Are you tired of struggling to figure out how to pay your Lyon Coffey electric bill? I’ve been there too! After moving to Kansas last year, I spent way too much time figuring out the payment system. Today, I’m sharing everything I’ve learned about paying your 4 Rivers Electric Cooperative bill (formerly Lyon Coffey) to make your life easier.
What Happened to Lyon Coffey Electric?
First things first – if you’re confused about the name change, Lyon Coffey Electric merged with Radiant Electric to become 4 Rivers Electric Cooperative. That’s why when you go to pay your bill, you’ll see “4 Rivers” instead of “Lyon Coffey” these days.
Ways to Pay Your 4 Rivers (Lyon Coffey) Electric Bill
Here are all the methods available to pay your electric bill
Online Payment Options
The easiest way to pay is online through SmartHub. Here’s how:
- SmartHub Account Login – Create an account and manage everything in one place
- Pay As Guest – Quick payment without creating an account
- Paperless Billing – Less clutter, more convenience
When I first moved here, I was skeptical about online payments, but SmartHub has been super reliable. I haven’t had a single issue in over a year!
Other Payment Methods
Not everyone loves paying bills online, 4 Rivers Electric offers several other options
- Phone Payments – Call 620-364-2116
- In-Person Payments – Visit one of their offices:
- Lebo Office: 2731 Milo Terr., Lebo, KS 66856
- Fredonia Office: 9346 Jewell Rd., Fredonia, KS 66736
- Emporia Office: 2501 W. 18th St., Ste. B, Emporia, KS 66801
All offices are open Monday through Thursday from 7:00 am to 5:30 pm. The Emporia office closes briefly from 1:30 pm to 2:00 pm for lunch.
Using SmartHub for Bill Payment
SmartHub is definetely the most convenient way to pay your bill. Here’s what you need to know:
Setting Up Your SmartHub Account
- Visit the 4 Rivers Electric website at 4riverselectric.com
- Click on “Member Login” or “My Account”
- Choose “Pay My Bill With SmartHub”
- Create a new account using your account number
- Set up your username and password
SmartHub Features
Once you’re in, you can:
- View and pay current bills
- Check your electricity usage
- Set up automatic payments
- View payment history
- Report outages
- Enroll in paperless billing
I personally love the usage tracking feature – it’s helped me cut my electric bill by about 15% just by seeing where I’m using the most energy!
Pay As Guest Option
Don’t want to create an account? No problem! The “Pay As Guest” option lets you make a one-time payment without signing up. You’ll need:
- Your account number
- Payment method information
This is super helpful when I’m traveling and need to quickly pay my bill without logging in.
Assistance Programs for Electric Bills
Sometimes we all need a little help. 4 Rivers offers programs that might help if you’re struggling:
LIEAP Program
The Low Income Energy Assistance Program (LIEAP) helps eligible households pay a portion of their home energy costs. It’s a lifesaver during those brutal Kansas winter months!
Cold Weather Accommodation
Kansas has special rules preventing disconnection during extremely cold weather. If the temperature is forecast to drop below 35°F within the next 24 hours, 4 Rivers cannot disconnect your service.
Understanding Your Electric Bill
Your 4 Rivers electric bill includes several components:
- Energy charges – Based on kilowatt-hour (kWh) usage
- Demand charges – For some rate classes
- Service fees – Basic connection charges
- Taxes – State and local utility taxes
I was confused about the “demand” part of my bill at first, but their customer service explained it really well. It’s basically how much electricity you need at peak times.
Recent News and Updates
The cooperative has been busy lately! Some recent updates include:
- Co-op Month Celebration (October 2025) – Focus on the future of power
- New Account Management Tools (September 2025) – New ways to save money
- Rate Hearing Announcement (July 2025) – Regarding parallel generation and net metering
Contact Information
Need to reach someone directly? Here’s how:
- Phone: 620-364-2116 or 800-748-7395
- Visit: Any of the three offices listed above
- Facebook: Follow 4 Rivers on Facebook for co-op news
- Website: 4riverselectric.com
Outage Reporting
Power outages happen to everyone. When they do, you can:
- Report it through the SmartHub app
- Call the outage line
- Check the Outage Map on the website to see affected areas
Last winter, we had a major ice storm, and I was impressed by how quickly they responded to outages. The map was updated every 15 minutes!
Additional Services from 4 Rivers
Your electric cooperative offers more than just electricity:
- Rebates – For energy-efficient appliances and upgrades
- Surge Protection – Safeguard your electronics
- Scholarships – For students pursuing electrical lineman careers
- Youth Leadership Programs – Great opportunities for kids
Tips for Lowering Your Electric Bill
Who doesn’t want to save money? Here are some tips I’ve learned:
- Track your usage in SmartHub to identify high-consumption appliances
- Consider paperless billing for convenience
- Set up automatic payments to avoid late fees
- Look into energy efficiency rebates before purchasing new appliances
- Consider budget billing to even out seasonal highs and lows
Safety Reminders
4 Rivers is big on safety education:
- Call 811 before digging – This is a free service to mark underground utilities
- Move over for utility vehicles – It’s the law in Kansas
- Farm safety around power lines – Especially important during planting and harvest seasons
Final Thoughts
Paying your electric bill shouldn’t be complicated. Whether you prefer online, phone, or in-person payments, 4 Rivers makes it pretty straight-forward. The SmartHub system has definitely made my life easier since moving here.
If you’re still calling it “Lyon Coffey” like I did for months after the name change, don’t worry! The folks at 4 Rivers are patient and helpful regardless of what you call them.
Have questions about your bill or payment options? Don’t hesitate to reach out to their customer service team. They’ve always been super friendly whenever I’ve called with questions.
Frequently Asked Questions
Q: Is Lyon Coffey Electric still operating under that name?
A: No, Lyon Coffey merged with Radiant Electric to become 4 Rivers Electric Cooperative.
Q: Can I pay my bill without creating an account?
A: Yes! Use the “Pay As Guest” option on their website.
Q: What are the office hours for in-person payments?
A: Monday through Thursday, 7:00 am to 5:30 pm (Emporia office closes 1:30-2:00 pm for lunch).
Q: Is there an app for bill payment?
A: Yes, you can download the SmartHub app on your smartphone.
Q: What if I can’t pay my entire bill?
A: Contact 4 Rivers customer service to discuss payment arrangements or assistance programs.
Q: How can I report a power outage?
A: Through SmartHub, by phone, or check the outage map on their website.
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