Designated as a 501(c)(12) Benevolent life insurance associations, irrigation companies, telephone companies, etc., which have a mutually beneficial nature.
According to its Dec. 2023 tax filing, this nonprofit: Reported conflict of interest transactions Organizations must report loans, grants or business transactions with interested parties, which may include key employees and officers, their family members and any businesses in which they hold a controlling interest. These transactions must be reported on Schedule L.
Are you tired of driving to the Ely or Eureka office just to pay your power bill? I know the struggle – especially during those cold Nevada winters! Today, I’m gonna share everything you need to know about Mt Wheeler Power bill pay options that can save you time and gas money
What is Mt. Wheeler Power?
Before diving into bill payment methods let’s talk about who Mt. Wheeler Power actually is. They’re a local electric cooperative serving communities across eastern Nevada. Their main office is in Ely with another location in Eureka. As a cooperative, they focus on providing reliable electricity at reasonable costs to their members (that’s you!).
Their mission statement says it all “To safely provide our members with electric service at the lowest possible cost, consistent with sound business practices.”
Online Bill Pay Options
Mt. Wheeler Power offers a convenient online portal for members to pay their bills. Here’s how you can access it:
- Visit the Mt. Wheeler Power website at mwpower.net
- Look for the “Online Bill Pay” link in the top navigation
- Click and you’ll be directed to their customer portal at https://online.mypcsportal.com/online/mwonline/Home.aspx
First-Time Users: How to Register
If it’s your first time using the online system, don’t worry! The process is pretty simple:
- Click the “Register” button on the login page
- Follow the prompts to create a username and password
- You’ll need to associate your Mt. Wheeler Power account with your new online profile
- Once registered, you can manage one or multiple accounts from the same login
I remember when I first registered, I was surprised how easy it was. Took me about 5 minutes total!
Returning Users: Login Process
Already have an account? Great! Just:
- Enter your username
- Type your password
- Check “Remember Login” if you want to save time next visit
- Click the blue “Login” button
If you forget your password, there’s a “Reset Password” option right there on the login screen.
Benefits of Using Online Bill Pay
Why bother with online bill pay? Here’s why I switched and never looked back:
- 24/7 Access – Pay anytime, even at 2 AM in your pajamas!
- Save Time – No driving to an office or waiting in line
- Payment History – Easy access to past payments for budgeting
- Account Management – View usage patterns and billing info
- Paperless Option – Help the environment by going digital
Alternative Payment Methods
Not everyone likes paying bills online, and that’s okay! Mt. Wheeler Power offers several other ways to pay:
In-Person Payments
You can still pay in person at either of their offices:
-
Ely Office (Main): 1600 Great Basin Boulevard, Ely, NV 89301
Hours: 7:30 a.m. to 5:30 p.m., Monday–Thursday
Phone: 775-289-8981 -
Eureka Office: 790 South Monroe, Eureka, NV 89316
Hours: 8:30 a.m. to 1:30 p.m., Monday–Thursday
Phone: 775-237-5497
Phone Payments
Some folks prefer to call in payments, and Mt. Wheeler can accommodate that too. Just call your local office during business hours.
Assistance Programs for Those Who Need Help
We all go thru tough times occasionally. If you’re struggling to pay your power bill, Mt. Wheeler Power offers several assistance programs:
- CARE (Customer Assistance for Residential Energy) – Helps eligible low-income households
- LIHEA (Low Income Home Energy Assistance) – Federal program providing energy assistance
- Santa’s Elves – Seasonal assistance program with applications due by October 30th, 2025
Don’t be shy about asking for help – that’s what these programs are for!
Understanding Your Mt. Wheeler Power Bill
Sometimes the hardest part isn’t paying the bill but understanding what you’re paying for! Here’s a breakdown of what you might see on your bill:
- Base Service Charge – Fixed monthly fee for having service
- Energy Charge – Cost based on your actual electricity usage (kWh)
- Power Cost Adjustment – Fluctuates based on wholesale electricity costs
- Taxes & Fees – Various governmental and regulatory charges
Mt. Wheeler offers different rate structures including:
- Residential Rates
- Irrigation Rates
- Large General Service Rates
You can view the complete rate schedule on their website to understand which category applies to you.
Tips for Lowering Your Electric Bill
Who doesn’t want a lower power bill? Here are some tips I’ve personally used to reduce my Mt. Wheeler Power bill:
-
Take advantage of rebates – Mt. Wheeler offers various rebate programs for energy-efficient appliances
-
Consider energy efficiency loans – They provide financing for energy-saving home improvements
-
Participate in the GreenWay Program – Support renewable energy initiatives
-
Simple household changes:
- Swap to LED light bulbs
- Use programmable thermostats
- Seal drafty windows and doors
- Unplug electronics when not in use
- Run major appliances during off-peak hours
What to Do If You Have Trouble Paying
Life happens, and sometimes bills pile up. If you’re having trouble paying your Mt. Wheeler Power bill:
- Contact them early – Don’t wait until disconnect notice arrives
- Ask about payment arrangements – They may work with you on a payment plan
- Apply for assistance programs – See the section above about CARE and LIHEA
- Check community resources – Local charities sometimes offer utility assistance
Reporting Power Outages
While not directly related to bill pay, it’s important to know how to report power outages. Mt. Wheeler Power makes this easy through:
- Their website – Look for “Report An Outage” section
- Phone – Call your local office
- Mobile reporting options – For on-the-go reporting
The faster you report outages, the faster they can respond!
About Mt. Wheeler Power’s Community Involvement
One thing I love about Mt. Wheeler Power is their commitment to the communities they serve. They’re not just a utility company – they’re neighbors helping neighbors. Some of their community programs include:
- Scholarships – Including a specialized Lineman Scholarship
- Youth Leadership Programs – Like the Michael F. Peterson Youth Challenge
- Education Initiatives – Including STEAM programs and career fairs
- Sharing Success Grants – Supporting community organizations
When you pay your Mt. Wheeler Power bill, you’re supporting a company that gives back!
Frequently Asked Questions About Bill Pay
Can I set up automatic payments?
Yes! Through the online portal, you can establish recurring payments that will automatically deduct your bill amount on the due date.
What payment methods are accepted online?
The online system accepts major credit/debit cards and electronic checks (bank account transfers).
Is there a fee for paying online?
Mt. Wheeler Power doesn’t charge extra fees for online payments, making it an economical choice.
What if I need to update my billing information?
You can easily update your contact and payment information through the online portal after logging in.
How do I know my payment went through?
The system provides immediate confirmation after successful payments, and you’ll typically receive an email receipt as well.
Conclusion
Paying your Mt. Wheeler Power bill doesn’t have to be a hassle. With their convenient online portal, you can manage your account, view usage history, and make payments anytime, anywhere.
I personally switched to online bill pay last year and it’s been a game-changer – no more forgetting due dates or making special trips to the office! If you haven’t tried it yet, I highly recommend giving it a shot.
Remember, Mt. Wheeler Power is more than just an electric company – they’re a cooperative owned by the members they serve. That means they’re working for you, not distant shareholders.
Until next time, stay energized!
This guide was last updated October 2025. For the most current information, please visit Mt. Wheeler Power’s website or contact their customer service team directly.
Fiscal Year Ending Dec. 2021
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $0 | |
| Program Services | $39,635,593 | 99.2% |
| Investment Income | $33,662 | 0.1% |
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $1,500 | 0.0% |
| Net Fundraising | $0 | |
| Sales of Assets | $42,602 | 0.1% |
| Net Inventory Sales | $1,644 | 0.0% |
| Other Revenue | $239,684 | 0.6% |
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $690,738 | 1.7% |
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $2,564,195 | 6.4% |
| Assets/Debt | |
|---|---|
| Total Assets | $62,442,226 |
| Total Liabilities | $25,096,807 |
| Club or Co-Op Income | |
|---|---|
| Income From Members | $40,294,605 |
| Income From Other Sources | $726,978 |
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Kevin Robison (Ceo) | $231,457 | $0 | $112,010 |
| Shellie Watts (Member Services Manager/Hr) | $140,418 | $0 | $102,114 |
| William Ricci (Operations Manager) | $139,905 | $0 | $100,712 |
Fiscal Year Ending Dec. 2010
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
