The SmartHub app can be accessed online or downloaded to your mobile phone or device. In SmartHub several payment options are available: Choose a one-time payment with a credit/debit card or with eCheck, plus you can store information for future and/or recurring automatic payments to make paying even easier.
New users can sign up for secure personal account access. Returning users can log in with your email address and confidential password.
Easy Pay is another option to make payments from your checking account with automatic bill payment through your bank. When you sign up for Easy Pay, payments are drafted from your bank account on the due date printed on your bill for the total amount shown. Your regular bank statement will reflect the transaction.
To sign up for Easy Pay, apply online below, or download the Easy Pay Application (PDF), complete and return with your bill payment or drop it at our Member Service Office at 928 Hancock Road, Bullhead City. Get directions to our office.
Members will continue to receive monthly statements through the mail even when paying by E-Bill. eCheck is a payment option that is deducted from your checking account electronically through our E-Bill system instead of using a debit or credit card. Simply choose the option to pay by “checking account.” Payment is automatically deducted from your checking account for the designated amount on the day you process payment. If you would like to pay from your checking account on an ongoing basis, Mohave Easy Pay may be a good option for you.
If you still want to participate in “From the Heart with River Fund”, simply sign up for “Round Up” by rounding to the next dollar and have it added to your bill payment automatically!
Are you tired of driving to the county office to pay your property taxes? Forget about standing in long lines or worrying about mailing checks that might get lost! As a Mohave County resident, I’ve discovered all the convenient ways to pay my bills online, and I’m excited to share them with you.
What is Mohave County Bill Pay?
Mohave County offers various online payment options for different types of bills. Whether you need to pay property taxes, environmental health fees, or traffic fines, there’s a digital solution available. The county has made it super easy to handle these payments from the comfort of your home.
I remember when I had to drive 30 minutes just to pay my property tax! Now I can do it while sipping coffee in my pajamas What a time to be alive!
Different Ways to Pay Your Mohave County Bills
Mohave County provides several methods for paying your bills
1. Property Tax Payments
The most common bill people need to pay is property taxes. You have multiple options:
-
Paydici Platform: Visit https://www.paydici.com/mohave-county-treasurer-az/search/landing to search and pay your property taxes.
-
Eagle Web Portal: Access https://eagletw.mohavecounty.us/treasurer/web/login.jsp to log in and manage your property tax payments.
-
By Phone: Call (855) 814-6452 to make payments over the phone.
2. Other County Bill Payments
Besides property taxes, you can pay:
- Environmental Health fees
- Water Operations bills
- Improvement District fees
- Traffic fines
- ROW permits
- Special Event permits
- Abandonment fees
- Franchise/License payments
Step-by-Step Guide to Paying Property Taxes Online
Property taxes are probably the biggest county bill most of us face. Here’s my detailed walkthrough for paying them online:
Method 1: Using Paydici Platform
- Go to https://www.paydici.com/mohave-county-treasurer-az/search/landing
- Select “Property Taxes” under “Search for”
- Enter your property information
- Review your bill
- Complete payment with credit card, debit card, or e-check
Method 2: Using Eagle Web Portal
- Visit https://eagletw.mohavecounty.us/treasurer/web/login.jsp
- You can login as a registered user or use the public user option
- Click “Pay Taxes Online”
- Search for your property
- Select the bills you want to pay
- Complete the payment process
Pro tip: Make sure JavaScript and cookies are enabled in your browser! I spent 20 minutes wondering why the site wasn’t working only to realize my browser was blocking cookies. Facepalm moment!
Payment Options and Fees
When paying online, you should know about these payment methods:
- Credit Cards: Visa, MasterCard, Discover, American Express
- Debit Cards: Most major banks supported
- E-Checks: Direct from your checking account
Be aware that some convenience fees may apply depending on which payment method you choose. These fees typically range from a flat fee for e-checks to a percentage for credit card payments.
What Bills Can I Pay Through Mohave County Bill Pay?
Here’s a complete list of bills you can pay online through Mohave County:
| Bill Type | Payment System | Contact |
|---|---|---|
| Property Taxes | Paydici or Eagle Web | 928-753-0737 |
| Environmental Health | Make A Payment Portal | County Website |
| Annual Permits | Make A Payment Portal | County Website |
| Inspection Fees | Make A Payment Portal | County Website |
| Property Abatement Liens | Make A Payment Portal | County Website |
| Water Operations | Make A Payment Portal | County Website |
| Improvement Districts | Make A Payment Portal | (855) 814-6452 |
| Traffic Fines | Limited Courts e-Payments | County Website |
| Public Works Permits | Make A Payment Portal | County Website |
Advantages of Using Mohave County Online Bill Pay
Why should you bother with online payments? Here are some awesome benefits:
- Convenience: Pay 24/7 from anywhere
- Time-saving: No driving to county offices
- Receipt confirmation: Instant email confirmations
- Payment history: Track all your payments in one place
- Auto-reminders: Some systems can remind you when payments are due
- Environmentally friendly: Reduces paper waste
Common Problems and Solutions
Even with the convenience of online payments, you might encounter some issues:
Problem 1: Website Not Loading
Solution: Ensure JavaScript is enabled in your browser. The Eagle Web portal specifically requires JavaScript to function properly.
Problem 2: Payment Not Processing
Solution: Make sure cookies are enabled. Both payment systems use cookies to track your session.
Problem 3: Forgot Password
Solution: On the Eagle Web portal, there’s a “Forgot Your Password?” link that can help you reset your credentials.
Problem 4: Need to Speak with Someone
Solution: Call the Treasurer’s Office at 928-753-0737 during office hours (8am – 5pm).
In-Person Payment Options
If you still prefer paying in person (sometimes I do too!), Mohave County offers several drop box locations:
- Kingman: 700 W. Beale Street, Kingman, Arizona 86401
- Bullhead City: 1130 Hancock Road, Bullhead City, AZ 86442
- Lake Havasu City: 2001 College Drive, Suite 93, Lake Havasu City, AZ 86403
Office hours are Monday through Friday, 8am – 5pm.
Payment Deadlines and Penalties
Its super important to pay your property taxes on time to avoid penalties. In Mohave County, property taxes are typically due:
- First half: November 1
- Second half: May 1
If you miss these deadlines, penalties and interest will accrue. Don’t be like me last year when I forgot and had to pay an extra $87 in penalties! That was money that could’ve been spent on tacos!
Security of Online Payments
Many people worry about online payment security. Mohave County uses encryption technology to protect your information. Both the Paydici platform and Eagle Web portal utilize secure connections (https) to ensure your data remains private.
Still, here are some security tips:
- Always look for the padlock icon in your browser
- Never share your login credentials
- Use a strong, unique password
- Consider using a credit card instead of debit for additional fraud protection
Frequently Asked Questions
Can I set up automatic payments for my property taxes?
You may be able to set up recurring payments through your bank’s bill pay system, but the county systems don’t currently offer automatic withdrawals.
What if I don’t know my parcel number?
You can search by property address or owner name on both payment portals.
Can I pay for multiple properties at once?
Yes! Both systems allow you to add multiple properties to your cart before checkout.
Are there any discounts for paying early or in full?
Mohave County doesn’t currently offer discounts for early or full payments, but paying on time helps you avoid penalties.
Can I split my payment into installments?
Property taxes are already divided into two installments (due November 1 and May 1), but you can’t further divide these payments.
Final Thoughts
Mohave County has made great strides in making bill payments convenient and accessible. The online systems save time, reduce stress, and help ensure your payments are processed promptly.
I’ve been using these online payment options for the past three years, and I can’t imagine going back to the old way of paying bills. Yes, sometimes the websites can be a bit finicky (especially when your internet is acting up), but overall, the convenience far outweighs any temporary frustrations.
So next time you get that property tax bill in the mail, don’t set it aside until you have time to drive to the county office. Instead, grab your laptop or phone, visit one of the payment portals, and take care of business in minutes!
Remember to keep your confirmation number and receipt for your records, and you’re all set!
Have you used Mohave County’s online bill pay systems? What was your experience like? Drop a comment below!
Mohave Prepay
- Eliminate deposits and monthly bills
- Customize a payment schedule
- Buy electricity at your convenience
- Monitor your consumption
Mohave Prepay is an optional pay-as-you-go plan under an Arizona Corporation Commission approved tariff that allows qualified Residential and small commercial members to prepay for electricity when you want and in the amounts you want. Instead of paying a monthly bill for electric service provided, usage is calculated daily and payments made in advance. Mohave Prepay members never pay a late charge, disconnect fee, or reconnect fee so long as their prepay account is not closed. New Prepay customers pay the standard $5 membership fee (if not previously paid), a $40 establishment fee, and establish a prepaid account balance of at least $40.
If it’s easier to start electric service without posting a deposit and to make smaller more frequent payments rather than one larger payment each month, Mohave Prepay may be for you. Purchasing power is quick and easy, even on weekends and holidays through Mohave’s automated phone and internet remote bill pay service.
Mohave Prepay is only available to qualified Mohave residential customers and small commercial members. It is not available if you are enrolled in Budget Billing, Time of Use, Net Metering, have 3-phase service, or have a Critical Account (dependent on electric service for health reasons). As a Prepay Customer you must be able to physically reach your meter to press a reconnect button, receive and understand messages regarding your balance, and to timely make pre-payments by phone, internet, or at Mohave’s office. This service is not intended for members with physical infirmities, that are housebound, or that cannot readily receive messages and make payments over the phone or internet.
You will receive a low balance notice by voice-mail, e-mail, or text message once your balance reaches a pre-determined level ($25, $35, or $50 depending on the season). This will give you time to purchase more power before the meter stops. If you do not purchase more power, the meter will stop and the power will turn off during Mohave’s normal business hours (Monday through Thursday 7 a.m. to 6 p.m., excluding MEC-Recognized holidays). However, your power will be re-energized within 2 to 24 hours once a payment is made bringing your prepaid balance to $20 or more. For the safety of you and your property, you must then press a reset button at your meter to restore electric service to your residence.
- By phone: (877) 371-9379 (select Option #1) – any time or day
- Online any time of day
- At our Office: 928 Hancock Road, Bullhead City, AZ — Monday through Thursday, 7 am to 6 pm, except MEC-Recognized holidays
MEC’s Annual Members-Only Meeting is 9/18/202
District Meeting 1 is 9/15; District 2 is 9/16; and District 3 is 9/17. All meetings begin with registration at 5:30 p.m. and start at 6:30 p.m.. If you have questions about the District meetings, call Julia Garringer at (928) 763-4115.
The SmartHub app can be accessed online or downloaded to your mobile phone or device. In SmartHub several payment options are available: Choose a one-time payment with a credit/debit card or with eCheck, plus you can store information for future and/or recurring automatic payments to make paying even easier.
With Mohave Smart Hub, you may also access your account information:
- Billing detail
- Payment history
- Usage history
- Update member information
- Report outages and receive outage notifications
New users can sign up for secure personal account access. Returning users can log in with your email address and confidential password.
Easy Pay is another option to make payments from your checking account with automatic bill payment through your bank. When you sign up for Easy Pay, payments are drafted from your bank account on the due date printed on your bill for the total amount shown. Your regular bank statement will reflect the transaction.
To sign up for Easy Pay, apply online below, or download the Easy Pay Application (PDF), complete and return with your bill payment or drop it at our Member Service Office at 928 Hancock Road, Bullhead City. Get directions to our office.
Members will continue to receive monthly statements through the mail even when paying by E-Bill. eCheck is a payment option that is deducted from your checking account electronically through our E-Bill system instead of using a debit or credit card. Simply choose the option to pay by “checking account.” Payment is automatically deducted from your checking account for the designated amount on the day you process payment. If you would like to pay from your checking account on an ongoing basis, Mohave Easy Pay may be a good option for you.
If you still want to participate in “From the Heart with River Fund”, simply sign up for “Round Up” by rounding to the next dollar and have it added to your bill payment automatically!
Use Our Member Resource Center — It’s easy to make a payment online at our Member Service Office at 928 Hancock Road, Bullhead City, AZ. Our Member Resource Center is a convenient way to make payments online with a debit or credit card using secured account access. First-time users will need their Mohave Electric account number to set up their account. Not computer savvy? Our Member Service Representatives are available to help you Monday through Thursday, 7 am to 6 pm.
Interactive Voice Response System — Make payments by phone with our Interactive Voice Response System 24 hours per day, 7 days a week with:
- Credit Card
- Debit Card
- eCheck
The Budget Payment Plan is offered to help customers budget electric service payments evenly over a 12-month billing cycle. Knowing what your monthly electric bill will be makes it easier to budget effectively. The Plan is available to all residential service customers who have a current account balance (no past-due amounts outstanding) and who have service at their current residence for the past 12 consecutive months.
Monthly payments under the Plan are calculated as follows: The total number of kilowatt-hours used over the last 12 months is divided by 12 to obtain an average monthly kWh usage. This figure is multiplied by the current kWh rate, to which is added the monthly member service charge, plus taxes, to get an average monthly cost figure. The customer is billed this set amount monthly for 11 months, beginning with the November billing cycle.
On the 12th month (October), the bill will reflect any underpayment or credit relative to actual usage. Mohave Electric keeps track of actual kWh usage. Members who underpaid actual usage costs will be required to pay the total amount due to bring their account balance to zero in order to remain enrolled in the Plan. Any credit balance will be applied to a member’s account. You may discontinue participation in the Budget Payment Plan at any time.
Members may remain on the Plan as long as the Cooperative receives monthly bill payments on or before the “Due Date” shown on the statement. Late payment will be grounds for cancellation of a member’s participation in the Budget Payment Plan.
Enrollment for the Budget Payment Plan is in October only. Members will receive a reminder card with their September billing. If you have questions regarding the Plan, call our Billing Department at (928) 763-1100.
