Are you strugglin’ to figure out how to pay your Windsor water bill? Don’t worry – we’ve got you covered! Whether you live in Windsor, Colorado or Windsor, California, this comprehensive guide will walk you through all the payment options available to you. I’ve spent hours researching both town websites to bring you the most accurate and up-to-date information for 2025.
Windsor, Colorado Residents: Your Water Bill Payment Options
If you’re a Windsor, CO resident, the Town of Windsor provides potable water, wastewater, and storm sewer services for customers in the Weld County limits Just remember that if you live in Larimer County, you’ll need to contact the Fort Collins/Loveland Water District for water services. And if you’re in Harmony Ridge or Alexander Estates subdivisions, your water comes from the North Weld Water District.
When Are Windsor, CO Water Bills Due?
Your utility payments are due by 5pm on the 20th of each month Don’t miss this deadline! A delinquent account can result in
- A $20 late fee
- A $50 service fee on shut-off days
- Possible disconnection of service (shut-offs happen on the last Thursday of every month)
How to Pay Your Windsor, CO Water Bill
You’ve got several convenient options:
1. Online Payments via Invoice Cloud
This is probably the easiest method for most of us, You can
- Make a quick one-time payment
- Create an account to save payment info
- Set up auto-pay (never worry about due dates again!)
- Go paperless
The best part? Payments made through Invoice Cloud are applied to your account immediately and will update online by the next business day.
Pro tip: If you use your bank’s bill pay option, be aware that it can take up to 7 business days to process since they have to mail a physical check. Not ideal if you’re close to the deadline!
2. Phone Payments
Don’t wanna deal with websites? No problem! Just call (844) 938-0418 to pay by phone. They accept Visa, MasterCard, American Express, and Discover cards.
3. Mail-in or Drop-Box Payments
The old-school approach still works great:
- Return your payment and billing statement in the envelope that comes with your bill
- Or use the 24/7 utility bill payment drop-box located on the west side of 301 Walnut Street
- Payments are collected weekdays at 5pm
- Make checks payable to Town of Windsor
- Please don’t mail or drop off cash (for obvious safety reasons)
4. In-Person Payments
If you prefer the face-to-face experience:
- Visit the Customer Service office inside Town Hall at 301 Walnut Street
- Office hours: Monday-Friday, 8am-5pm (excluding holidays)
- Payment options: cash, check, money order, credit and debit cards
What If You’re Having Trouble Paying?
We all go through tough times. If you’re struggling to pay your Windsor, CO water bill, call 970-674-2400 before the 20th of the month. There may be community resources available to help, and they might be able to arrange special payment plans.
Just remember: if your account is at risk of disconnection, your best bet is to pay online through Invoice Cloud, visit Town Hall, or call the number above during business hours to set up a payment plan. But don’t wait until the last minute – no payment plans are made on shut-off day!
Emergency Contacts
For after-hour water line leaks or breaks, call 970-674-5415.
Windsor, California Residents: Your Water Bill Payment Options
If you’re in Windsor, CA, the Utility Billing Division provides water and water reclamation (sewer) utility account services for the Town of Windsor and Windsor Water District.
When to Pay Your Windsor, CA Water Bill
While the website doesn’t specify exact due dates, it’s always best to pay promptly to avoid any potential late fees or service interruptions.
How to Pay Your Windsor, CA Water Bill
You’ve got 4 convenient methods to choose from:
1. Online via WaterSmart
Visit townofwindsor.watersmart.com to pay online. If you’re logging in for the first time, enter your utility account number exactly as it appears on your statement (xx-xx-xxxxxxx-xx), not the customer number.
2. AutoPay via WaterSmart
Never forget a payment again! Set up AutoPay by visiting the same website (townofwindsor.watersmart.com). Again, for first-time logins, use your utility account number from your statement.
3. In Person
You can pay in person during counter hours at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department. There’s also a convenient utility billing payment drop box at the same location.
The counter hours are:
- Monday through Thursday from 8:00 am to 5:00 pm
4. Mail
Send your payment to:
P.O. Box 100
Windsor, CA 95492
Customer Service Hours in Windsor, CA
The Utility Billing Division is open:
- Monday through Thursday, 7:00 am to 6:00 pm
If you need help outside of in-person counter hours (which are 8am-5pm), you can:
- Call (707) 838-1004
- Email [email protected]
- Visit townofwindsor.watersmart.com
Comparing Windsor, CO vs Windsor, CA Water Bill Payment Options
To make it super easy to compare, here’s a handy table of the payment options in both towns:
| Payment Method | Windsor, CO | Windsor, CA |
|---|---|---|
| Online | Invoice Cloud | WaterSmart |
| Phone | (844) 938-0418 | (707) 838-1004 |
| In Person | 301 Walnut St. | 9291 Old Redwood Hwy, Bldg 300A |
| 301 Walnut St., Windsor, CO 80550 | P.O. Box 100, Windsor, CA 95492 | |
| Drop Box | West side of 301 Walnut St. | 9291 Old Redwood Hwy, Bldg 300A |
| Hours | Mon-Fri, 8am-5pm | Mon-Thu, 7am-6pm (counter: 8am-5pm) |
Tips for Managing Your Windsor Water Bill
No matter which Windsor you call home, these tips will help you stay on top of your water bills:
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Set up auto-pay – This is seriously the easiest way to make sure you never miss a payment and avoid those pesky late fees.
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Go paperless – Save some trees and reduce clutter by opting for electronic statements.
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Check for leaks – A small drip can waste gallons of water and inflate your bill. Common culprits include toilets, faucets, and outdoor spigots.
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Track your usage – Both towns provide ways to monitor your water usage, which can help you identify unusual spikes that might indicate a problem.
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Contact customer service early if you’re having payment troubles – Both Windsor, CO and Windsor, CA have assistance options, but you need to reach out before your account becomes delinquent.
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Consider equal payment plans if available – Some utilities offer plans that average your usage throughout the year for more consistent monthly bills.
Frequently Asked Questions
For Windsor, CO Residents:
Q: When do you read water meters?
A: The Town of Windsor reads meters monthly to determine your water usage for billing purposes.
Q: When is the monthly utility bill distributed?
A: Bills are sent out monthly, and payment is due by the 20th of each month.
Q: What happens if I find a water leak at my residence?
A: Contact the Town immediately. For after-hour water line leaks or breaks, call 970-674-5415.
For Windsor, CA Residents:
Q: Why is there a deposit on my Utility account?
A: Deposits are typically required for new accounts to secure against potential unpaid balances.
Q: When and how do I get my deposit back?
A: Contact the Utility Billing Division at 707-838-1004 for information about deposit returns.
Q: Why do I have to pay an administrative disconnect fee if my water was not turned off?
A: This fee may apply when your account reaches disconnect status in the system, even if physical disconnection hasn’t yet occurred.
What To Do If You’re Moving
If You’re Moving in Windsor, CO:
Contact the Town of Windsor Customer Service to close your account. You can:
- Call 970-674-2400
- Visit Town Hall at 301 Walnut Street
- Check the FAQ on their website for specific instructions
If You’re Moving in Windsor, CA:
Contact the Utility Billing Division to stop your service:
- Call 707-838-1004
- Email [email protected]
- Visit townofwindsor.watersmart.com for virtual forms
- Visit in person at 9291 Old Redwood Highway, Building 300A
Final Thoughts on Paying Your Windsor Water Bill
Managing your water bill doesn’t have to be complicated. Both Windsor, Colorado and Windsor, California offer multiple convenient ways to pay, whether you prefer digital methods or traditional approaches.
The key is to stay informed about your payment options, due dates, and who to contact if you need assistance. By setting up auto-pay and going paperless, you can essentially put your water bill on autopilot and focus on more important things in life.
And remember – paying your water bill on time not only avoids late fees and potential service disruptions but also helps maintain the infrastructure that brings clean water to our homes every day. That’s something we can all appreciate!
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Monday through Thursday 7:00 am to 6:00 pm.
In-person public counter services will be offered Monday through Thursday from 8:00 am – 5:00 pm, at the Town’s Administrative Services Department.
If you need assistance Monday – Thursday between the hours of 7:00 am – 8:00 am or 5:00 pm – 6:00 pm please call (707) 838-1004 or email [email protected].
Phone (707) 838-1000, Email [email protected] or Visit townofwindsor.watersmart.com to view virtual forms.
To Make a Payment – 4 Convenient Methods
- Online by visiting townofwindsor.watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number.
- In Person during counter hours or at the Towns utility billing payment drop box located at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department
- AutoPay via WaterSmart by visiting townofwindsor,watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number.
- Mail to P.O. Box 100, Windsor, CA 95492.
