The City Services Department Staff can answer your questions concerning your account, bill, payment methods, water conservation, and how to check for water leaks. City Services (water/sewer/refuse) are billed monthly.
Scroll down for information about each service including rates, how to set up an account, and more.
Is your Titusville water bill due soon and you’re wondering about the best way to pay it? You’re not alone! As a resident of Titusville, Pennsylvania, I’ve navigated the various payment options for our city utility bills and I’m here to share everything you need to know to make this process super easy.
Why Understanding Your Payment Options Matters
Let’s face it – nobody enjoys paying bills, but understanding all your options can make the process less painful. The City of Titusville offers several convenient ways to pay your water, sewer, and refuse bill, giving you flexibility based on your preferences
All the Ways You Can Pay Your Titusville Water Bill
The City of Titusville’s Services Department has worked hard to provide multiple payment options for residents, Here are all the ways you can pay your water/sewer/refuse bill
1. Online Payment Options
Pay through the City’s Official Website
- Visit the City of Titusville’s payment portal
- Search for your bill using information from your account
- Add the bill to your cart and proceed to checkout
- You can create an account to save payment history or checkout as a guest
- Note: Convenience fees apply for online payments
Pay through Doxo
- An alternative option is using Doxo’s payment service
- Pay with Visa, MasterCard, Discover credit/debit cards, Apple Pay, or bank account
- Free payments when using a linked bank account (fees may apply for other methods)
2. Auto-Pay Option
If you’re like me and sometimes forget due dates, this is a lifesaver:
- Set up automatic payments directly from your bank account
- Visit the City’s website and click on the Auto Pay signup link
- Never worry about late fees again!
3. In-Person Payment Options
Sometimes I prefer the old-school approach of paying in person:
City Treasurer’s Office
- Location: City Hall, 107 North Franklin Street
- Hours: Monday through Friday, 9am – 4pm
- Make payments directly to city staff
Titusville’s Farmers National Bank
- Location: 127 West Spring Street
- Convenient if you already bank there or are nearby
4. Drop Box Payment
In a hurry or need to pay after hours?
- 24-hour drop box located along the right side of City Hall
- Secure option for check payments
- Make checks payable to “The City of Titusville”
5. Mail-In Payment
The traditional standby method:
- Mail your payment to: 107 North Franklin Street, Titusville, PA 16354-1734
- Remember to allow enough time for mail delivery
- Include your account number on your check
Understanding Your Titusville Water Bill
Your bill from the City of Titusville typically includes:
- Water services
- Sewer services
- Refuse (trash) services
These are combined into one convenient bill, so you don’t have to make separate payments for each utility.
Important Contact Information
If you have questions about your bill or payment options:
- Phone: 814-827-5300
- Fax: 814-827-4359
- Email: [email protected]
- Address: Titusville City Hall, 107 N Franklin Street, Titusville, PA 16354
The customer service team is super helpful, I’ve called them a few times with questions and they’re always patient in explaining things.
Real Estate and Per Capita Taxes
While we’re focusing on water bills, it’s worth mentioning that the City of Titusville also offers online payment options for real estate and per capita taxes:
City Real Estate Taxes
- Mailed at the end of February
- Discount period: March 1 – April 30
- Face value period: May 1 – June 30
- Penalty period: July 1 – December 31
School Real Estate/Per Capita Taxes
- Mailed at the end of July
- Discount period: August 1 – September 30
- Face value period: October 1 – November 30
- Penalty period: December 1 – December 31
The last day to pay these taxes by credit card for 2025 is December 16, 2025, by 3 p.m.
Tips for Managing Your Water Bill Payments
Based on my experience, here are some helpful tips:
- Set calendar reminders for bill due dates to avoid late fees
- Consider auto-pay if you have a stable bank account balance
- Keep your account number handy for quick reference when making payments
- Save receipts from all payment methods (especially important for drop box payments)
- Budget monthly for your utilities to avoid surprises
FAQ About Titusville Water Bill Payments
How often will I receive my water/sewer/refuse bill?
The City of Titusville typically sends utility bills on a monthly basis.
What forms of payment are accepted online?
Online payments through MuniciPay accept major credit cards. Through Doxo, you can pay with Visa, MasterCard, Discover credit/debit cards, Apple Pay, or bank account.
Are there fees for paying online?
Yes, convenience fees apply for online credit card payments. However, if using Doxo with a linked bank account, the payment is free.
What should I do if I’m having trouble paying my bill?
Contact the City Services Department at 814-827-5300 to discuss possible payment arrangements.
Can I view my payment history online?
Yes, if you create an account through the MuniciPay system or Doxo, you can access your payment history.
Why I Prefer Online Payments
Personally, I’ve switched to paying my Titusville water bill online through the city’s payment portal. While there is a small convenience fee, the time I save not having to drive to City Hall or the bank makes it totally worth it. Plus, I get immediate confirmation of payment which gives me peace of mind.
The auto-pay option is also great for those months when life gets hectic. I tried it for a while, but I’m the kind of person who likes to review my bill before payment, so I’ve gone back to manual online payments.
What If You’re a New Resident?
If you’ve just moved to Titusville, welcome! You’ll need to set up your utility services account:
- Visit City Hall in person
- Bring identification and proof of residence (like a lease agreement)
- Complete the necessary paperwork to establish service
- Ask about the billing cycle and payment options while you’re there
Making the Most of Digital Payment Features
The online payment systems offer several helpful features:
- Payment reminders – Set up email alerts for due dates
- Paperless billing options to reduce clutter
- Payment confirmation emails for your records
- 24/7 access to your account information
- Mobile-friendly interfaces for paying on the go
Final Thoughts
Paying your Titusville PA water bill doesn’t have to be complicated or time-consuming. With so many payment options available, you can choose the method that works best for your lifestyle and preferences.
Remember, staying on top of your utility payments helps keep our city services running smoothly for everyone. And isn’t that what community is all about?
Useful Links
- City of Titusville Official Website – Pay My Bill
- Doxo Payment Service for Titusville
- MuniciPay Direct Payment Portal
Have you found another convenient way to pay your Titusville water bill? Share your tips with neighbors and friends to make everyone’s life a little easier!
Helpful Links
Current Contractor: Tri County Industries
Refuse/Recycling misses or questions: 814-827-5300 ext. 315
You must use the carts provided to you by Tri County and is limited to that amount of trash that will fit inside the container.
Commingled recycling allows for mixed recyclables to be disposed of in one bin. Recyclable materials including glass, plastics, metals, aluminum cans, and most food containers make up commingled recycling. Recycling is every other week according to this schedule.
There will be no pickup on New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day. Pickup will occur the day after the holiday.
Setting Up a New Account
Please bring or include photo proof of identification with your application.
When you apply for service and have not held service in your name, you will be charged a security deposit ($100.00) as well as a non-refundable New Account set up fee ($25.00). The set-up fee is to cover the costs entailed in setting up your new service and is billed on your first months bill.
If the water service is off, you will also be charged a $25.00 water service turn on fee. This charge will show up on your first bill.
If you move within a year and continue to be a City Service customer, your deposit will carry over to your new address. Your final bill must be paid in full before you can have City Services at another location.
If you move within a year and are no longer a customer the Security Deposit will be applied to the balance due and a refund will be issued for any credit balance left on the account.
There is a $25.00 Moving Fee that will be assessed each and every time you move. If you are moving within the City’s limits, please submit a check for $25.00. This fee will be added to the first bill at your new address.
