Hey there, North Andover neighbors! Have you been putting off paying those town bills because you dread making a trip to Town Hall? Well, I’ve got some good news for ya – North Andover has made it super easy to pay your bills online! As a longtime resident, I’ve discovered all the ins and outs of the town’s payment system, and I’m excited to share everything you need to know about the Town of North Andover bill pay options.
What Bills Can You Pay Online in North Andover?
The Town of North Andover offers convenient online payment options for several types of bills, including:
- Real Estate taxes (current and previous year)
- Personal Property taxes (current and previous year)
- Motor Vehicle Excise taxes
- Water/Sewer bills
This comprehensive system lets you handle pretty much all your town-related expenses without ever leaving your home!
Important Due Dates for North Andover Bill Payments
Before we dive into the payment methods, let’s talk about when your taxes are due. The Town of North Andover operates on a quarterly payment schedule for property taxes
| Quarter | Mailed By | Due Date | Payment is For |
|---|---|---|---|
| 1st | June 30 | Aug 1 | July, Aug, Sept |
| 2nd | Sept 30 | Nov 1 | Oct, Nov, Dec |
| 3rd | Jan 1 | Feb 3 | Jan, Feb, March |
| 4th | April 1 | May 1 | April, May, June |
IMPORTANT NOTE: As of October 2025, Fiscal Year 2026 second quarter taxes are due on November 3, 2025. This is slightly different from the normal schedule because November 1 falls on a weekend this year.
Online Payment Options for North Andover Residents
The Town of North Andover gives you several ways to pay your bills online, Here are the most popular methods
1. Electronic Check (ACH)
This is probably the most cost-effective way to pay online.
What you’ll need
- A personal check
- Your bank account number
- Your bank’s routing number
Fee: There’s a small $0.50 cart processing fee for all electronic check payments, which is way cheaper than most other payment methods.
How to do it: You’ll be shown exactly where to find your account and routing numbers on your check during the payment process.
2. Credit/Debit Card
If you prefer using plastic, North Andover accepts:
- Visa
- MasterCard
- American Express
- Discover
Important Exception: Visa is NOT accepted for water/sewer bill payments!
Fee: There’s a convenience/service fee for credit card payments. The exact fee will be shown during checkout and added to your total payment amount.
3. PayPal/Venmo
For those who prefer digital wallets:
Fee: Similar to credit cards, there’s a convenience/service fee charged by PayPal/Venmo. This fee will be clearly displayed during the payment process.
How to Access North Andover’s Online Payment System
-
Visit the official North Andover online payment center at: https://unipaygold.unibank.com/CustomerInfo.aspx
-
Choose the type of transaction you want to make:
- Motor Vehicle Excise
- Personal Property
- Personal Property – Previous Year
- Real Estate
- Real Estate – Previous Year
- Water/Sewer
-
Follow the prompts to enter your account information and complete your payment
-
Keep your confirmation number for your records!
Alternatively, you can also access the payment portal through the town’s official website at northandoverma.gov/pay.
Important Things to Know About North Andover Bill Payment
Payment Deadlines and Late Fees
The Town of North Andover is very clear about their payment policies:
- Bills are considered paid when payment is received by the Treasurer/Collector’s Office
- Postmark dates on envelopes are not accepted as the date of payment
- Payments are processed and posted on the day they are received
- Late payments will incur and/or accrue interest/penalties
- The demand fee for late payment of taxes is $30
Online Banking Payments
If you use your bank’s bill pay service instead of the town’s system:
- These payments come to the town as paper checks
- Include correct identifying information (address, current fiscal year bill number, parcel ID, etc.)
- Allow enough time for your bank’s check to reach the town by the due date
Holiday Schedule and Delays
It’s worth noting that town services, including trash and recycling, may be affected by holidays. For example, as of October 13, 2025, there is a trash/recycle holiday, and pickup will be delayed by one day for the remainder of the week.
Alternative Payment Methods
If online payment isn’t your thing, North Andover still offers several traditional payment methods:
Drop Box
There’s a convenient drop box located in front of Town Hall where you can leave payments when offices are closed.
In-Person
You can pay your bills in person at:
Town of North AndoverTreasurer/Collector's Office120 Main StreetNorth Andover, MA 01845You can mail your payments to the same address above.
Need Assistance with North Andover Bill Pay?
If you run into any problems with online payments, help is available:
Phone: 1-877-227-1157
Hours: Monday – Friday: 8:30am to 6:00pm, Saturday: 8:30am to 1:00pm
Email: [email protected]
For specific questions about your taxes or bills, contact the Treasurer/Collector’s Office:
Phone: 978-688-9550
Fax: 978-688-9524
Contact Person: Kimberly Mackie, Treasurer/Collector
Important Warnings and Notices
Beware of Unofficial Payment Sites
The Town of North Andover has issued an alert that DOXO.com is NOT affiliated with the Town of North Andover. Always make sure you’re using the official payment channels mentioned above.
Motor Vehicle Excise Tax Information
If you no longer own a vehicle for which you received an excise tax bill, the Registry of Motor Vehicles does NOT automatically notify the Treasurer/Collector’s Office. You’ll need to contact the Assessor’s Office for assistance with the abatement process.
Municipal Lien Certificate Fees
For those who need Municipal Lien Certificates, effective July 1, 2018, the fees are:
- Residential: $50
- Commercial/Industrial: $100
Additional Resources for North Andover Residents
The Town of North Andover offers several helpful resources for taxpayers:
- Elderly and Disabled Taxation Fund Application
- Donation Form for Elderly and Disabled Tax Fund / Municipal Veterans Assistance Fund
- Municipal Lien Certificate Request
- Information Request Form
- Motor Vehicle Excise Information from the Secretary of the Commonwealth of Massachusetts
If you need previous years’ tax history, you can fill out the Information Request Form through the Treasurer/Collector’s Office.
Why Pay Online?
I’ve been paying my North Andover bills online for years now, and honestly, I can’t imagine going back to the old way. Here are some advantages of using the online payment system:
- Convenience – Pay anytime, day or night, from the comfort of your home
- Time-saving – No need to drive to Town Hall, find parking, and wait in line
- Record-keeping – Digital receipts make tax time easier
- Never miss a deadline – Set reminders and pay immediately
- Peace of mind – Confirmation numbers provide proof of payment
Final Thoughts on North Andover Bill Pay
The Town of North Andover has made significant efforts to modernize their payment systems and make it easier for residents to pay their bills on time. Whether you prefer paying by electronic check, credit card, or PayPal/Venmo, there’s an option that works for your lifestyle.
Just remember these key takeaways:
- Pay on time to avoid the $30 late fee and additional interest
- Choose electronic check for the lowest processing fee
- Make sure you have sufficient processing time if using your bank’s bill pay service
- Keep your confirmation number after making an online payment
We’re lucky to live in a town that makes these services accessible to everyone. And if online payments aren’t your thing, you’ve still got the drop box, mail, and in-person options available to you.
And hey, if you found this guide helpful, please share it with your North Andover neighbors who might be struggling with bill payments or unaware of the online options available to them.
Until next time, happy bill paying, North Andover!
Disclaimer: While we strive to provide the most accurate and up-to-date information, please verify all dates and fees with the Town of North Andover Treasurer/Collector’s Office, as these details may change over time.
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