Are you struggling with how to pay your UVA Physicians Group bill? Trust me, you’re not alone! I’ve been there, staring at those two separate bills wondering what to do next. Yes, you read that right – two separate bills! One for the procedure itself and another for the interpretation of your images by the radiologist. It can be confusing, but I’m here to break it down for you in simple terms.
Understanding Your UVA Health Bills
When you receive medical care at UVA Health, particularly imaging services, you’ll typically receive two different bills:
- A bill for the actual procedure (from UVA Health)
- A bill for the reading/interpretation of images by the radiologist (from University Physicians Group)
This two-bill system catches many patients off guard. I remember my mom calling me in confusion asking, “Why did I get another bill? Didn’t I already pay for this?”
Payment Options for UVA Physicians Group
Let’s get to the heart of the matter – how to actually pay that bill! UVA Health and the University Physicians Group offer several convenient ways to make payments:
Online Payment Options
The easiest way to pay your bill is online through MyChart. This secure patient portal lets you:
- View your bills
- Make payments
- Set up payment plans
- Track payment history
To use this option:
- Log into MyChart
- Navigate to the billing section
- Select the bill you want to pay
- Follow the prompts to complete payment
Phone Payment
If you prefer talking to a real person or have questions about your bill:
- For UVA Physicians Group billing: Call (434) 980-6110
- For general UVA Health billing: Call 844.377.0846
I personally prefer calling because sometimes I have questions that need answering before I pay.
Mail Payment
You can also mail your payments:
For UVA Health bills University of Virginia Medical CenterP.O Box 743977Atlanta, GA 30374-3977
For University Physicians Group bills:
P.O. Box 1000, Dept 813,
Memphis, TN 38148-0813
Just be sure to include your account number on your check!
What If I Can’t Pay My Bill?
We’ve all been there – medical bills can be overwhelming. UVA Health offers several options if you’re struggling with payments:
Financial Assistance Programs
If you’re having trouble paying, don’t just ignore the bill (I made that mistake once, and those late fees aren’t fun) UVA Health offers financial assistance programs that might help you
For questions about late or past-due bills, call Patient Financial Services at 434.924.8701. They can discuss:
- Payment plans
- Financial aid options
- Discounts for qualifying patients
You can also get help fixing problems with the patient ombuds service.
Insurance Coverage at UVA Health
Before scheduling services, it’s always smart to call your insurance company to find out what they’ll cover. This simple step has saved me hundreds of dollars in the past!
UVA Imaging participates with most major commercial insurance companies and is committed to working with patients who have other insurance coverage.
Special Note for Medicaid Patients
If you have Medicaid coverage, make sure your contact information is up-to-date with Virginia Medicaid. They may need to reach you about important steps to maintain your coverage.
You can update your contact info online or call 855.242.8282. Always respond to notices from Medicaid quickly!
Home Health Billing
Got questions about a home health or home infusion bill? That’s handled separately through Continuum Home Health. Call them at 434.297.7555 for assistance.
Payments for Continuum should be sent to:
UVA Continuum Home Health
P.O. Box 403064
Atlanta, GA 30384-306
Understanding Your Medical Costs
Nobody likes surprise bills. UVA Health provides resources to help you understand potential costs before you receive care:
- Price information available online
- Estimated cost calculators
- Clear billing policies
- FAQs section for common questions
My Personal Experience With UVA Billing
Last year, I had an MRI at the UVA Orthopedic Center on Ivy Road. I was confused when I received two separate bills – one from UVA Imaging for the actual MRI procedure, and another from the University Physicians Group for the radiologist who interpreted my images.
When I called the billing department, they patiently explained that this is standard practice. The imaging center handles the technical part (the actual scan), while the physicians group covers the professional component (the doctor’s expertise in reading and interpreting).
After understanding this, I was able to setup a payment plan that worked with my budget. The billing specialist was super helpful and didn’t make me feel bad about needing to split payments over several months.
Tips for Managing Your UVA Medical Bills
Based on my experience, here are some tips that might help you:
-
Keep track of all bills – Create a folder (physical or digital) to store all your medical bills and correspondence.
-
Ask questions – If something doesn’t make sense, call the billing department. They’re there to help.
-
Check for errors – Review your bills carefully to ensure you’re being charged correctly.
-
Know your insurance coverage – Understand what your insurance covers before receiving services.
-
Don’t ignore bills – If you can’t pay, contact UVA Health to discuss options.
-
Keep proof of payment – Save confirmation numbers or receipts as proof that you’ve paid.
-
Use MyChart – This portal makes it easier to track all your bills and payments in one place.
Common Questions About UVA Physicians Group Bills
Why did I get two separate bills?
You’ll receive one bill for the procedure and one for the reading/interpretation of the images by the radiologist. The first comes from UVA Health, and the second from the University Physicians Group.
Can I pay both bills together?
Unfortunately, no. Since they come from different entities, you’ll need to pay them separately.
What if I think there’s a mistake on my bill?
Call the appropriate billing department:
- UVA Health: 434.297.5416
- University Physicians Group: 434.980.6110
Can I set up a payment plan?
Yes! UVA Health offers payment plans. Contact Patient Financial Services at 434.924.8701 to discuss options.
Will my insurance cover my imaging exam?
UVA Imaging participates with most major commercial insurance companies, but coverage varies. Call your insurance provider before scheduling services to understand what they’ll cover.
Locations for UVA Imaging Services
If you’re scheduling imaging services, UVA offers several locations:
- Orthopedic Center Ivy Road
- Fontaine Research Park Building 415
- Northridge Research Park
- Zion Crossroads
Each location might have different specialties and equipment, so check with your provider about which location is best for your specific needs.
Final Thoughts
Navigating medical bills is never fun, but understanding how UVA’s billing system works can save you time, money, and stress. Don’t hesitate to reach out to their billing departments if you have questions – they’re actually pretty helpful!
And remember, if you’re struggling financially, ask about assistance programs. UVA Health has options to help patients manage their medical expenses.
Have you had experience with UVA Physicians Group billing? What worked for you? I’d love to hear your tips and experiences in the comments below!
Note: This information was last updated in October 2025. Billing procedures and contact information may change, so always verify current details through official UVA Health channels.
/usa--virginia--university-of-virginia-rotunda-and-academical-village--founded-by-thomas-jefferson--charlottesville-528382276-5c34f66846e0fb000104f3e7.jpg)
Can I view my bill online?
Yes. You can manage all your UVA Health accounts online through MyChart — pay your bill, view past statements, check outstanding balances, set up payment plans, and sign up for paperless billing.
How does the billing process work?
You are responsible for paying your bill(s). We will bill your insurance company directly unless you give us different instructions. If a balance remains after we have settled with your insurance, that balance is noted on your statement and is due upon receipt. UVA Health is committed to working with you to help make payment arrangements.
