Paying your Utilities Board of Tuskegee (UBT) bill shouldn’t be complicated As a Tuskegee resident myself, I’ve explored all the payment options available and wanted to share this straightforward guide to help fellow community members manage their utility payments effortlessly
How to Pay Your UBT Bill
UBT offers multiple convenient ways to pay your electric, water, and sewer bills:
Online Payment Portal
The quickest way to pay is through the official Municipal Online Services portal
- Visit https://www.municipalonlinepayments.com/tuskegeeutilbd/login
- Login to your account (or register if you’re a first-time user)
- Follow the prompts to make your payment
I personally prefer this method because it’s available 24/7 and saves me the trip downtown!
In-Person Payments
If you prefer face-to-face service, you can visit the UBT office:
- Address: 204 W Lee Street, Tuskegee, Alabama 36083
- Hours:
- Monday-Thursday: 8:00 AM to 5:00 PM
- Friday: 8:00 AM to 4:30 PM
Mail Payments
You can also mail your payment to
- P.O Box 831050, Tuskegee, Alabama 36083
Important Rate Changes to Know About
Before you pay your next bill, be aware that UBT has implemented rate increases effective November 1st, 2025 (first time since 2012!). These changes will affect all residential customers:
Residential Customers New Rates:
- Electric Service: Base charge increased from $15 to $18 per month
- Water Service: Base charge increased from $18.81 to $21.81 per month
- Sewer Service: Base charge increased from $33.72 to $36.72 per month
For commercial/industrial customers, changes will take effect January 1, 2026, with the power cost adjustment aligning with Energy Southeast’s base Energy Cost Adjustment of $0.031560/kWh.
Need Help With Your Bill?
If you’re having trouble with payments or have questions, UBT offers bill pay assistance. Contact their customer service at:
- Phone: 334-720-0700 or 334-720-0735
- Email: [email protected], [email protected], or [email protected]
Beyond Bill Payment: Other UBT Services
While we’re focused on bill payment, UBT offers several other online services worth knowing:
- Report Outages: Call 334-720-0731
- Start New Service: Available through their website
- Stop/Transfer Service: Forms available online
- MyUsage: Monitor your utility usage
Tips to Manage Your UBT Bills
We all want lower utility bills, right? Here are some quick tips:
- Track your usage through the MyUsage portal to understand consumption patterns
- Set up automatic payments to avoid late fees
- Check for water leaks regularly – UBT has water leak prevention resources
- Implement energy-saving practices to reduce electric bills
Final Thoughts
Staying on top of your UBT bills doesn’t have to be stressful. With multiple payment options and helpful resources, managing your Tuskegee utilities can be simple.
Don’t forget that the customer service team is available Monday through Friday to assist with any questions or concerns about your bill or services. I’ve found them to be really helpful whenever I’ve had billing questions!
Remember, keeping up with your utility payments ensures you continue receiving the essential services that keep our community running smoothly. The recent rate adjustments, while an increase, help ensure UBT can continue delivering safe, reliable, and affordable utilities to Tuskegee and Macon County.
Have you tried the online payment system yet? It’s honestly made keeping up with my monthly bills so much easier!
How Can We Help?
- Monday – Thursday7:00 a.m. – 5:00 p.m.
- Friday 8:00 a.m. – 4:30 p.m.
- 334-720-0731 334-720-0735
- Friday 8:00 a.m. – 4:30 p.m.
After Hours and Power Outages
“Ball N Parlay” Tuskegee University Marching Band
FAQ
Where can I pay my KUB bill?
What is bill pay service payment?
Bill Pay is an online service that banks and credit unions offer so you can make scheduled electronic payments directly from your account.
