Are you tired of forgetting to pay your trash bill until the late notice arrives? Wanna stop writing checks and searching for stamps every month? I’ve been there too! As someone who’s used multiple waste collection services over the years I’ve discovered that Curbside Waste offers some pretty convenient options for bill payment that can save you time and headaches.
The Easiest Ways to Pay Your Curbside Waste Bill
Let’s face it – nobody enjoys paying bills, but Curbside Waste has made the process much simpler with their online payment options Whether you’re a residential or commercial customer, you’ve got several ways to handle those monthly trash collection charges.
Online Bill Pay Portal
The most convenient way to pay your Curbside Waste bill is through their secure online portal at https://secure.soft-pak.com/webpakcu/signin.jsp. I’ve been using this method for about a year now, and it’s saved me so much time!
To access this service, you’ll need:
- Your email address
- Your password (case sensitive)
- Your customer number and access code (found on your statement/invoice)
If you’re a new user don’t worry! The registration process is straightforward
- Click the registration button
- Enter your customer number and access code
- Create your account with email and password
- Start managing your payments online!
Forgot your password? It happens to the best of us! Just click the “Forgot your password?” button and follow the prompts to reset it.
Alternative Payment Options
If you prefer another method, Curbside Waste also offers:
Recurring Payments
This is my personal favorite! You can set up automatic payments using your Visa, MasterCard, Discover, American Express, or checking account. Simply download the form from the Curbside Waste website, fill it out, and return it.
The benefits of recurring payments are huge:
- No more forgetting to pay your bill
- Save time and postage
- Always on time (even when you’re on vacation)
- No late charges ever again!
Customer Login Portal
For residential customers, there’s a convenient Customer Login section on the Curbside Waste homepage (https://curbsidewaste.com/) where you can manage your account.
Understanding Your Curbside Waste Bill
Before we dive deeper into payment methods, let’s talk about what’s actually on your bill. Your Curbside Waste invoice typically includes:
- Your customer number (formatted as XX-XXX or similar)
- Account number
- Check digit (in some cases)
- Access code (needed for online registration)
- Current charges
- Payment due date
Understanding these components makes the payment process much smoother. When I first started service, I was a bit confused about the customer number format, but their website actually explains it really well with examples.
Special Services and Additional Charges
One thing I’ve learned is that Curbside Waste offers more than just regular trash pickup. They provide a range of services that might appear on your bill:
- Regular waste collection – Your standard weekly pickup
- Recycling services – Included with most residential plans
- Yard debris collection – Seasonal service billed annually in March (due by April 10th)
- Roll-off dumpsters – For special projects or large cleanups
- Commercial services – For businesses with different waste needs
- Organics collection – For composting needs
The seasonal yard waste service is especially worth noting – it runs from April 21st to November 21st (weather permitting) and includes weekly collection of up to THREE 95-gallon containers. Just be aware that additional bags after Memorial Day will incur extra charges.
Different Payment Methods Compared
Let’s break down the pros and cons of each payment method to help you decide which is best for you:
| Payment Method | Pros | Cons |
|---|---|---|
| Online Bill Pay Portal | Convenient, 24/7 access, payment history available | Requires internet access, need to remember login info |
| Recurring Payments | Automatic, never miss a payment, no late fees | Less control over exact payment timing |
| Mailed Check | Good for those without internet, physical record | Slow, requires stamps, can get lost in mail |
| PayPal | Quick and easy if you already use PayPal | May not be available for all Curbside Waste locations |
I switched from mailing checks to recurring payments last year, and honestly, it’s been life-changing! No more last-minute rushes to the mailbox or late fees when I forgot.
Setting Up Online Bill Pay: Step by Step
If you’re ready to make the leap to online payments (trust me, you won’t regret it!), here’s my step-by-step guide:
- Gather your most recent Curbside Waste invoice
- Locate your customer number and access code on the bill
- Go to https://secure.soft-pak.com/webpakcu/signin.jsp
- Click “Register Now” if you’re a new user
- Enter your customer information exactly as it appears on your bill
- Create a password (8-64 characters, case sensitive)
- Set up your email address
- Log in and navigate to the payment section
- Enter your payment information
- Choose between one-time payment or recurring billing
Pro tip: If you’re setting up recurring payments, I recommend scheduling them 3-5 days before the due date just to be safe. This gives plenty of time for processing without cutting it too close.
Common Bill Pay Issues and Solutions
Even with a streamlined system, problems can sometimes pop up. Here are some issues I’ve encountered and how to fix them:
Password Problems
If you get locked out of your account or forget your password:
- Go to the reset password page
- Enter your email address
- Check your email for reset instructions
- Create a new password (remember it must be 8-64 characters)
- Confirm your new password
Customer Number Confusion
The format of your customer number might look different depending on how it appears on your bill. The website provides examples:
For bills showing “01-125”:
- Customer Number: 01
- Account Number: 125
- Check Digit: (none)
For bills showing “01-125-4” or “01-125 4”:
- Customer Number: 01
- Account Number: 125
- Check Digit: 4
Payment Didn’t Go Through?
If your payment seems to have failed:
- Check your email for any error notifications
- Verify your payment information is correct
- Ensure your payment method has sufficient funds
- Contact customer service if problems persist
Contact Information for Payment Help
Sometimes you just need to talk to a human! If you’re struggling with bill pay issues, Curbside Waste has several ways to reach them:
Phone Numbers:
- Residential: 763-504-CURB
- Commercial: 763-533-2500
Email:
[email protected]
Mailing Address:
PO Box 43067
Brooklyn Park, MN 55443
Payment Remittance Address:
PO Box 583658
Minneapolis, MN 55458
I’ve had to call their customer service a couple times, and they’ve always been super helpful and patient – even when I was totally confused about my bill!
Benefits of Going Paperless with Curbside Waste
One option I highly recommend is signing up for paperless billing. We did this last year, and it’s been great for several reasons:
- Environmentally friendly – Less paper waste (fitting for a waste company!)
- Reduced clutter – No more piles of bills on the counter
- Faster delivery – Get your bill as soon as it’s generated
- Easy access – View current and past bills anytime
- Never lose a bill – It’s always in your email or account
Plus, going paperless aligns with Curbside Waste’s community sustainability efforts, which include supporting lots of local organizations and environmental initiatives.
Holiday Schedules and Bill Pay Timing
One thing that sometimes confuses folks is how holidays affect both waste collection and billing. Curbside Waste observes the following holidays in 2025:
- New Year’s Day – January 1st
- Memorial Day – May 26th
- Labor Day – September 1st
- Thanksgiving Day – November 27th
- Christmas Day – December 25th
When planning your bill payments, it’s smart to keep these dates in mind, especially if you pay manually each month. Service days sometimes shift during holiday weeks, but your bill due date usually stays the same.
The Future of Waste Collection Payments
I’m excited to see waste collection companies embracing technology to make customer experiences better. Curbside Waste seems to be leading the way with their various payment options and online account management features.
In the coming years, we’ll probably see even more integration with smart home systems and maybe even usage-based billing that could save customers money. But for now, their current options are pretty darn good!
Final Thoughts
Managing your Curbside Waste bill doesn’t have to be a hassle. With their secure online portal, recurring payment options, and helpful customer service team, you can choose the method that works best for your lifestyle.
I personally recommend the recurring payment option – it’s been a game-changer for me! No more late fees, no more searching for stamps, and one less thing to worry about each month.
Whatever method you choose, the most important thing is finding a system that works for you consistently. After all, waste collection is an essential service we all need – why not make paying for it as painless as possible?
Have you tried Curbside Waste’s online bill pay system? What’s been your experience? I’d love to hear about it in the comments below!
Billing & Payment Information
| Billing Date | Due Date | Service Period |
|---|---|---|
| January 6 | February 5 | January – March 2025 |
| April 7 | May 7 | April – June 2025 |
| July 7 | August 6 | July – September 2025 |
| October 6 | November 5 | October – December 2025 |
Curbside Collections is updating contact information and offering electronic billing for customers in all unincorporated areas of Camden County. Please use this form (PDF) to receive electronic billing statements.
Camden County Curbside Collection customers are able to pay online.
Effective JULY 1, 2025, Camden County Curbside Collections will impose a 3% processing fee on all online and in person credit/debit card payments, including online auto-drafts.
Cash, Check or ACH Draft payments are not subject to processing fees.
Curbside is here to help with that overflowing trash can at the end of your driveway!
FAQ
Does curbside waste offer online bill pay?
Yes, Curbside Waste offers Online Bill Pay. Welcome to Curbside Waste’s Secure Online Bill Pay. Please enter your e-mail address and password to sign into your account.
How do I pay for curbside services?
Contact Curbside Services, Inc. today to schedule your weekly pickup or a one-time bulk collection! Curbside Services now offers two convenient ways to pay online via our website through PayPal or by logging in to our new payment portal.
What is curbside waste?
This new service allows customers to easily drop off furniture, appliances, and other oversized waste that doesn’t fit in regular collection bins. Curbside Waste is committed to making waste disposal more accessible and cost-effective for the community. For more information, please contact Curbside Waste.
Does curbside waste recycle?
Curbside Waste’s recycling service is unlimited. We will pick-up any recycling you have out on your recycling day, as long as it is properly bundled and/or in recyclable bags. I want to recycle cardboard boxes, but can’t fit them all in my recycling cart. What do I do?
What services does curbside waste offer?
At Curbside Waste we offer a wide range of products and services to both Commercial and Residential customers! From weekly waste collection to one time project dumpsters, we’ve got you covered. Service will be delayed by one day starting Monday, May 26th 2025, due to Memorial Day.
How do I login to curbsideserv?
To login, you will need your account access code located on the bottom of your invoice. You can call or email the office at [email protected] if you need help finding this code. We are excited about this new option and hope it helps us to continue to serve our customers at the highest level possible. Contact Curbside!
