Toll-free: 800-432-0680 | Pay-by-phone: 855-922-3147 Office Hours: Monday – Thursday, 7 a.m. – 5:30 p.m.
A consumer-owned electric utility providing reliable electric service to more than 22,400 consumers in south-central Pennsylvania
Valley Rural Electric Cooperative, Inc. is a consumer-owned utility providing reliable electric service to more than 22,400 consumers in south-central Pennsylvania. As a cooperative, Valley REC is owned by the people it serves. Being a not-for-profit business, the cooperatives goal is to offer its members dependable electric service at the lowest possible cost. For more details about Valley REC, visit our About Us page.
Hello there, fellow Valley REC members! If you’re reading this, chances are you’re looking for easier ways to manage your electric bill payments. Well, you’ve come to the right place! As someone who’s been dealing with utility bills for years, I wanted to share everything I know about Valley Rural Electric Cooperative’s bill pay options, particularly their awesome SmartHub system.
What is Valley Rural Electric Cooperative?
Before diving into bill payment options, let’s talk briefly about Valley Rural Electric Cooperative (Valley REC). They’re a member-owned cooperative serving communities with reliable electric service. Their office hours are Monday through Thursday, 7 a.m. to 5:30 p.m., and they can be reached toll-free at 800-432-0680.
How Can You Pay Your Valley REC Electric Bill?
Valley REC offers several convenient payment methods, but their standout option is definitely SmartHub. Let’s explore all your options
SmartHub: The All-in-One Solution
SmartHub is Valley REC’s electronic account presentment and payment software created by National Information Solutions Cooperative (NISC). It’s basically your one-stop shop for everything related to your electric account.
What makes SmartHub so great?
- Accessible anywhere – Use it through a web browser or mobile device
- User-friendly interface – Easy to navigate and understand
- Flexible payment options – Make one-time payments or set up recurring automatic payments
- Custom notifications – Get alerts about bills, payments, and more
- Account monitoring – View previous bills and payment history
- Energy usage insights – Check your energy consumption patterns
- Service issue reporting – Report outages directly through the app
Three Ways to Access SmartHub
Depending on your preference, you can access SmartHub in three different ways:
- SmartHub for the Web – Access through your web browser at valleyrec.smarthub.coop
- SmartHub for iOS – Download the app for your iPhone or iPad
- SmartHub for Android – Download the app from Google Play Store
Setting Up Your SmartHub Account
Getting started with SmartHub is super easy! If you’ve previously used Valley REC’s E-Bill system, you can simply use your existing login credentials. For new users, you’ll need to create an account by registering.
Step-by-Step Registration Process:
- Visit valleyrec.smarthub.coop or download the app
- Click on “New User” or “Register”
- Fill in your account information
- Create a username and password
- Set up security questions
- Verify your email address
- Start using SmartHub!
Beyond Basic Bill Pay: Exploring SmartHub Features
SmartHub isn’t just for paying bills – it’s packed with features that help you manage your energy use and account
Bill Management
Once logged in you can
- View your current and past bills
- See payment history
- Download PDF copies of statements
- Set up paperless billing
Payment Options
SmartHub gives you flexibility with:
- One-time payments using credit/debit cards or bank accounts
- Automatic recurring payments
- Scheduled future payments
- Payment confirmation receipts
Energy Usage Monitoring
One of my favorite features is the ability to track my energy consumption:
- Daily, monthly, and yearly usage graphs
- Usage comparisons to weather patterns
- Historical data to spot trends
I was shocked when I saw my winter electricity usage last year! This feature helped me identify where I could save some serious money.
Notification Preferences
You can customize how Valley REC communicates with you:
- Bill availability alerts
- Payment reminders
- Payment confirmation notices
- Service interruption updates
- Choose between email or text messages
Reporting Issues
No need to make phone calls when you can:
- Report power outages
- Submit service requests
- Track the status of existing requests
Other Ways to Pay Your Valley REC Bill
While SmartHub is super convenient, Valley REC offers other payment options too:
- Pay-by-phone: Call 855-922-3147
- In-person: Visit their office at 10700 Fairgrounds Road, Huntingdon, PA
- Mail: Send payment to PO Box 477, Huntingdon, PA 16652-0477
Tips for Managing Your Electric Bill
Now that we’ve covered how to pay your Valley REC bill, here are some tips to help manage your electricity costs:
Monitor Your Usage
SmartHub makes it easy to see your daily consumption patterns. By regularly checking this data, you can:
- Identify unusual spikes in usage
- See how weather impacts your bill
- Understand your household’s energy habits
Take Advantage of Valley REC Programs
Valley REC offers several programs that can help reduce your energy costs:
- Home Energy Audits
- LED Light Bulbs
- Water Heater Rebates
- Demand Response programs
Energy-Saving Habits
Some simple changes can make a big difference:
- Turn off lights when not in use
- Unplug electronics that aren’t being used
- Use programmable thermostats
- Replace air filters regularly
- Use energy-efficient appliances
FAQs About Valley REC Bill Pay
Is SmartHub secure for making payments?
Yes! SmartHub uses industry-standard encryption and security measures to protect your personal and financial information.
What if I forget my SmartHub password?
No worries! Just click on the “Forgot Password” link on the login page, and you’ll receive instructions to reset it.
Can multiple people in my household access our SmartHub account?
Unfortunately, SmartHub accounts are limited to one login per member account. However, you can share your login information with trusted household members if needed.
Is there a fee for using SmartHub?
Nope! SmartHub is a free service provided by Valley REC to its members.
What payment methods are accepted through SmartHub?
SmartHub accepts credit/debit cards (Visa, MasterCard, Discover) and electronic checks from your checking or savings account.
Can I view my bill before making a payment?
Absolutely! You can view your current and past bills before deciding to make a payment.
My Personal Experience with Valley REC SmartHub
When I first moved to the area, I was used to paying my bills the old-fashioned way – writing checks and mailing them. But after a couple of late payments (oops, my bad!), I decided to give SmartHub a try.
The thing I love most is the automatic payment feature. I set it up once, and now I never worry about missing a payment deadline. Plus, being able to see my daily usage has made me more conscious about my energy habits. I noticed our usage spiked every evening when we were running multiple appliances at once, so we’ve started spacing things out more.
The mobile app is super handy too – last winter during that big storm, I reported our outage right from my phone while sitting in the dark with my flashlight! Valley REC responded quickly, and I could track the restoration progress.
Conclusion
Managing your Valley Rural Electric bill doesn’t have to be complicated or time-consuming. With options like SmartHub, you can take control of your account, monitor your usage, and make payments on your terms.
Whether you’re tech-savvy or prefer traditional methods, Valley REC provides multiple ways to pay your bill and stay connected. SmartHub just happens to be the most convenient and feature-rich option.
So why not give it a try? Visit valleyrec.smarthub.coop or download the app today to start enjoying the benefits of simple, streamlined electric bill management.
Remember, if you have questions or need assistance with any aspect of your Valley REC service, their friendly team is available Monday through Thursday from 7 a.m. to 5:30 p.m. at 800-432-0680.
Have you tried using SmartHub for your Valley REC payments? What’s been your experience? I’d love to hear your thoughts in the comments below!
Answers to some basic questions about your electric cooperative
Valley Rural Electric is a not-for-profit business owned by the members it serves. The cooperative provides reliable electric service at the lowest possible cost. Any revenue left over after expenses are paid is allocated to members as capital credits. Our board of directors is elected by and from the membership. To learn more about electric cooperatives, visit The Cooperative Difference page.
Valley’s service territory includes parts of Bedford, Blair, Centre, Franklin, Fulton, Huntingdon, Juniata and Mifflin counties. We provide reliable electric service to over 22,000 homes, farms, and businesses. To see a map of our service territory and the municipalities we serve, visit the Service Territory page.
Generally there is a $25 account processing fee and a $200 deposit, but these costs can vary. Our office services department can tell you how the process will work for you. You can also begin the new service process online by clicking the Start New Service button at the top of our website.
To help you manage your electric bill, we offer automated payment options and levelized billing. Contact our billing department to discus these options. You can also control you energy bills by making your home more energy efficient. For more information on energy efficiency, visit the Save Energy page and the pages under that menu tab or contact our member services department.
Valley members can make payments in person, by mail, by phone, or online. There are no fees for payments made by credit card or debit card. To learn more about payment options, including viewing your account information online, visit the Payment Options page.
