Navigating medical billing shouldn’t be complicated. Here’s everything you need to know about Lifespan bill pay options.
Are you trying to figure out how to pay your Lifespan medical bill? You’re not alone! Medical billing can be confusing, but paying your Lifespan bill doesn’t have to be a headache. I’ve put together this comprehensive guide to make the process as smooth as possible for you.
Understanding Your Lifespan Billing Options
Lifespan Health offers several convenient ways to pay your medical bills. Whether you prefer online payments phone payments, or need financial assistance, there’s an option that fits your needs.
Online Bill Pay Through MyChart
The easiest and most convenient way to pay your Lifespan bill is through MyChart This secure medical records portal lets you
- Access your medical information and test results from any device
- Monitor your conditions
- Contact your physicians
- Pay bills online
- Save payment methods for future use
How to Pay as a MyChart User
If you already have a MyChart account, simply log in to pay your bills. You’ll be able to:
- Use saved credit cards or bank accounts
- Review your payment history
- Learn more about your bill
- Sign up for payment plans
How to Pay as a Guest
Don’t have a MyChart account? No problem! You can still pay your bill online as a guest without signing up.
- Visit the Lifespan Pay as Guest portal (https://my.lifespan.org/mychartprd/billing/guestpay/payasguest)
- Enable JavaScript in your browser if prompted
- Enter your guarantor information and account number from your statement
- Complete your payment
What’s a Guarantor?
The guarantor is the person responsible for paying the bill. You can find the guarantor name and account number on your statement. If you’re paying for yourself, you are the guarantor.
What’s a Visit Account?
A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. You may have multiple visit accounts, each with their own balance.
Pay by Phone
If you prefer to speak with someone directly, you can pay your Lifespan bill by phone. Just call customer service at 401-444-6966. Representatives are available Monday to Friday, 8 a.m. to 5 p.m.
Paperless Billing at Brown University Health/Lifespan
Effective August 24, 2025, Brown University Health (part of the Lifespan system) is moving to paperless billing. This means:
- All billing statements for patients with an active MyChart account will be sent electronically via email and text message
- You’ll receive instant notifications with bills sent directly to your email and phone
- Secure access to view your statements anytime in MyChart
- Eco-friendly reduction in paper waste and mailing delays
- Always accessible billing history organized in one place
- More efficient management of medical billing from anywhere
If you prefer paper statements, you can opt out of paperless billing anytime by:
- Visiting the Billing Summary in MyChart
- Calling 401-444-6966
Important Payment Information for Lifespan Community Health Centers
If you’re a patient at one of Lifespan’s community health centers in Savannah, Adamsville, Selmer, or Clifton, payment is due at the time of your appointment:
- Slide Eligible = Nominal Fee per Sliding Scale Schedule
- Medicare Without a Secondary = $28.00
- Insurance with a Copay = Copay Amount per Insurance Insurance Plan
- Uninsured, Non-Slide Eligible = $60.00*
- Insurance with a Deductible = $60.00*
*This is only a deposit. The remaining balance will be billed to you via a statement.
Payment Methods Accepted
Lifespan accepts:
- Cash
- Checks
- All major credit cards
Insurance Information
Insurance Providers Accepted by Lifespan
Lifespan accepts many major insurance providers including:
- Medicare
- Medicaid (including BlueCare, Well Point, and United Healthcare)
- Humana
- Healthspring
- UMR
- Golden Rule
- CIGNA
- Aetna
- Worker’s Comp
- Blue Cross Blue Shield
- Tricare
- Ambetter
- HealthSmart Benefit Solutions
- United Healthcare
Always contact your specific Lifespan location if your insurance is not listed to confirm acceptance.
Patient/Insurance Responsibility
Remember that your relationship is with Lifespan, not your insurance company. The benefits of your health coverage are an agreed contract between you and your insurance carrier. While Lifespan staff understand most insurance providers and coverage, it’s important to be familiar with your exact benefits and limitations.
Co-Pays & Deductibles
Co-pays, co-insurance and deductibles are due at the time of your services. These payment amounts are generally between $36.00 to $60.00, depending on your coverage type and services provided.
- Co-insurance: A percentage-based payment you’re responsible for after your deductible has been satisfied.
- Deductibles: Amounts you must pay out of pocket before your insurance carrier begins covering additional medical expenses.
For deductible amounts, co-payment details and co-insurance information, contact your insurance provider directly.
Financial Assistance Options
Self-Pay Patients
Lifespan is committed to providing high quality, affordable medical services to all patients, regardless of insurance status. If you’re not covered by an insurance provider, Lifespan offers discounts for many income levels and backgrounds. Uninsured patients are encouraged to complete the Sliding Scale application.
Sliding Scale Information
You may qualify to pay a reduced price for some services and treatments at Lifespan health centers. The exact amount you pay depends on your income and family size. Once you qualify for the Sliding Scale, you can use it for 12 months.
2025 Sliding Scale Example
If your income is between $0 and $15,650 and you live alone, you would qualify for Lifespan’s nominal fee of $36. If it’s between $15,650 and $20,815, then you would qualify for a nominal fee of $48, etc.
How To Qualify For The Sliding Scale
To qualify, you must bring proof of your family’s income, such as:
- Pay stubs
- Tax forms (preferred documentation)
- Letter from your employer
- Documents showing income from unemployment, SSI, alimony, child support or other sources
If you don’t know your exact income, you can estimate. But if you don’t bring proof of income back to the health center, you will be charged full price.
Services Not Covered By The Sliding Scale
Some services aren’t covered by the Sliding Scale but may be covered by other programs:
- Vaccines
- Vasectomy/Tubal Ligation
- Birth Control
- Pregnancy
- Services from outside hospitals or doctors
Budget Plans
Lifespan understands that sometimes you need a helping hand and offers options to assist when you’re having difficulty meeting financial obligations. Patient Account Representatives can offer flexible payment plans for you and your family.
Helpful Tips for Smooth Billing
- Show your insurance card at each visit when you check in
- Have your copay ready when checking in
- Notify Lifespan of any changes in insurance, address, or phone number
- Contact customer service if you have questions about your insurance claim
- Keep track of your visit accounts and guarantor information
Why Choose Online Bill Pay?
Online bill pay through MyChart offers several advantages:
| Feature | Benefit |
|---|---|
| 24/7 Access | Pay bills anytime, anywhere |
| Saved Payment Methods | Easily use stored credit cards or bank accounts |
| Payment History | Track all your payments in one place |
| Paperless Option | Receive bills electronically |
| Secure Platform | Your financial information stays protected |
| Payment Plans | Set up flexible payment arrangements |
Sign Up for MyChart Today!
Want to save your credit card or bank account for next time? You can also learn more about your bill, sign up for a payment plan, and review your payment history. Signing up for MyChart is easy!
- Visit the MyChart website
- Click “Sign up now”
- Follow the prompts to create your account
- Enjoy convenient access to all your billing information
Final Thoughts
Paying your Lifespan bill doesn’t need to be complicated. With multiple options available—from online payments through MyChart to phone payments and financial assistance programs—Lifespan strives to make the billing process as smooth as possible.
If you ever have questions about your bill, don’t hesitate to contact Lifespan’s customer service. They’re dedicated to helping you understand your financial responsibilities and finding solutions that work for your situation.
Remember, keeping your account information accurate is crucial. Always report any changes in your information to Lifespan staff in a timely manner to ensure seamless billing and avoid any unnecessary complications.
Insurance Providers We Accept
- Medicare
- Medicaid to include BlueCare, Well Point, and United Healthcare
- Humana
- Healthspring
- UMR
- Golden Rule
- CIGNA
- Aetna
- Worker’s Comp
- Blue Cross Blue Shield
- Tricare
- Ambetter
- HealthSmart Benefit Solutions
- United Healthcare
Please show your insurance card at each visit when you check in
You may qualify to pay a reduced price for some services and treatments at our health centers. The exact amount you pay depends on your income and family size. This is the Sliding Scale. Once you qualify for the Sliding Scale, you can use it for 12 months. If your income or family size changes during those 12 months, you must let us know.
Paper currency was not created to last – The average lifespan of a $100 bill is only 15 years.
FAQ
How can I pay my Lifespan hospital bill?
To pay your Lifespan hospital bill, you can call our customer service department at 401-444-6966. Representatives are available Monday to Friday, 8 a.m. to 5 p.m. Alternatively, you can explore other payment options or apply for financial assistance if you meet specific income guidelines.
Can I pay my Lifespan bill online?
Yes, Lifespan hospitals offer the convenience of online bill pay. You can pay your bill online using MyLifespan, which also allows you to access your medical information, monitor your conditions, contact your physicians, and more.
How does lifespan Bill my health insurance company?
To accommodate you, Lifespan will take responsibility in billing your health insurance company based on the information you provide. To receive the benefit of these accommodations, it is critical that your information is always accurate in our system. Report any changes in your information to our Lifespan staff in a timely manner.
How do I pay my lifestance Bill?
Please have your insurance card and payment information available for appointment booking. LifeStance bill payments. Search for your LifeStance provider by name or scroll down to locate their payment link.
Does lifespan offer discounts for uninsured patients?
Lifespan is committed to providing the high quality, affordable medical services to all patients regardless of whether or not they are insured. If you are not covered directly by an insurance provider, we offer discounts for many income levels and backgrounds. Uninsured patients are encouraged to complete the Sliding Scale application.
How can I pay my bill on my phone?
Can you hire someone to pay all your bills?
Having someone pay your bills isn’t something that many people will pursue, which is why it might seem so hard to find the resources needed to make it a reality for you. However, there are individuals and companies out there that will manage your bank account and pay bills on your behalf.
How to pay bill for Circle Life online?
You will also be able to use the Pay Bills option in the Home > View Upcoming Bills > Pay Bills to re-initiate a payment anytime you want and clear your outstanding bills.
Is there a service that will pay your bills for you?
SilverBills manages the entire bill paying process: receiving, analyzing, storing, and paying. Thanks to our seamless service, it’s impossible to miss a payment. Say goodbye to late fees and the stress that comes with them. If you receive any, SilverBills will pay them.
