans, contact the SBA loan servicing center listed on your statement
- Any Other Help: Use the SBA contact page
FAQ About SBA Bill Pay
Q: Can I still mail in my SBA loan payment?
A: Not after October 1, 2025. After that date, any mailed checks will be returned to you.
Q: What payment methods does the SBA accept?
A: For online payments, you can use bank accounts (ACH), debit cards, or PayPal (for one-time payments only). For phone payments, you can use debit cards or bank accounts.
Q: Can I set up automatic payments for my SBA loan?
A: Yes! Through the MySBA Loan Portal, you can set up recurring payments using either a bank account or debit card.
Q: What if I miss a payment?
A: It’s important to stay current on your SBA loan payments. If you’re struggling to make payments, contact your loan servicer as soon as possible to discuss your options.
Q: Can I make extra payments toward my principal?
A: Absolutely! When making payments online or by phone, you can specify an amount greater than your monthly installment.
Final Thoughts
Staying on top of your SBA loan payments doesn’t have to be complicated. With the new MySBA Loan Portal, you have more flexibility than ever to manage your payments electronically.
Remember these key points:
- After October 1, 2025, all SBA payments must be electronic
- The MySBA Loan Portal is your central hub for managing payments
- You can make one-time or recurring payments online
- Phone payment options are still available if you prefer talking to a real person
- If you’re having trouble, there are plenty of resources available to help
We’ve been in your shoes and know that juggling loan payments alongside all your other business responsibilities isn’t easy. But with these electronic payment options, at least one part of running your business just got a little simpler!
Look for contracting opportunities
If you wish to look for contract opportunities with the federal government, you need to register your business with SAM.gov (sam.gov), the primary database of vendors doing business with the federal government.
Get assistance for declared disasters
Borrowers applying for SBA disaster loans can use the MySBA Loan Portal to apply and check the status of their application.
Existing borrowers can use the MySBA Loan Portal to make payments and view loan documents on the following loan types:
- All SBA disaster loans, including COVID-19 EIDL and physical loss loans
- Paycheck Protection Program (PPP) loans (payments only available for guaranty-purchased loans)
- 7(a) loans (payments only available for guaranty-purchased SBA-serviced loans)
- 504 loans (only debenture-purchased loans)
For other SBA loans, you can continue to set up and manage online payments at Pay.gov.
