Are you tired of late fees or rushing to pay your Erie Water Works bill at the last minute? I’ve been there too! Let’s face it – nobody enjoys paying bills, but having convenient options sure makes the process less painful. Today, I’m sharing all the methods available for Erie Water Works customers to pay their water bill, plus some insider tips I’ve learned from personal experience!
How to Pay Your Erie Water Works Bill: Your Options
Erie Water Works provides several convenient ways to pay your water bill. You can choose the option that suits your lifestyle best, whether you prefer in-person payments or want everything handled digitally.
1. Online Portal Payments
The most convenient way to pay your Erie Water Works bill is through their Online Customer Portal, This method lets you view your account details and make payments using
- E-check
- Debit card
- Credit card
Important note: Your account may not be credited for 24-72 hours after payment, so don’t wait until the last minute!
To access the portal visit the Erie Water Works Payment Portal where you’ll find two options
- Quick Pay: Perfect if you just need to make a payment without logging in. You’ll need your account number ready.
- Sign In/Register: Create an account to manage your bills, set up e-Billing, and handle multiple accounts.
I’ve been using the online portal for about a year now, and it’s definitely saved me time and headaches. No more writing checks or making special trips!
2. Pay by Phone
If you prefer talking to a real person or using an automated system, Erie Water Works offers phone payment options:
- Call the Erie Water Works Telephone Payment System at 833-759-5406 to make payments using your debit or credit card.
- You can also call 814-870-8000 ext. 71 for customer service and billing questions.
I find this especially useful when I’m traveling and don’t have access to my computer!
3. Mail-in Payments
For those who prefer the traditional route, Erie Water Works accepts mail-in payments:
With Return Envelope:
Send to the EWW Lockbox Processor:
Erie Water WorksP.O. BOX 4170Woburn, MA 01888-4170
Without Return Envelope:
Send directly to:
Erie Water Works340 West Bayfront ParkwayErie, PA 16507-2004
Just remember to allow enough time for mail delivery to avoid late fees!
4. Walk-in Payments
Sometimes there’s nothing like handling business in person. You can pay your bill at:
Main Office:
340 West Bayfront Parkway, Erie, PA
- Hours: Monday – Friday, 8:00 a.m. to 4:30 p.m.
- Payment types accepted: Cash, Check, Debit/Credit cards
5. Drop Boxes
In a hurry? Erie Water Works maintains convenient payment drop boxes at two locations:
- 240 West 12th Street
- 340 West Bayfront Parkway
These are accessible 24/7, which I find super helpful when I’m running late with my payment!
Setting Up Auto-Pay and E-billing
One of my favorite discoveries was the auto-pay option through the online portal. Here’s why I love it:
- Never miss a payment deadline
- No need to remember to pay each month
- Saves time and hassle
- No paper statements cluttering up my home
To set up auto-pay or e-billing, you’ll need to create an account through the Erie Water Works Payment Portal. The process is quick and straightforward – you’ll just need your account number from a previous bill.
Understanding Your Erie Water Works Bill
Before paying your bill, it’s helpful to understand what you’re being charged for. Erie Water Works bills typically include:
- Water usage charges
- Sewer charges
- Garbage collection fees (in some areas)
If you’re curious about how to read your bill, Erie Water Works provides a “How to Read Your Bill” guide on their website.
Frequently Asked Questions
Does it cost anything to sign up for online bill payment?
No! Erie Water Works doesn’t charge any fees for signing up for online bill payment, enrolling in Auto Pay, Text N Pay, or e-billing. All processing fees are absorbed by Erie Water Works.
What if I have questions about my bill?
If you have questions or concerns about your bill, you can contact Erie Water Works customer service at:
- Phone: 814-870-8000 ext. 71
- Email: [email protected]
- In-person: Visit their office at 340 West Bayfront Parkway during business hours
What happens if I pay late?
While the website doesn’t specify exact late fee policies, it’s always best to pay on time to avoid any additional charges. If you’re having trouble making your payment, contact customer service to discuss possible payment arrangements.
Water Conservation Tips to Lower Your Bill
We all know that conserving water is good for the environment, but did you know it can also significantly reduce your water bill? Here are some tips that have helped me lower my monthly costs:
- Fix leaking faucets and toilets promptly
- Install water-efficient showerheads and faucet aerators
- Only run full loads in your dishwasher and washing machine
- Water your lawn in the early morning or evening to reduce evaporation
- Consider installing a rain barrel to collect water for outdoor use
My Personal Experience with Erie Water Works
I’ve been an Erie Water Works customer for several years now, and I’ve tried almost all their payment methods. In my experience, the online portal is by far the most convenient option. Setting up auto-pay was a game-changer – I haven’t worried about a late payment since!
One time last winter, I noticed my bill was unusually high. I called the customer service line, and they were super helpful in explaining that I might have a leak. Sure enough, a pipe in my basement had a small crack. Thanks to their quick response, I was able to fix it before the problem got worse!
Emergency Contact Information
In case you experience a water emergency, Erie Water Works maintains a 24-hour emergency hotline at 814-870-8087. This line is available for reporting water main breaks or other urgent water-related issues.
For water quality questions, you can call 814-870-8000 ext. 410.
What About Erie, Colorado Residents?
It’s worth noting that if you’re in Erie, Colorado (not Pennsylvania), you’ll need to use different payment methods. Erie, Colorado residents can pay their water bills through:
- Online at the Erie CO Resident Portal
- Phone: 855-456-1140
- Mail or in-person at 645 Holbrook Street, Erie, CO 80516
Their rates structure is different too, with a tiered system that encourages water conservation. Erie, Colorado residents saw a 4.5% increase in water rates beginning in 2025.
Conclusion: Stay On Top of Your Water Bill
Managing your Erie Water Works bill doesn’t have to be a hassle. With multiple payment options available, you can choose the method that works best for your lifestyle. I’ve found that setting up auto-pay through the online portal gives me the most peace of mind, but it’s nice to know there are alternatives when needed.
Remember, if you ever have questions or concerns about your bill, the Erie Water Works customer service team is just a phone call away at 814-870-8000 ext. 71.
Additional Resources
- Erie Water Works Website
- Online Customer Portal
- Water Quality Reports
- Customer Service: 814-870-8000 ext. 71
Now that you know all about paying your Erie Water Works bill, you can choose the option that works best for you and say goodbye to payment stress!

Welcome to the NEW Erie Water Works Online Payments Portal!
Click Here for a step-by-step guide to help register your new account.