Let’s face it – hospital bills can be confusing and sometimes overwhelming If you’re trying to figure out how to pay your Good Samaritan Hospital bill, you’re in the right place! I’ve put together this comprehensive guide to help make the process as painless as possible
Quick Options to Pay Your Good Samaritan Hospital Bill
Before diving into the details here are your main payment options
- Online Payment Portals – Most convenient method
- Phone Payments – Speak with customer service representatives
- Mail or In-Person – Traditional payment methods
- Payment Plans – For those needing financial flexibility
Understanding Good Samaritan Hospital’s Online Bill Pay System
Good Samaritan Hospital offers a secure online bill pay system that makes handling your medical expenses quick and easy. The system provides a clear breakdown of:
- The total amount you owe to the hospital
- Specific services associated with your costs
- Payments made by your health insurance
- History of your previous payments
How to Pay Your Bill Online
You have two main options for paying your Good Samaritan Hospital bill online
- Log in with ePay or pay as guest – This option allows you to make a one-time payment without creating an account
- Pay through MyHealthONE – Your secure online health portal where you can also access imaging results, lab results, and more
For those who prefer the MyHealthONE route, you can visit MyHealthONE.com for more information. If you need assistance, the MyHealthONE Support Team is available at (855) 422-6625.
Paying Your Bill at Different Good Samaritan Hospital Locations
It’s important to note that different Good Samaritan Hospital locations may have slightly different billing systems. Let’s look at some specific locations:
Good Samaritan Hospital (San Jose)
At Good Samaritan Hospital in San Jose, you can pay your bill through their online portal at goodsamsanjose.com/myhealthone/bill-pay.dot. They offer flexible payment options, including the ability to set up automatic, recurring payments.
Good Samaritan Hospital (Vincennes, IN)
If you received care at Good Samaritan in Vincennes, Indiana, you can pay your bill through MyChart or as a guest. You’ll need your patient account number from your billing statement. The Central Billing Office can be reached at 812-885-3325 if you have questions about your bill.
For your convenience, this location accepts payments by:
- Visa
- MasterCard
- Discover
- American Express
- Check
- Money order
- Cash
What If I Can’t Pay My Full Bill? Financial Assistance Options
We all hit rough patches sometimes. If you’re worried about paying your Good Samaritan Hospital bill, don’t panic! Several options are available:
Financial Assistance Programs
Good Samaritan Hospital provides financial assistance to qualifying individuals. This assistance applies whether your treatment was at the hospital or one of their outpatient clinics.
Zero-Interest Payment Plans
Many Good Samaritan locations offer zero-interest payment options, allowing you to spread your payments over time without incurring additional costs.
How to Apply for Financial Help
To explore financial assistance options, contact the Central Billing Office. A representative will work with you to determine eligibility and guide you through the application process.
Important Contact Information for Billing Questions
If you have questions about your bill, these resources can help:
Good Samaritan Hospital (Vincennes, IN)
- Patient Accounts: 812-885-3325
- Fax Number: 812-885-8987
PIH Health (affiliated with some Good Samaritan locations)
- Customer Service: 562.698.0811 Ext. 14181
- For Good Samaritan Hospital patients: 562.967.2875
- Hours: Monday through Friday, 8:30 am to 4:30 pm Pacific Time
Frequently Asked Questions About Hospital Bill Payments
Can I make a partial payment on my hospital bill?
Yes! Most Good Samaritan locations accept partial payments. However, it’s advisable to contact Customer Service first to set up proper payment arrangements in their system.
How long does it take for my online payment to be processed?
Typically, payments made online by 11:59 pm will be credited to your account within 2 business days.
What information do I need to pay my bill online?
You’ll need:
- Your Good Samaritan Hospital patient account number (found on your bill)
- Credit card information (number, expiration date, and security code)
- For some locations, you may need to create an account or log in to their patient portal
Are there fees for paying my bill online?
Nope! Good Samaritan Hospital doesn’t charge fees for online bill payments. This is a free service provided for your convenience.
What insurance plans are accepted by Good Samaritan?
Good Samaritan accepts Medicare, Medicaid, and most private insurance plans. Some locations are providers for numerous managed care plans including Aetna, Anthem, Cigna, Humana, United Healthcare, and many others.
Understanding Your Hospital Bill
Hospital bills can sometimes look like they’re written in another language! Here’s a quick breakdown of what you might see:
Common Terms on Your Bill
- Patient Account Number – Your unique identifier needed for payments
- Service Date – When you received treatment
- CPT/HCPCS Codes – Standardized codes for procedures and services
- Total Charges – The full cost before insurance
- Insurance Payments – What your insurance covered
- Patient Responsibility – The amount you need to pay
Why Your Bill Might Be Higher Than Expected
Sometimes your final bill might be different than initial estimates. This could be due to:
- Unforeseen complications during treatment
- Additional tests or procedures that became necessary
- Non-hospital related charges
It’s always a good idea to review your bill carefully and contact the billing office if you have questions.
My Personal Experience with Good Samaritan Hospital Billing
When I had to deal with a Good Samaritan Hospital bill last year, I was initially confused by all the different options. After a bit of research, I found that using their online payment system was by far the easiest method. The breakdown of charges was clear, and I could see exactly what my insurance had covered.
What I especially liked was being able to set up a payment plan when I couldn’t afford the whole bill at once. The customer service rep was surprisingly helpful and didn’t make me feel embarrassed about needing financial flexibility.
Protecting Your Information During Bill Payment
When paying your bill online, Good Samaritan Hospital uses encryption to secure your personal and financial information. All payment and account information is encoded so it can only be read by intended recipients.
Additional Resources for Patients
If you’re dealing with medical bills, these resources might help:
- Good Faith Estimate – You have a right to receive an estimate explaining how much your medical care will cost
- Protection Against Surprise Medical Bills – In case of emergency care from out-of-network providers
- Financial Assistance Guidelines – Available in multiple languages including English, Spanish, and Haitian/Creole at some locations
Final Thoughts on Paying Your Good Samaritan Hospital Bill
Dealing with medical bills isn’t anyone’s idea of fun, but hopefully this guide has made the process a little clearer. Remember, if you’re struggling to pay your bill, reach out to the hospital’s billing office – they’re usually willing to work with you to find a solution.
Have you had experience paying a Good Samaritan Hospital bill? Was it straightforward or complicated? I’d love to hear about your experiences in the comments below!
Quick Checklist for Paying Your Bill
- ✓ Gather your bill with patient account number
- ✓ Have your payment method ready (credit card, check, etc.)
- ✓ Decide if you’ll pay online, by phone, or mail
- ✓ Consider setting up a payment plan if needed
- ✓ Keep payment confirmation for your records
Remember, staying on top of your medical bills not only helps your credit score but also ensures you maintain a good relationship with your healthcare provider for any future needs.
No Surprise Bill Notice
There are new rights and protections for consumers to end surprise medical bills, help consumers better understand costs before getting healthcare, and remove them from payment disagreements between their healthcare providers, healthcare facilities, and health plans.
Samaritan Physicians’ Contact Information
If your care requires anesthesia, radiology or other physician services, you will receive a separate bill for the providers of these services (i.e., Northern Radiology Associates, Jefferson Anesthesiologist Services, North Country Emergency Medical Consultants, etc.). These are private physician practices and are not employed by Samaritan. All Samaritan practices employ our own physicians and providers and patient bills will come from Samaritan directly. Below is a partial listing of the main private providers that you may receive a separate bill from if you receive services at the hospital.
| Physician Offices | Address | Business Phone |
| Apogee Physicians | 830 Washington St. Watertown, NY 1360 | 315-779-5179 |
| Jefferson Anesthesiologist Services | 826 Washington St., Watertown, NY 13601 | 315-785-8509 |
| North Country Orthopaedic Group | 1571 Washington St Suite 201 Watertown, NY 13601 | 315-785-8509 |
| North Country Emergency Medical Consultants, PC | 830 Washington Street Watertown, NY 13601 | 855-691-9890 |
| St. Lawrence Radiology Associates | 50 Leroy St, Potsdam, NY 13676 | 443-274-2900 |
| Samaritan Medical Practice PC | 826 Washington Street Watertown, NY 13601 | 315-552-6497 |
Please click here to find a physician’s contact information for all physicians on our Medical Staff, private and employed.
To receive an estimated average price for services at Samaritan, you can contact a patient account representative at 315-786-4900 or send an email inquiry to [email protected]. To better assist you, you may be asked to provide a procedure code which can be obtained from the doctor ordering the services. The amount you owe depends on your insurance plan. You should contact your insurance company directly to determine your obligation.
Samaritan’s pricing for COVID-19 related testing is $72.00 for CPT code U0001; $103.00 for CPT code U0002; and $170.00 for CPT code U0003.
Please view Samaritan Medical Center’s Hospital Price Index to see costs of certain charges you may incur as a patient.
This information is required for us to share by the federal government and only includes costs from commercial insurance plans. It is intended to provide transparency in Samaritan’s pricing structure in an overall view. If you have questions about this listing please contact a Patient Account Representative at 315-786-4900 or send an email inquiry to [email protected].
These charges are not meant as a quote or guarantee of actual charges, and do not account for variables such as a patient’s medical condition, length of stay, health insurance or charges from ancillary providers who contribute to a patient’s care during their hospital stay. Please contact your insurer to obtain a more accurate and customized out-of-pocket estimate that reflects your benefits, deductible, and copayments and to verify whether Samaritan is in-network or out-of-network.
Upon receipt of your bill from Samaritan, our patient account representatives will help you to make short-term payment arrangements, explain hospital billing policies and answer any questions you may have. A patient account representative may be reached by calling 315-786-4900, Monday through Friday, from 8:00 am until 4:30 pm. Please note that each visit to the hospital or one of its affiliates is billed individually, and you will receive an itemized statement notifying you that your insurance has been billed.
Samaritan Medical Center accepts all patients for service without regard to race, color, creed or the ability to pay. Financial Assistance is available to all who apply and qualify for assistance. All medically necessary hospital medical services are covered by this program.
Samaritan is proud of our mission to provide high-quality, compassionate healthcare services to meet the needs of our civilian and military community. If you are worried that you will be unable to pay your bill in full, we may be able to help. You may qualify for discounts on medical expenses through Samaritan’s Financial Assistance Program if:
- You do not have health insurance
- Your health insurance does not cover all of the medical care you need
- You are not eligible for Medicaid or some other type of insurance*
- You meet the financial criteria
Download the Financial Assistance Program Application. Adobe Acrobat is needed to view and save this application. You may also view our Financial Assistance Policy for further information about this program.
Samaritan participates with many different commercial insurers such as Blue Cross Blue Shield and MVP, as well as Tri-Care, Medicaid and Medicare. Please verify if Samaritan participates with your insurance by asking your insurance company directly.
Want a fast and easy way to pay your Samaritan bill?
Our online bill pay service offers many benefits for our patients, such as:
- Patients can save their information securely for future payments
- Patients can pay with a personal check online, in addition to all major credit cards
- Patients will receive an instant notification once payments are successfully made, or notify you if there was a problem with the payment
- Patients can pay on multiple accounts during one session
Access the new online bill pay service.
If you have any questions about this new service or your bill, please contact us Monday through Friday from 8:00 am until 4:30 pm at 315-786-4900.
Listed below are the insurance companies that Samaritan currently partners with. Please contact your health insurance company directly to determine if your plan is included. Please note Hospital employed physicians participate with the same insurances as the hospital (examples include Hospitalists and Family Health Centers).
