Have you ever received a medical bill from Exeter Hospital and wondered what your options are? I certainly have! Dealing with hospital bills can be overwhelming, but understanding how to pay them shouldn’t be Today, I’m breaking down everything you need to know about Exeter Hospital’s bill payment system to make your life easier
Recent Changes to Exeter Hospital’s Billing System
First things first – Exeter Hospital is currently transitioning to a new system called MyBILH Chart on the Epic platform This means there might be some temporary delays in service, so don’t panic if things seem a bit different than usual!
The most important update to know is that there are now different payment portals depending on when you received services
- For services received on or after October 4, 2025: Use the new payment portal
- For services received on or before October 3, 2025: Use the previous payment portal
How to Pay Your Exeter Hospital Bill Online
Paying your bill online is probably the easiest option for most of us. To do this:
- Visit Exeter Hospital’s billing information page
- Choose the correct payment portal based on your service date
- Have your account number ready (it’s on your bill)
- Follow the prompts to complete your payment
The hospital accepts all major credit cards including Visa, Mastercard, American Express, and Discover Cards. Pretty convenient, right?
Need Help Understanding Your Bill?
If you’re looking at your bill thinking “what the heck is this charge?”, you’re definitely not alone! Exeter Hospital has financial representatives available to help explain charges or address any concerns.
Call these numbers depending on when you received services:
- For services after October 4, 2025: 781-744-5554
- For services on or before October 3, 2025: 603-580-6627
Representatives are available Monday through Friday from 8:00 am to 5:00 pm (except holidays).
What If I Can’t Pay My Bill in Full?
Life happens, and sometimes we just can’t pay medical bills all at once. Don’t worry – Exeter Hospital offers payment plans! Just contact their Patient Accounts office to discuss your options.
If you’re already on a payment plan with them, you can continue making payments as usual. However, you’ll need to contact them to add any new balances to your existing plan.
Understanding Multiple Bills
One thing that confuses many patients is receiving multiple bills for a single hospital visit. This happens because Exeter Hospital doesn’t employ all the physicians who provide care there.
Your hospital bill covers facility charges, but you’ll receive separate bills for services from:
- Ambulance services
- Anesthesiologists (North American Partners in Anesthesia)
- Emergency Department physicians (Exeter Emergency Professional Assoc.)
- Hospitalists (CORE Physician)
- Pathologists (Spectrum Labs)
- Radiologists (Advanced Diagnostics)
- Other physicians
Each of these providers bills separately, and you’ll need to contact them directly with questions about their charges.
Insurance and Your Exeter Hospital Bill
If you provided insurance information during registration, Exeter Hospital will submit a claim to your insurance company as a courtesy. However, remember that you’re ultimately responsible for any charges not covered by your insurance.
For Medicare Patients
If you have Medicare, make sure the hospital has a copy of your Medicare card to verify eligibility. Medicare has certain exclusions and limitations, so some services might not be covered. Deductibles and co-payments are your responsibility unless you have supplemental insurance.
For Medicaid Patients
Similar to Medicare, Exeter Hospital needs a copy of your Medicaid card to process your claim. Medicaid also has payment limitations, and you’ll be billed for services not covered by the program if you’ve reached your allowable limits.
Financial Assistance Programs
If you don’t have insurance, you automatically qualify for Exeter Hospital’s Uninsured Care Discount (Hospital Access Plus Program). They also offer additional financial assistance programs that you can apply for.
To learn more about financial assistance:
- Visit their Financial Assistance page online
- Call 603-580-6627 to speak with a financial representative
- Request an application form
Getting an Itemized Bill
Want to see exactly what you’re being charged for? Exeter Hospital doesn’t routinely send itemized bills (to save paper and costs), but you can request one by calling their Patient Accounts Office at 603-580-6627.
Where to Send Payment
If you prefer to mail your payment, send it to:
Beth Israel Lahey HealthPO Box 24284New York, NY 10087-4284Make sure to include your account number and patient name with your payment!
Getting Price Quotes for Future Services
If you’re planning a procedure and want to know the cost beforehand, Exeter Hospital has a dedicated Price Estimate Line. Call 781-744-5554 or visit MyBILH Chart online for an estimate.
My Personal Experience with Exeter Hospital Billing
Last year, I had a minor procedure at Exeter Hospital and was confused when I received multiple bills. At first, I thought there was a mistake! After calling the hospital’s billing department, they patiently explained that one bill was from the hospital itself, while the other was from the physician who performed the procedure.
The representative was super helpful and even helped me set up a payment plan since my insurance deductible hadn’t been met yet. The online payment system was straightforward to use, and I could track all my payments easily.
Common Questions About Exeter Hospital Bill Pay
When will I receive my hospital bill?
If you provided insurance information, you’ll receive a bill about 5 days after your insurance pays. If you’re uninsured, expect a bill within 5 days of service.
When is payment due?
Payments are typically due within 30 days of the bill date, unless otherwise specified on your bill.
How do I get an itemized bill?
Call 603-580-6627 and request one. The statement you normally receive shows only a summary of charges.
Why am I getting bills from doctors I don’t recognize?
During your hospital visit, you may have received care from physicians who aren’t employed by Exeter Hospital but work there. These doctors bill separately for their professional services.
Tips for Managing Your Exeter Hospital Bills
- Keep all paperwork organized – Create a folder for all your medical bills and insurance statements
- Review your bills carefully – Make sure all the services listed are ones you actually received
- Know your insurance coverage – Understanding your deductible, co-pays, and what’s covered can help avoid surprises
- Ask questions – If something doesn’t make sense, call the billing department
- Don’t ignore bills – Even if you can’t pay in full, contact the hospital to discuss options
Final Thoughts
Dealing with hospital bills isn’t fun for anyone, but Exeter Hospital has several systems in place to make it easier. Whether you prefer paying online, setting up a payment plan, or need financial assistance, options are available.
Remember that communication is key – if you’re having trouble paying or understanding your bill, reach out to their Patient Accounts team. They’re there to help!
Have you dealt with Exeter Hospital billing before? What was your experience like? I’d love to hear about it in the comments below!
This article was last updated on October 14, 2025, to reflect the most current information about Exeter Hospital’s billing processes and payment options.
Make a Payment on Your Core Physicians’ Bill
Click the link below to make an online payment on your Core Physicians bill. You do not need to be enrolled in the patient portal to use this link. Visa, MasterCard, American Express and Discover accepted The best time to pay your Core Physicians bill is when you check in for your appointment online. Otherwise click the link above or call 603-580-6753. If you need to pay your Exeter Hospital bill, please call them at 603-580-6627. Online statements are not available on the patient portal at this time. However we do anticipate being able to offer this service again in the future.
