Are you tired of standing in long lines at Fulton City Hall just to pay your utility bill? I certainly was! After forgetting my payment date one too many times (and paying those annoying late fees), I finally decided to explore all the payment options the City of Fulton offers. And let me tell ya, there’s more than one way to pay your bills in our lovely city!
Whether you’re new to Fulton or just looking for a more convenient way to handle your monthly utilities I’ve put together this comprehensive guide to help you navigate the City of Fulton bill pay system. We’ll cover everything from online payments to in-person options and even some money-saving tips!
What Utilities Does the City of Fulton Handle?
Before we jump into payment methods, it’s worth noting that Fulton is pretty unique. Unlike most cities where you might get separate bills from different companies, Fulton provides all major utilities through one organization:
- Electricity
- Natural gas
- Water
- Sewer service
- Solid waste (trash, recycling, yard waste)
This means you’ll receive just ONE bill for all these services! How convenient is that?
When Are Utility Bills Due in Fulton?
Mark your calendars! All City of Fulton utility payments are due on the 15th of each month. Missing this date could result in late fees or even service interruptions if left unpaid too long.
City of Fulton Bill Pay Options
Let’s explore all the different ways you can pay your Fulton utility bill:
1. Online Bill Pay (Most Convenient)
The easiest way to pay your bill is through the City of Fulton’s online payment portal. As of October 2025, they’ve actually improved their online system with enhanced security features!
To pay online:
- Visit https://fultonmo.municipalonlinepayments.com/fultonmo/utilities
- You have two options:
- Quick Pay: Perfect if you just need to make a one-time payment without creating an account. You’ll need your account number.
- Sign in or Sign up: Create an account to view detailed billing history, manage multiple accounts, and set up recurring payments.
The online system accepts credit/debit cards and electronic checks I personally love this option because I can pay at 11pm in my pajamas if I want to!
2. Pay in Person at City Hall
If you’re old-school or just enjoy chatting with our friendly city staff:
- Location: City Hall (18 East 4th Street, Fulton, MO 65251)
- Hours: Monday through Friday, 8am to 5pm
- Payment Types Accepted: Cash, check, or card
This is a good option if you have questions about your bill or need to discuss payment arrangements.
3. Mail Your Payment
Don’t want to leave home or go online? Simply mail your payment:
- Make checks payable to: City of Fulton
- Include your account number on the check
- Mail to: 18 East 4th Street, Fulton, MO 65251
Just remember to send it early enough to arrive before the 15th!
4. Phone Payments
Need to make a payment but can’t get to a computer? Call the Utilities Billing Desk:
- Phone: 573-592-3111
- Hours: Monday through Friday, 8am to 5pm
The staff can take your payment information over the phone.
Setting Up an Online Account
I highly recommend creating an online account even if you don’t plan to pay online every month. Having an account gives you access to:
- Detailed billing history
- Usage patterns
- Option to go paperless (save those trees!)
- Ability to set up automatic payments
- Email reminders when your bill is due
Creating an account is simple:
- Visit the municipal online payments website
- Click “Sign in or sign up”
- Follow the prompts to create your account
- Have your utility account number handy during setup
Understanding Your Fulton Utility Bill
Sometimes your bill might be higher than expected. Here’s a quick breakdown of what makes up your utility costs:
- Electric: Varies based on usage. Fulton gets power from three primary sources: Southwest Power Administration, Sikeston Power Plant, and Prairie States Energy Campus.
- Natural Gas: Purchased from Kansas and Oklahoma fields and transported via pipeline.
- Water: Supplied by six deep wells located throughout Fulton.
- Sewer: Rates typically based on water usage.
- Solid Waste: Includes trash, recycling, and yard waste collection.
A full breakdown of current rates can be found on the City’s website at fultonmo.gov/utilities.
Money-Saving Tips for Fulton Residents
Want to lower your monthly utility bills? The City of Fulton offers some great resources:
Free Energy Audits
Did you know Fulton utility customers can get a FREE energy audit? This is seriously one of the best perks of living here!
- Available Tuesday through Thursday at 10am or 1pm
- Requires outside temps of 40 degrees or colder
- Takes about an hour
- The Electric department uses infrared technology to detect energy loss
- You’ll receive a booklet showing where your home is losing energy and how to improve
To schedule your free audit, call (573) 592-3170. I did this last winter and saved about $30/month after making the suggested improvements!
Other Money-Saving Tips:
- Install LED light bulbs throughout your home
- Use programmable thermostats
- Check for and seal air leaks around windows and doors
- Consider installing solar panels (Fulton offers net metering!)
- Run dishwashers and washing machines only when full
What to Do During Utility Emergencies
Life happens! If you experience a utility emergency, here’s who to contact:
-
Power Outage:
- During business hours (7:30am-4pm, M-F): 573-592-3170
- After hours/weekends/holidays: 573-592-3180
-
Gas Smell:
- During business hours (7:30am-4pm, M-F): 573-592-3170
- After hours/weekends/holidays: 573-592-3180
-
Water Leak:
- During business hours (7:30am-4pm, M-F): 573-592-3170
- After hours/weekends/holidays: 573-592-3180
-
Sewer Backup:
- During business hours (7:30am-4pm, M-F): 573-592-3170
- After hours/weekends/holidays: 573-592-3180
Pro tip: Save these numbers in your phone now, so you’re not scrambling during an emergency!
Questions About Your Bill?
If something doesn’t look right on your bill or you have questions, don’t hesitate to contact the Utilities Department:
- Email: [email protected]
- Phone: 573-592-3111
- Fax: 573-592-3139
The staff is super helpful and can assist with billing questions, service requests, or payment arrangements if you’re experiencing financial hardship.
Special Services for Fulton Residents
Beyond basic utilities, Fulton offers some special services that many residents don’t know about:
Household Hazardous and Electronic Waste Disposal
- Free for city and county residents
- Located behind Fire Station No. 1 (151 W Tennyson Rd)
- Collections on the second Saturday of March, April, May, September, and October
- Appointment required
- Call 573-592-3176 or email [email protected] to schedule
Bulk Item Pickup
- Free during spring and fall cleanup weeks
- Available year-round for a fee
- Excludes certain items (chemicals, major appliances, car batteries, tires, construction debris)
- Contact Solid Waste Division at 573-592-3176 for details
Utility Locate Services
Planning to dig in your yard? The City provides free location services for all City-owned utilities through Missouri One Call System. Call 1-800-DIG-RITE (344-7483) at least 48 hours before excavation.
Meet the People Behind Your Utilities
The City of Fulton Utilities Department is led by a dedicated team working to provide reliable services:
-
Darrell Dunlap, Superintendent of Utilities: A Missouri native with a Mechanical Engineering degree, Darrell has been with Fulton since 2005 and oversees all utility divisions.
-
Anna Zerr, Assistant Superintendent of Utilities: Helps manage day-to-day operations.
-
Department Supervisors:
- Micah Harris (Electric)
- Jeff Dunavant (Gas)
- Wendy Powers (Solid Waste)
- Jim Wilson (Water)
- Tony Lamb (Wastewater)
These folks work hard to keep our utilities running smoothly!
Final Thoughts
The City of Fulton has made paying utility bills easier than ever with multiple convenient options. Online bill pay is definitely my personal favorite – it’s saved me from late fees more times than I can count!
Remember that utility bills are due on the 15th of each month, and you have plenty of ways to pay: online, in-person, by mail, or over the phone.
If you haven’t already created an online account, I highly recommend it. The ability to view your usage history and set up automatic payments is game-changing for busy folks.
And don’t forget about that free energy audit! It’s like getting free money when you implement the suggestions.
Do you have any questions about City of Fulton bill pay that I didn’t cover? Or have you found other tips and tricks for managing your utility payments? I’d love to hear about them!
Stay warm, stay cool, and may your utility bills always be lower than expected!
Customers with questions concerning their utility bill should email the Finance Department at [email protected], call the Utilities Billing Desk at 573-592-3111, or fax 573-592-313 Payments are due on the 15th of each month and can be made at City Hall or online.
Fulton is one of a few public utilities in the nation that offers customers the convenience of receiving all of their major utilities from one organization. The City of Fulton provides electricity, natural gas, water, sewer service, and solid waste through the Utilities Department. We send out one bill for all of these utilities. Our staff works hard to keep the operating expenses down while maintaining a high quality of service. A full breakdown of our rates can be found here.
To report a power outage:
573-592-3170 Monday through Friday from 7:30 a.m. to 4 p.m 573-592-3180 After normal working hours, weekends and holidays
The City of Fulton has three primary sources of electrical power – Southwest Power Administration, Sikeston Power Plant, and Prairie States Energy Campus. Purchasing power from several sources as well as having peaking or emergency generation at the Power Plant gives the City of Fulton a diverse collection of energy resources.
The City of Fulton Power Plant is staffed 24 hours a day, 7 days a week. In addition to monitoring and scheduling electrical power for the City, the power plant control room also serves as the emergency center for the City after normal working hours, weekends and holidays. For any emergency call 573-592-3180.
Micah Harris, Electric Supervisor (573) 592-3170 Power Plant Supervisor (573) 592-3180
City of Fulton utility customers can receive a free energy audit. Appointments are available Tuesdays through Thursdays at 10 a.m. or 1 p.m. with an outside temperature of 40 degrees or colder to audit. The homeowner must attend the hour-long appointment. The Electric department detects cold air entering the home with an infrared gadget. The pictures are loaded into a program to create a booklet that shows areas of rooms where the most energy is lost and how to improve them. Suggested repairs may include: installing padded outlet covers, adding insulation, placing seals around windows and doors, etc. Some homes need only minor improvements to save money on their electricity cost!
To schedule yours: (573) 592-3170
To report the smell of gas:
(573) 592-3170 Monday through Friday 7:30 a.m. to 4 p.m. (573) 592-3180 After normal working hours, weekends and holidays
The City purchases natural gas from the Kansas and Oklahoma natural gas fields and transports the gas by contract over the Panhandle Eastern Pipe Line (PEPL) to the City’s connection to PEPL, near Hatton to the north of Fulton. It then travels to a station at the north end of the City and out to our residents. The City owns and maintains approximately 89 miles of natural gas mains.
The Gas Department also locates all City utilities for citizens, contractors and City crews. This is done as part of the State of Missouri One Call System. If anyone is going to excavate, they need to call 1-800-DIG-RITE (344-7483) at least 48 hours before excavation is set to begin, and the City will locate all City-owned utilities at no charge.
Jeff Dunavant, Gas Supervisor (573) 592-3170 1303 Westminster Ave.
The City of Fulton provides a full range of solid waste management services for residential and commercial customers. This includes trash, residential recycling, yard waste, and hazardous/household waste. Our drivers collect from different parts of town each day (detailed map below). Click here for additional information.
Recycling and yard waste collection alternates weekly, with a detailed schedule available on our website, in each customer’s annual utility bill, and at City Hall or the Solid Waste Division. Additionally, we offer a cleanup week each spring and fall for free large-item collection, excluding items such as chemicals, household hazardous waste, major appliances (like refrigerators and stoves), car batteries, tires, and construction debris. A fee applies to these excluded items. Bulk item pickup can also be scheduled throughout the year for a fee.
Wendy Powers, Solid Waste Supervisor (573) 592-3176 Fax: (573) 642-4905
Credit Card Bill Payments
FAQ
How do I pay my Fulton utility bill?
Payments are due on the 15th of each month and can be made at City Hall or online. Fulton is one of a few public utilities in the nation that offers customers the convenience of receiving all of their major utilities from one organization.
How do I pay my utility bill in Fullton Mo?
Customers with questions concerning their utility bill should email the Finance Department at utilities @fultonmo.gov, call the Utilities Billing Desk at 573-592-3111, or fax 573-592-3139. Payments are due on the 15th of each month and can be made at City Hall or online.
Does Fulton city school district accept online payments for taxes?
The Fulton City School District allows online payments for taxes. Please click on the 2023-2024 Tax Payment Link below to look up tax bills and make online payments.
How do I pay my Fulton County tax bill?
• Payments by Mail: check, certified funds or money orders to Fulton County Treasurer. P.O. Box 128, Johnstown, NY 12095. (express mail:223 W. Main St., Johnstown, NY 12095). DO NOT send cash through the mail. To avoid payment delays, please be sure to submit the correct amount due from your bill.
Is Fulton a public utility?
Fulton is one of a few public utilities in the nation that offers customers the convenience of receiving all of their major utilities from one organization. The City of Fulton provides electricity, natural gas, water, sewer service, and solid waste through the Utilities Department. We send out one bill for all of these utilities.
Does the city of South Fulton accept municipal court payments?
* This portal does not accept payments related to municipal court cases. Access the City of South Fulton Municipal Court payment portal to make a municipal court-related payment.
