Are you tired of writing checks or making phone calls just to pay your medical bills? Well I’ve got some good news for ya! Lakeshore Bone & Joint Institute (LBJI) has made it super easy to handle those orthopedic bills with their online bill pay system. As someone who’s dealt with medical bills before I can tell you this is a game-changer for patients.
What is LBJI Online Bill Pay?
LBJI online bill pay is a convenient service offered by Lakeshore Bone & Joint Institute that allows patients to pay their medical bills electronically through the internet. The institute has partnered with InstaMed to provide this secure payment option, making it easier for patients to manage their healthcare expenses from the comfort of their homes
At Lakeshore Bone & Joint Institute, they understand that dealing with medical bills can sometimes be as painful as the injury itself! That’s why they’ve worked hard to make this process as smooth as possible for their patients.
Benefits of Using LBJI’s Online Payment System
There are tons of reasons why you might wanna use the online bill pay option:
- 24/7 Convenience – Pay your bill anytime, day or night
- No Stamps Needed – Save on postage and envelopes
- Immediate Processing – Your payment gets recorded right away
- Secure Transactions – Your financial information stays protected
- Less Paperwork – Who needs more paper cluttering up their home?
- Quick Access – Just a few clicks and you’re done!
How to Pay Your LBJI Bill Online
Ready to take advantage of this convenient service? Here’s how you can pay your Lakeshore Bone & Joint Institute bill online:
- Visit the LBJI website at www.lbji.com
- Click on “Online Bill Pay” in the navigation menu or patient resources section
- You’ll be redirected to the secure InstaMed payment portal
- Enter your patient information as requested
- Follow the prompts to complete your payment using a credit card or electronic check
- Save or print your receipt for your records
It’s really that simple! The whole process takes just a few minutes, and you’ll have peace of mind knowing your payment has been processed.
LBJI’s Billing Policies
While we’re on the topic, it’s worth mentioning some of LBJI’s general billing policies. Lakeshore Bone & Joint Institute is committed to providing excellent care while keeping costs reasonable. Their professional fees are carefully examined and are customary for orthopedic surgeons in the area.
They expect payment for office visits and X-rays at the time the service is rendered. This policy helps them keep their billing costs down, which is part of their overhead expenses. By paying at the time of service, you’ll have a clear understanding of your bill and an opportunity to discuss any problems right then and there.
For surgical procedures and services performed outside their office, LBJI may agree to file with your insurance company for direct payment. This arrangement can save you from paying a large fee upfront and waiting for reimbursement.
What If I’m Having Financial Difficulties?
We all hit rough patches sometimes, and LBJI gets that. They’ve stated clearly on their website: “We do not want any patient to suffer undue financial hardship because of their misfortune.”
If you’re having trouble with your account, don’t hesitate to request a meeting with their accounting department. A confidential discussion might help resolve your problem. They’re willing to work with patients who are experiencing financial difficulties.
Insurance and Worker’s Compensation
For those with insurance, LBJI provides information and forms to help you claim reimbursement from your insurance company. However, they generally don’t file claims unless they have a prior agreement with your insurance carrier.
If you’re dealing with a work-related injury, LBJI will need written authorization from your insurance carrier. For questions about work-related conditions, you can contact their office at (219) 921-1444.
And don’t forget – deductibles and co-payments are due at the time of your appointment, regardless of your insurance situation.
Why I Think LBJI’s Online Bill Pay is Worth Using
I’ve dealt with plenty of medical bills in my life, and let me tell you, having an online payment option makes things soooo much easier. No more searching for stamps, writing checks, or worrying about payments getting lost in the mail.
The LBJI system through InstaMed is secure and user-friendly. Plus, being able to make payments whenever it’s convenient for me (even at 2 AM in my pajamas!) is a huge bonus.
Tips for Managing Your LBJI Medical Bills
Here are some practical tips I’ve found helpful when dealing with medical bills:
- Keep all your LBJI paperwork organized in one place
- Save electronic receipts from online payments
- Set calendar reminders for payment due dates
- Contact the billing department early if you have questions
- Review your insurance coverage before procedures when possible
- Consider setting up payment plans for larger bills if needed
Contact Information for Billing Questions
If you have questions about your bill or the online payment system, don’t hesitate to reach out to LBJI directly. Their billing department can be reached at (219) 921-1444. The representatives are knowledgeable and can help with insurance coverage questions or payment and billing concerns.
Locations Served by LBJI
It’s worth noting that Lakeshore Bone & Joint Institute serves multiple communities in Indiana, including:
- Chesterton
- Crown Point
- Michigan City
- Portage
- Schererville
- Valparaiso
No matter which location you visit, the same online bill pay system is available to all LBJI patients.
The Bottom Line
LBJI’s online bill pay system reflects their commitment to providing not just excellent medical care but also excellent patient service. They understand that dealing with medical bills can be stressful, and they’ve taken steps to make the process as painless as possible.
By offering this convenient payment option, Lakeshore Bone & Joint Institute is showing that they value their patients’ time and peace of mind. After all, when you’re recovering from an orthopedic issue, the last thing you need is billing hassles!
If you’re a patient at LBJI and haven’t tried their online bill pay yet, I definitely recommend giving it a try. It’s quick, secure, and will save you time and effort in the long run.
Frequently Asked Questions About LBJI Online Bill Pay
Is the online payment system secure?
Yes, LBJI uses InstaMed, a trusted healthcare payment platform that employs encryption and other security measures to protect your financial information.
Can I pay someone else’s bill?
Yes, you can make payments on behalf of family members or others as long as you have the necessary patient information.
What payment methods are accepted?
The online system typically accepts major credit cards and electronic checks.
Will I receive a receipt for my payment?
Yes, you’ll be able to print or save an electronic receipt after completing your payment.
Can I set up automatic payments?
You’ll need to check with LBJI directly about automatic payment options, as these may vary.
Do I need to create an account to pay online?
While creating an account might provide additional features, many medical bill pay systems allow for one-time payments without creating an account.
Taking care of medical bills is never fun, but LBJI has definitely made it easier with their online bill pay option. It’s just one more way they’re trying to provide the best possible experience for their patients. And honestly, anything that makes dealing with medical bills easier gets a thumbs up from me!
Remember, if you’re a patient at Lakeshore Bone & Joint Institute and need to pay a bill, just head to their website and look for the Online Bill Pay option. Your future self will thank you for saving all that time and hassle!

After-Hours & Emergency Care
Our orthopedic specialists are available 24/7 for urgent needs. For after-hours orthopedic urgent concerns, call (219) 921-1444, and our answering service will contact the on-call doctor who will return your call.
If you require immediate medical attention, call 911 or visit the nearest emergency room.
For routine questions or medication prescription refills, please call during office hours.
Need a new prescription or refill? Prescriptions are handled during regular business hours.Pain medication refills are not available after hours (this policy is dictated by the state government).
Find office hours for each location on our Locations Page. You can also request a prescription by calling (219) 921-1444.