If you have a UnityPoint Health bill youd like to pay online, our quick and convenient online payment system is available whenever you need it.
Let’s face it – nobody loves paying bills. But Unity has made the process so much easier with their online payment options! As someone who’s navigated the Unity billing system many times I wanted to create this guide to help others breeze through the payment process without the headaches I initially faced.
Understanding Your Unity Bill Pay Options
Depending on which Unity healthcare provider you use, you’ll have different payment portals available. This can get confusing fast! I remember my first time trying to pay a Unity bill online – I ended up on the wrong payment site and wasted 20 minutes. Let’s make sure that doesn’t happen to you.
Unity Healthcare Bill Pay
Unity Healthcare offers a convenient online bill pay service through their dedicated portal. They’ve recently improved their payment service to make it more user-friendly.
To pay your Unity Healthcare bill:
- Visit the Unity Healthcare website
- Click on the “Pay My Unity Healthcare Bill” button
- Follow the prompts to complete your payment
This option is specifically for Unity Healthcare providers so make sure you’re selecting the right payment option for your specific bill.
Specialized Unity Healthcare Services
If you received services from specialized departments within Unity Healthcare you might need to use their dedicated payment portals
- Lafayette Vein and Vascular – Use the “Pay My Vein & Vascular Bill” button
- Woman’s Healthcare Associates – Use the “Pay My Woman’s Healthcare Bill” button
I once accidentally paid my Woman’s Healthcare bill through the main Unity portal and it took weeks to sort out! Trust me, using the correct payment button makes all the difference.
UnityPoint Health Bill Pay
UnityPoint Health has its own separate online payment system. Their quick and convenient system allows you to pay whenever it’s convenient for you.
To pay your UnityPoint Health bill:
- Visit the UnityPoint Health billing page
- Select “Pay Bill Online”
- Have your billing statement ready with your account information
Home Medical Equipment or Laboratory Bills
If you have bills for home medical equipment or laboratory services through UnityPoint Health, there are separate payment options:
- For Home Medical Equipment bills, use the “Pay Your Home Medical Equipment Bill” button
- For Meriter Laboratories bills, use the “Pay Your Meriter Laboratories bill” button
Understanding Your Unity Bill
Before you pay your bill, it’s important to understand what you’re looking at. Here’s what those confusing terms on your bill actually mean:
Key Components of Your Bill
- Billing Address (Guarantor): This is the person responsible for receiving and handling the bill – often you or a family member
- Patient Account Number: Super important! You’ll need this when making payments or asking questions
- Current Amount Due: The total amount you owe for services
- Facility Name: Where you received the service
- Services Provided: Description of what medical services you received
- Adjustments/Payments: Any payments or insurance adjustments already applied
- New Charges: Any new costs added since your last statement
- Visit Balance: The current balance for each specific visit or service
- Balance Forward: Previous unpaid balances from earlier statements
I remember panicking when I got my first Unity bill because I didn’t understand all the charges! Once I understood these terms, it was much easier to review my bill for accuracy.
Payment Methods and Options
Unity provides several different ways to pay your bill. I personally prefer online payments for the convenience, but you can choose what works best for you.
Online Bill Pay
This is definitely the easiest option! You can pay 24/7 from anywhere with internet access. Just visit the appropriate payment portal for your specific Unity provider, enter your account information, and complete the payment securely.
Phone Payments
If you prefer to talk to a real person or have questions about your bill, phone payments are a great option:
Unity Healthcare:
- Call 765.446.5385
- Available Monday-Thursday 8:00 am to 5:00 pm ET; Friday 8:00 am to 12:00 pm
UnityPoint Health:
- Call 1-844-849-1260
- Available Monday-Thursday 8:00 am to 7:00 pm CT; Friday 8:00 am to 6:00 pm CT
Mail Payments
You can also mail payments to the address listed on your billing statement. Just make sure to:
- Include your account number on your check
- Allow sufficient time for mail delivery and processing
- Keep a record of your payment
Tips for Hassle-Free Bill Paying
After years of paying Unity bills, I’ve picked up some useful tips that might help you:
- Set calendar reminders – I set a reminder 5 days before my bill is due to avoid late payments
- Keep all statements – I’ve needed to reference old statements several times for insurance claims
- Check for errors – I once found a duplicate charge on my bill that was easily fixed once I pointed it out
- Ask questions – The billing staff is actually quite helpful if you’re confused about charges
- Consider auto-pay – This has saved me so much time and prevented late payments
Financial Assistance Options
If you’re struggling to pay your Unity bill, don’t ignore it! Both Unity Healthcare and UnityPoint Health offer financial assistance programs for qualifying patients.
Unity understands that healthcare costs can be burdensome. Contact their billing department to discuss:
- Payment plans
- Financial assistance programs
- Hardship applications
- Sliding scale fee options
The worst thing you can do is ignore your medical bills – they’ll only get more complicated. I’ve found the billing staff to be understanding when I explained my financial situation during a tough time.
Common Unity Bill Pay Problems (And How to Solve Them)
“I can’t find my account number!”
Look at the top portion of your billing statement. If you still can’t find it, call the billing department for assistance.
“My payment didn’t go through!”
Take a screenshot of any error messages and contact customer service. Sometimes there are temporary system issues that they can help resolve.
“I think there’s an error on my bill!”
Call the billing department ASAP. In my experience, they’re usually willing to investigate potential errors, but it’s easier if you catch them early.
“I made a payment but it’s not showing up on my account!”
Payments can take 2-3 business days to post. If it’s been longer, contact customer service with your payment confirmation number.
Unity Bill Pay on Mobile Devices
Both Unity Healthcare and UnityPoint Health have mobile-friendly websites, making it easy to pay on your smartphone or tablet. I frequently pay my bills while waiting in line at the grocery store!
Tips for mobile bill pay:
- Bookmark the payment page for quick access
- Save your account number somewhere secure
- Use a secure network (not public WiFi) when entering payment information
- Consider using your phone’s password manager for security
Staying on Top of Your Unity Bills
To avoid surprises and late fees, I recommend:
- Sign up for email notifications if available
- Check your patient portal regularly for new statements
- Keep your contact information updated so you receive all communications
- Review EOBs from your insurance to understand what they’ve covered
Final Thoughts on Unity Bill Pay
Paying your Unity bills online is definitely the way to go for convenience and speed. Whether you’re dealing with Unity Healthcare or UnityPoint Health, their online payment systems make it much easier to keep track of your healthcare expenses.
Have you used Unity’s online bill pay system? What was your experience like? I’d love to hear your thoughts and any additional tips you might have!
Helpful Resources
- Unity Healthcare Billing: 765.446.5385
- UnityPoint Health Billing: 1-844-849-1260
- Unity Healthcare Admin Building: 1345 Unity Place, Suite 345, Lafayette, IN 47905
Remember, staying proactive about your medical bills helps avoid collections and keeps your healthcare experience positive. Happy bill paying!

Contact Our Billing Department
For questions about your hospital or clinic bill, please call 1-844-849-1260.
Hours (Central Time)
Monday – Thursday: 8 a.m. – 7 p.m. Friday: 8 a.m. – 6 p.m.
How to Pay Utility Bills with Ucard UnitedHealthCare
FAQ
How do I Pay my Unity Health Bill?
Join the Unity Health team. © Unity Health Network. All Rights Reserved Please fill in the amount of your bill and your patient account number and hit the “Pay Your Bill” button to launch our secure gateway. Amount of Bill: First Name: Last Name: Patient Account Number: Our Privacy Policy
How are payments processed at Unity Care NW?
Payments at Unity Care NW are processed directly by Authorize.net using Secure Socket Layer (SSL) technology. Credit card numbers are protected with a high level of encryption when transmitted over the Internet, and Unity Care NW does not store your card details in any way.
Does unity health care offer free delivery?
Unity Health Care has three convenient pharmacy locations for your seamless prescription needs. Free delivery is offered for prescriptions filled at one of these locations! We are now offering telehealth video and phone appointments.
How do I pay my hospital or clinic Bill?
Payments may be made via: To pay your bill online by credit card, visit Pay My Bill. For questions about your hospital or clinic bill, please call 1-844-849-1260. Hours (Central Time): Monday – Thursday 8 a.m. to 7 p.m., Friday 8 a.m. to 6 p.m.