How to Pay Your Radiology of Indiana Bill: Complete Guide for Patients

Hey there! If you’ve recently had a radiology procedure done in Indiana and received a bill, you’ve landed in the right place I’ve put together this comprehensive guide to help you understand how to pay your Radiology of Indiana bill with minimal hassle Let’s dive right in and sort out those medical bills together!

Understanding Your Radiology Bill

Before we jump into payment methods, it’s important to understand why you’re getting these bills in the first place. Many patients get confused when they see multiple bills for the same procedure.

Why am I receiving two bills for the same test?

This is actually super common and doesn’t mean you’re being double-billed! When you get radiology services there are two separate components

1. Technical Component – This comes from the hospital or imaging facility for performing the actual scan
2. Professional Component – This comes from Radiology of Indiana for the radiologist who interpreted your results

So if you’ve received bills from both the hospital AND from Radiology of Indiana, don’t panic! They’re billing for different services

Who is this doctor I’ve never met?

Another common question! The doctor listed on your Radiology of Indiana bill is a radiologist – a medical specialist who interprets your imaging results. Most of the time, you won’t meet the radiologist face-to-face. They work behind the scenes to analyze your images and send the results to your ordering physician.

Bill Pay Options for Radiology of Indiana

Now, let’s get to the part you’re here for – how to pay that bill! Radiology of Indiana offers several convenient options:

1. Online Payment

The quickest and easiest method is to pay online through their dedicated payment portal.

• Visit: https://www.radiologyofindiana.com/patient-info/billing-information/
• Click on: “Click Here to Pay Your Bill” button
• Follow the instructions to complete your payment

You can use Visa or Mastercard for online payments.

2. Payment by Phone

If you prefer speaking with a real person or have questions about your bill:

• Call: 317.579.2131
• Hours: Monday through Friday, 8:00 am to 4:00 pm

The billing staff can process your payment over the phone and answer any questions you might have about your charges.

3. Payment by Mail

If you prefer the traditional route, you can mail your payment to:

Radiology of Indiana
9998 Crosspoint Blvd., Suite 200
Indianapolis, Indiana 46256

Be sure to include your account number from your bill to ensure proper credit to your account!

For Imaging Associates of Indiana Patients

If your bill is specifically from Imaging Associates of Indiana (which is affiliated with Radiology Partners), you have these payment options:

1. Pay Online

• Visit: https://pay.imaginepay.com/provider/IAIP

2. Pay by Phone

• Call: (260) 591-4029

3. Billing Questions

If you have questions about your bill:

• Email: [email protected]

Understanding Insurance and Your Responsibility

Medical billing can be confusing, especially when insurance is involved. Here’s a breakdown of some common terms you’ll see on your bill:

Allowable Amount

This is the maximum amount your insurance company will pay for a specific service. Radiology of Indiana has agreed to accept this amount as payment in full when they’re in-network with your insurance.

Co-Payment

This is a fixed amount you pay for certain services. While co-payments are common for office visits and prescriptions, some plans do have co-payments for radiology services too.

Co-Insurance

This is the percentage of the allowable amount that you’re responsible for paying. For example, if your insurance covers 80% of a $100 service, your co-insurance would be $20 (the remaining 20%).

Deductible

This is the amount you must pay out-of-pocket before your insurance starts covering services. If you have a $1,000 deductible and haven’t paid anything toward it yet this year, you’ll be responsible for the first $1,000 of covered services.

Insurance Networks

Good news! Radiology of Indiana participates with many insurance carriers. They’ll submit claims to your primary and secondary insurance on your behalf.

Some of the insurance networks they participate with include:

• Anthem (including Medicare Advantage and Medicaid)
• Medicare
• Medicaid
• United Healthcare (all products including Exchange)
• Humana
• Cigna
• Tricare
• And many more!

Keep in mind that even with insurance, you’re ultimately responsible for any part of the bill not covered by your insurance. You’ll receive a statement showing any remaining balance you need to pay.

Frequently Asked Questions

How can I get the results of my radiology test?

The billing office only has billing records, not test results. For your results, contact the doctor who ordered your test. They should have received a report from the radiologist.

I provided my insurance info at the hospital. Why am I still getting a bill?

While Radiology of Indiana uses the insurance information provided by the hospital, sometimes that information might be incomplete or inaccurate. If you receive a bill and believe your insurance should cover it, contact the billing office to update your insurance information.

What if I can’t pay my bill all at once?

If you’re unable to pay your bill in full, contact Radiology of Indiana’s billing department at 317.579.2131. They can often work with you to set up a payment plan that fits your budget.

How can I dispute a charge on my bill?

If you believe there’s an error on your bill, contact the billing office as soon as possible. Have your bill and insurance information ready when you call so they can investigate the issue.

Special Billing Scenarios

For Older Invoices

If you have an older invoice from Imaging Associates of Indiana:

• Feb 1, 2017 – Oct 16, 2017: Contact Imaging Assoc. of Indiana (Zotec Billing) at 844-855-2463 or visit https://patient.ezmedinfo.com/
• March 1, 2007 – Jan 31, 2017: Contact IMC Collections at 800-466-6933

Legal Inquiries

For billing/legal inquiries:

• Feb 1, 2017 – Current: Visit http://www.chartswap.com (Listed under: Imaging Associates of Indiana) or email [email protected]
• March 1, 2007 – Jan 31, 2017: Contact IMC Collections at 800-466-6933

Tips for Hassle-Free Radiology Billing

1. Always bring your insurance card to your appointment, even if the facility says they have it on file
2. Verify your coverage with your insurance company before your procedure
3. Keep all billing statements until the matter is fully resolved
4. Contact the billing office promptly if you have questions or concerns
5. Update your address and contact information if they change

My Personal Experience

I’ve dealt with radiology bills myself, and I know how confusing they can be! Last year, I had an MRI done at a Radiology of Indiana facility, and when I got two different bills, I was sure there was a mistake. After calling their billing office, the representative patiently explained the two components (technical and professional) and helped me understand exactly what I was being charged for.

The online payment system was actually pretty straightforward, and I was able to take care of it in just a few minutes. The peace of mind was worth it!

Conclusion

Paying your Radiology of Indiana bill doesn’t have to be complicated. With multiple payment options and a helpful billing staff, you can take care of your bill quickly and get back to focusing on your health.

Remember, if you’re ever unsure about a charge or have questions about your bill, don’t hesitate to call the billing office at 317.579.2131. They’re there to help you navigate the sometimes confusing world of medical billing.

P.S. If you’re curious about the specific radiology services offered by Radiology of Indiana, check out their website for detailed information about their imaging services, including MRIs, CT scans, mammograms, and more.

Quick Reference Guide