Everything You Need to Know About Paying Your Swansea Sewer Bill in 2025

Have you been scratching your head trying to figure out the best way to pay your sewer bill in Swansea? Trust me, you’re not alone! I’ve been living in Swansea for years now, and even I sometimes forget all the different payment options available to us residents. That’s why I decided to put together this comprehensive guide that’ll walk you through everything you need to know about handling your Swansea sewer bill payments.

Understanding Your Swansea Sewer Bill

Before we dive into payment methods let’s break down what exactly you’re paying for. If you live in Swansea, IL your sewer bill consists of two main parts

1. Bi-monthly Charge for Basic Service – Currently set at $26.82 per billing period
2. Sewer Use Charge – $2.68 per hundred cubic feet of water used

The basic charge is something everyone pays regardless of how much water you use It helps cover the operational costs of the entire sewer system Even if you didn’t use any water during a billing period (maybe you were on vacation?), you’ll still need to pay this basic charge.

The sewer use charge depends on your actual water consumption as reported by Illinois American Water Company, The village assumes that the water you use eventually goes down the drain and into the public sewer system

Here’s a quick example calculation:

• Present reading: 548 units (100 cubic feet each)
• Previous reading: 529 units
• Consumption: 19 units (1,900 cubic feet)
• Sewer use charge: 19 × $2.68 = $50.92
• Basic charge: $26.82
• Total bill: $77.74

Payment Options for Swansea Sewer Bills

Now for the important part – how to actually pay your bill! Swansea offers several convenient options:

1. In-Person Payments

You can pay your bill the old-fashioned way by visiting the Government Center at:

• Address: 1444 Boul Avenue, Swansea, IL
• Hours: Monday through Friday, 8:00am to 4:30pm

There’s also a 24-hour night drop located in the parking lot if you can’t make it during business hours.

2. Online Payments via Payment Services Network (PSN)

This is my personal favorite method since I can pay from the comfort of my couch! The village uses Payment Services Network (PSN) for online payments. You can pay online through:

• E-check
• Credit card
• Debit card

To make an online payment, visit Payment Services Network.

3. Phone Payments

If you prefer to talk to a real person or use an automated system, call PSN at 1-877-885-7968 to make a payment over the phone.

4. Automatic Withdrawal (My Secret Weapon!)

This is honestly the best option if you’re forgetful like me! You can set up automatic withdrawals from your checking account on the due date. To do this:

1. Fill out an Electronic Sewer Payment form
2. Attach a voided check
3. Mail or drop off the forms at the Government Center

I’ve been using this method for two years, and it’s so nice to never worry about late fees again!

Important Fee Information You Should Know

One thing to be aware of – starting December 1, 2016, the Village of Swansea began passing credit card fees on to users. Previously, the village absorbed these costs, which had grown to over $27,000 annually! Now:

• Online check payments: $1.00 flat fee per check
• Credit/debit card payments (online or in-person): 3.00% of the transaction amount, plus $0.50 for transactions less than $100

Remember, the Village doesn’t receive any of these fees – they go to the payment processing company. But this change allowed the Village to free up $27,000 for other budget needs.

Helpful Tips for Managing Your Sewer Bill

Get E-Bills Instead of Paper

If you’re trying to reduce paper clutter (who isn’t these days?), you can opt for email bills instead of paper ones. Just sign into PSN and click the “opt out of paper bill” option. It’s better for the environment and you’ll never lose your bill in a pile of mail again!

Landlord? Bill Your Tenants Directly

For property owners who want tenants billed directly, you must fill out an Owner Liability Form. This can save a lot of hassle with tracking down payments from tenants!

Summer Adjustment – A Hidden Gem!

This is something many residents don’t know about! Swansea offers a summer adjustment around September for residents who water their lawns more during summer months. Keep an eye on the Swansea Report around September for the form. You can submit it to the Sewer Billing Department at 1444 Boul Avenue.

Note: Forms aren’t accepted until September 1st, and the adjustment period has time limitations.

Common Questions About Swansea Sewer Bills

“I just bought/sold a home in Swansea. How does billing work?”

If you buy or sell a home during a billing period, the Basic Charge is pro-rated. You won’t have to pay for time you weren’t actually living there!

“What if I have questions about my bill?”

You can call the Village at (618) 234-0044 with any questions regarding your bill. The staff is super helpful – I’ve called a few times when I thought my bill looked higher than normal.

“Can I dispute my bill if I think there’s an error?”

Yes! If you notice an unusually high reading or believe there’s an error, contact the Sewer Billing Department. They can investigate discrepancies and make corrections if necessary.

A Personal Experience with Swansea’s Billing System

When I first moved to Swansea in 2021, I was a bit confused by the billing system. My first bill seemed higher than expected, and I discovered I had a small leak in one of my toilets that was causing excess water usage. After fixing the leak, I set up automatic payments and haven’t had any issues since.

The village staff was really patient with me as a new resident, explaining how the billing works and helping me understand my options. That’s one thing I’ve come to appreciate about living in Swansea – the municipal services are generally well-organized and user-friendly.

Final Thoughts

Managing your Swansea sewer bill doesn’t have to be complicated. With several payment options available, you can choose what works best for your lifestyle. I personally recommend setting up automatic payments if you can – it’s one less thing to worry about each month.

And don’t forget about that summer adjustment if you’re a lawn enthusiast! It can make a real difference in your bill during those hot summer months when your sprinklers are working overtime.

If you have any questions that I haven’t covered here, don’t hesitate to reach out to the Village of Swansea at (618) 234-0044. They’re there to help!

What payment method do you use for your utility bills? Have you had any experiences with Swansea’s billing system that you’d like to share? Drop a comment below – I’d love to hear from you!

Until next time,
[Your Blog Name] Team

---