Are you staring at a Progenity bill wondering how to pay it? You’re not alone! Many folks get confused about the payment process, especially since Progenity is now known as Biora Therapeutics. I’ve put together this comprehensive guide to make your life easier and help you understand all your payment options.
What is Progenity/Biora Therapeutics?
Before diving into payment methods, let’s clarify who we’re talking about. Progenity, Inc. has rebranded as Biora Therapeutics. They’re a health provider based in San Diego, California that specializes in innovative therapeutic solutions and cutting-edge biotechnology treatments. If you’ve received medical services from them, particularly clinical services, you might have a bill to pay.
Quick Payment Methods for Progenity Bills
For those in a hurry here are your main options
- Online payment via doxo: Pay through doxo.com using credit/debit cards or bank accounts
- Direct payment: Pay through Biora Therapeutics’ website
- Phone payment: Call customer service at 855-293-2639
- Progyny payment portal: If your bill is through Progyny (a related service), use progyny.com/payment/
Now, let’s look at each method in more detail
Paying Your Progenity Bill Online through doxo
Doxo provides a convenient platform for paying your Progenity (now Biora Therapeutics) bills online. Here’s how it works:
- Visit the doxo website at doxo.com/u/biller/progenity-inc-24BFC02
- Create an account or sign in if you already have one
- Add Biora Therapeutics (formerly Progenity) to your list of billers
- Enter your payment information and complete the transaction
Benefits of using doxo:
- Pay with Visa, MasterCard, Discover credit/debit cards
- Apple Pay option available
- Bank account payment option (usually free)
- Track all your payments in one place
- Set reminders for due dates
- Access payment history easily
- Mobile app available for iPhone and Android
One thing to note – while payment via linked bank account is usually free, other payment methods may incur a fee. These fees will be displayed before checkout, so there won’t be any surprises
Direct Payment Through Biora Therapeutics Website
If you prefer to pay directly through the company, you can visit their official website. This might be a good option if you’re concerned about using third-party services.
- Visit bioratherapeutics.com
- Look for the payment or billing section
- Enter your bill information and payment details
- Complete the transaction
Paying by Phone
If online payments aren’t your thing, you can always pay by phone. Biora Therapeutics offers customer support for billing inquiries and payments.
Customer Service Number: 855-293-2639
Alternative Support: 646-627-8390
When calling, make sure you have your bill and payment information ready. The representative will guide you through the payment process.
Finding Your Bill Online
Can’t find your paper bill? No problem! You can access your bill online through the Biora Therapeutics website. This is handy if you need to check the amount due or service details before making a payment.
Paying Through Progyny
If your bill is related to Progyny services (fertility and family building benefits), you’ll need to use their specific payment portal.
- Visit progyny.com/payment/
- Fill in the required information:
- First Name
- Last Name
- Phone
- Invoice number
- Amount due
- Click “Next” to proceed with payment
Important note: Payments through Progyny may take 3-5 business days to reflect in your balance. If you’ve already paid your balance, you can disregard the notice.
Commonly Asked Questions About Progenity Bill Pay
How long does it take for my payment to process?
Payments typically process within 3-5 business days, though this may vary depending on your payment method. Electronic payments usually process faster than checks or money orders.
What if I can’t pay my bill in full?
If you’re struggling to pay your bill in full, contact Biora Therapeutics customer service at 855-293-2639. They might be able to set up a payment plan or discuss other options with you.
Is there an autopay option?
Yes, through the doxo platform, you can set up automatic payments for recurring bills. This helps ensure you never miss a payment deadline.
What should I do if I think there’s an error on my bill?
If you notice any discrepancies or have questions about charges on your bill, contact customer service directly at 855-293-2639 to discuss the issue.
Are my payment details secure?
Both doxo and Biora Therapeutics use secure encryption to protect your payment information. When using doxo, your payment card and bank details are never shared with the biller.
Tips for Hassle-Free Bill Payments
To make your Progenity/Biora Therapeutics bill payment experience smoother:
- Keep track of due dates to avoid late fees
- Save confirmation numbers for all payments
- Update contact information if you move or change phone numbers
- Check your insurance coverage before services to understand what portion you’ll be responsible for
- Review bills promptly to catch any potential errors
Understanding Your Progenity Bill
Sometimes medical bills can be confusing. Here’s a quick breakdown of what you might see on your Progenity/Biora Therapeutics bill:
- Service description: The specific tests or procedures performed
- Date of service: When you received the service
- Charges: The full cost before insurance
- Insurance payments: What your insurance covered
- Patient responsibility: The amount you need to pay
If anything on your bill doesn’t make sense, don’t hesitate to call customer service for clarification.
Payment Options Comparison Table
| Payment Method | Pros | Cons | Processing Time |
|---|---|---|---|
| Doxo Online | Convenient, multiple payment methods, tracking | Potential fees for some payment types | 3-5 business days |
| Direct Website | No third party involved | Limited payment options | 2-3 business days |
| Phone Payment | Personal assistance, good for questions | Time consuming, limited hours | 3-5 business days |
| Progyny Portal | Specific for fertility services | Limited to Progyny services | 3-5 business days |
What to Do If You’re Having Trouble Paying
Healthcare bills can sometimes be overwhelming. If you’re having difficulty paying your Progenity/Biora Therapeutics bill, consider these options:
- Contact billing support to discuss payment plans
- Ask about financial assistance programs that might be available
- Check if your insurance can cover more of the cost
- Negotiate the bill amount – sometimes providers will reduce bills for those in financial hardship
Recent Changes to Be Aware Of
The transition from Progenity to Biora Therapeutics has caused some confusion for patients. If you have older bills labeled “Progenity,” they’re still valid and should be paid through the methods described above. The company has kept both payment systems operational during the transition.
Why Timely Payments Matter
Staying on top of your medical bills is important for several reasons:
- Avoids damage to your credit score
- Prevents collections actions
- Maintains your relationship with healthcare providers
- Gives you peace of mind
I always recommend setting calendar reminders for bills or using an app like doxo that can send notifications when payments are due.
Our Experience with Progenity/Biora Payments
In our experience working with clients, we’ve found that the doxo payment method tends to be the most straightforward for most people. The ability to track payments and set reminders has been particularly helpful for many users. However, if you’re only paying a one-time bill, the direct website or phone payment might be simpler.
Paying your Progenity (now Biora Therapeutics) bill doesn’t have to be complicated. Whether you prefer online payments through doxo, direct website payments, phone payments, or the Progyny portal for fertility services, there’s an option that will work for you.
Remember to keep records of your payments and don’t hesitate to reach out to customer service if you have questions or concerns about your bill. The main customer service number is 855-293-2639.
Have you had experience paying a Progenity bill? What method worked best for you? We’d love to hear about your experience in the comments!
Resources for More Help
If you need additional assistance, here are the important contact points:
- Customer Support Phone: 855-293-2639 or 646-627-8390
- Website: bioratherapeutics.com
- Doxo Payment Link: doxo.com/u/biller/progenity-inc-24BFC02
- Progyny Payment Portal: progyny.com/payment/
Don’t let those medical bills pile up! Take action today and get them paid using the method that works best for you.

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