Ever gotten that water bill in the mail and thought “ugh, another thing to deal with”? You’re not alone! As a long-time Hicksville resident, I’ve been paying my water bills for years and wanted to share some tips to make your life easier. The Hicksville Water District offers several convenient ways to pay your bill, and I’m gonna break it all down for you.
Three Simple Ways to Pay Your Hicksville Water Bill
The water district gives us three main options for payment. and I’ve tried them all
- Online payment through their MyAccount Portal (my personal favorite!)
- Mail a check/money order to PO Box 9064, Hicksville NY 11801
- In-person drop-off at 4 Dean Street, Hicksville, NY 11801
Let me tell you about each one in detail.
1. Online Bill Payment – Quick and Easy!
Since December 11, 2023, Hicksville Water District upgraded to a new customer-friendly online payment platform. This has made things WAY easier for me!
You can pay online at https //hicksville-myacctunityprod,net/
The system accepts:
- MasterCard
- Discover Card
- Visa
- Online check
- PayPal
- Venmo
- Apple Pay
- Google Pay
Just be aware of those processing fees:
- ACH Transaction fee: $0.35 (cheapest option!)
- Credit card processing fee: 2.75% (or minimum $1)
- PayPal, Venmo, Apple Pay, Google Pay: 2.75%
- Pay at CVS, Walgreens and more: 2.75%
I usually use the ACH option cuz it’s cheapest, but when I’m in a hurry, the credit card option works great too.
2. Mail Your Payment
If your like me and sometimes prefer the old-school approach, you can still mail your payment. Just send a check or money order to:
PO Box 9064Hicksville NY 11801
Pro tip: I always write my account number on the check memo line so there’s no confusion about whose account to credit!
3. Drop Off Your Payment In Person
Sometimes I’m running errands near Dean Street anyway, so I just swing by the water district office. They’ve made it super convenient:
- Location: 4 Dean Street, Hicksville, NY 11801
- Office hours: Monday through Friday, 8:00 a.m. to 4:00 p.m.
- Blue mailbox: Located by the parking lot entrance if you don’t want to go inside
- Walk-in option: You can hand your payment directly to the office clerk
Understanding Your Hicksville Water Bill
I remember being confused by all the charges on my first water bill years ago. Here’s a quick breakdown of what you might see:
- Base water rate: This covers your basic water service
- Usage charges: Based on how much water you’ve actually used
- Any applicable fees: Sometimes there are district-wide fees for improvements
- Previous balance: If you had any unpaid amount from before
If you’ve got questions about your bill, just call (516) 931-0184. The staff has always been helpful when I’ve called with questions.
Benefits of Using the Online Portal
When I started using the online payment system, I found a bunch of advantages:
- 24/7 access: Pay anytime, even at 2am in your pajamas (been there!)
- Payment history: See all your past payments in one place
- Account management: Update your contact info easily
- Paperless option: Save some trees and reduce clutter
- Auto-pay: Set it and forget it
Water Conservation Tips While We’re At It
Since we’re talking about water bills, I thought I’d throw in some water-saving tips that have helped lower my bill:
- Fix leaky faucets promptly (a dripping faucet wastes gallons!)
- Install water-efficient showerheads and faucet aerators
- Only run full loads in dishwashers and washing machines
- Water lawn and garden during early morning or evening hours
- Consider a rain barrel for outdoor watering needs
Monitoring Your Water Usage
Hicksville Water District offers a cool tool called “EyeOnWater” that lets you monitor your water usage. I downloaded the app last year and it’s been super helpful for catching that leaky toilet before it showed up on my bill!
You can download the EyeOnWater app from your app store and keep tabs on your usage patterns.
What If You’re Having Trouble Paying?
We all go through tough times. If your struggling to pay your water bill, don’t just ignore it. The Hicksville Water District staff can often work with you to set up payment arrangements. Just call their office at (516) 931-0184 to discuss your options.
Important Contact Information
Keep this handy for when you need it:
- Phone: (516) 931-0184
- Fax: (516) 931-6506
- Email: [email protected]
- 24-Hour Emergency Number: (516) 931-0184
- Office Address: 4 Dean Street, Hicksville, New York 11801
- Mailing Address: P.O. Box 9065, Hicksville, NY 11802-9065
My Personal Experience
Last month, I forgot to pay my bill on time (oops!) and had to rush to make a payment. The online system was a lifesaver – I was able to log in at night after remembering, make a quick payment with my credit card, and avoid any late fees. While the 2.75% fee wasn’t ideal, it was worth it for the convenience.
When I first moved to Hicksville, I always paid by check, but honestly, the online system is so much easier. I’ve set calendar reminders on my phone so I don’t forget anymore!
Frequently Asked Questions About Hicksville Water District Bills
How often will I receive a water bill?
Hicksville Water District typically sends bills quarterly, though this can vary depending on your account type. Commercial properties might be billed more frequently.
What if I don’t receive my bill?
Non-receipt of a bill doesn’t excuse payment! If you don’t receive your bill when expected, contact the water district office. This happened to me once when I first moved – turns out they had my old address.
Can I set up automatic payments?
Yes! Through the online portal, you can set up automatic payments using your bank account or credit card. I’ve been doing this for the past year and it’s one less thing to worry about.
What forms of payment are accepted in person?
When paying in person, you can use cash, check, or money order. I usually just drop off a check in the blue mailbox since I’m often running by during lunch.
Is there a way to view my water usage history?
Absolutely! The EyeOnWater app and online portal let you view your historical usage. It’s pretty interesting to see how much water you use in different seasons.
A Little About Hicksville Water District
While we’re on the topic, did you know that Hicksville Water District has been serving our community for over 100 years? They’re responsible for providing clean, safe drinking water to all of us in Hicksville.
The district maintains several facilities throughout the area and regularly tests water quality to ensure it meets all safety standards. If your curious about water quality, they publish an annual Water Quality Report that’s available on their website.
Conclusion
Paying your Hicksville water bill doesn’t have to be a hassle. With three convenient payment options, you can choose what works best for your lifestyle. I personally recommend the online payment system for its convenience and 24/7 availability, but all methods get the job done!
Remember to keep an eye on your water usage through the EyeOnWater app, and reach out to the district office if you have any questions about your bill or service.
Water is our most precious resource, and the Hicksville Water District works hard to ensure we all have access to clean, safe water every day. The least we can do is pay our bills on time!
Do you have any tips for managing water bills or reducing water usage? I’d love to hear them in the comments below!

New Rules for Enclosing Interior Water Meters
A new procedure specifies how a meter enclosure is to be made. There are 4 requirements:
- 1. Enclosures can be made for meter sizes from 5/8” to 1”
- The enclosure must have a main control valve
- The opening must be no smaller than 2.5’x2.5’ and be centered directly in front of the meter setting
- The opening should have a hinged door and allow room for a container to catch backflow water
Find Your Main Control Valve
Every home, apartment, and business should have a main control valve. In an emergency, such as a broken line, use this valve to shut off water to the entire house. If there is an emergency, you will need to act fast, so it is a good idea to mark your valve with a colorful ribbon, tape or paint so you can find it quickly. Before marking it, test it to be sure it is the correct valve and that it is in proper working order. If it is not working properly, call a plumber to repair or replace it. Maintenance of the valve is the responsibility of the homeowner, and keeping it in good repair is vital if there is any kind of plumbing leak or pipe breakage. The ability to locate the valve quickly and shut off the water will not only save you money on your next bill but may minimize damage to the property as well.