* Please note: this list is subject to change. This list should not replace the confirmation of a patients eligibility and coverage with a specific health plan.
While we have tried to make our network status clear to all health care consumers, it is important to note that the states new out-of-network law does not apply to health insurance plans issued outside of New Jersey. Even if you live in New Jersey, if your employer is located in another state, it is possible that your plan is not covered by the law. Also, the new law is optional for self-funded plans. Self-funded plans are when the employer assumes the responsibility to cover all of the expenses of the plan. Self-funded plans are only required to follow federal requirements, not state laws. A self-funded plan may opt in and elect to be subject to New Jerseys out-of-network law, but it is not required to do so. It is important that you ask your employer or health insurance carrier whether the new law applies to your plan.
Are you looking for a simple way to pay your HackensackUMC medical bills? You’ve come to the right place! As someone who’s navigated the Hackensack Meridian Health billing system multiple times, I’m excited to share all the payment options available to make your life easier.
Medical bills can be stressful, but paying them doesn’t have to be. Hackensack Meridian Health offers several convenient ways to handle your hospital bills – whether you prefer going online, making a quick phone call, or sending a check through mail.
Payment Options at a Glance
Hackensack Meridian Health provides multiple ways to pay your hospital bills:
- Online payments through MyChart or as a guest
- Phone payments via automated system or customer service
- Mail payments with your payment stub
Let’s dive into each option so you can choose what works best for you!
Online Bill Payment – The Most Convenient Option
The easiest and quickest way to pay your HackensackUMC bill is through their online portal. Hackensack Meridian Health offers a user-friendly online payment system that’s available 24/7.
Using MyChart for Bill Payment
MyChart is Hackensack Meridian Health’s patient portal that lets you do much more than just pay bills Here’s how to use it
- Go to MyChart login page
- Log in with your username and password
- Navigate to the billing section
- Select the bill you want to pay
- Choose your payment method and complete the transaction
If you don’t have a MyChart account yet, no worries! You can easily create one by clicking “Sign Up” on the login page. Having a MyChart account gives you additional benefits like:
- Viewing your medical records
- Accessing lab and test results
- Scheduling appointments
- Sending messages to your doctor’s office
- Reviewing doctor’s notes
Pay as Guest Option
Don’t want to create an account? No problem! Hackensack Meridian Health understands that not everyone wants to set up a MyChart account. That’s why they offer a “Pay as Guest” option on the MyChart login page.
This feature allows you to make a one-time payment without creating an account. Simply:
- Visit the MyChart login page
- Click on “Pay as Guest”
- Enter your billing information
- Complete your payment
Accepted Payment Methods Online
When paying online, Hackensack Meridian Health accepts:
- VISA
- MASTERCARD
- AMERICAN EXPRESS
- DISCOVER
- Electronic checks (using your routing and checking account numbers)
Phone Payment Options
Not comfortable with online payments? No problem! You can easily pay your HackensackUMC bill by phone.
Automated Phone System
For 24/7 convenience, use the automated phone system
- Call 551-996-1960
- Follow the prompts to make your payment
- Have your statement and payment method ready
This system is available any time, day or night, making it super convenient for those with busy schedules.
Speaking with a Customer Service Agent
If you’d prefer to talk to a real person:
- Call 551-996-1960
- Speak with a customer service representative
- They’ll help process your payment
Customer service agents are available Monday through Friday from 8 a.m. to 5 p.m. Just keep in mind that payments made after 5 p.m. won’t be processed until the next business day.
When you make a phone payment, the transaction will appear on your bank statement with the description “EPAY HOSP”.
Mail Payment Option
Some of us still prefer the traditional way of paying bills by mail. Hackensack Meridian Health still offers this option:
- Detach the payment stub at the bottom of your statement
- Include it with your check
- Mail to: PO Box 48028, Newark, NJ 07101-4828
Make sure to allow enough time for mail delivery and processing before your bill’s due date!
Understanding Your Hospital Bill
Medical bills can be confusing with all their codes and terms. Here’s a quick breakdown of what you might see on your bill:
Common Terms on Your Bill
-
Copayment (Copay): A fixed amount you pay for specific services like office visits. This amount is set by your insurance plan and varies by service.
-
Deductible: The amount you must pay each year before your insurance starts covering costs. After meeting your deductible, you’ll typically only pay copays or coinsurance.
-
Coinsurance: The percentage of costs you pay after meeting your deductible. For example, with 20% coinsurance, you pay 20% while your insurer covers 80%, until you reach your annual out-of-pocket maximum.
Explanation of Benefits (EOB)
Your insurance provider will send you an Explanation of Benefits (EOB) showing how they processed your claim and what you owe. This isn’t a bill, but it helps you understand what your actual bill will be.
Need Help With Your Bill?
Have questions about your HackensackUMC bill? Hackensack Meridian Health has a dedicated customer service team ready to assist you.
Billing Questions
For questions about your hospital statement, including:
- Recent charges
- Account balance
- Setting up an interest-free payment plan
Contact the Customer Service Team at 551-996-1960, Monday through Friday, 8 a.m. to 5 p.m.
For questions about your physician or physician group statement, call the number listed directly on that statement.
Financial Assistance Options
If you’re struggling to pay your medical bills, don’t worry! Hackensack Meridian Health has a dedicated Financial Assistance team at each of their hospitals. They can help determine if you qualify for any financial assistance programs.
To learn more about financial assistance, you can:
- Speak with a financial counselor at your hospital
- Visit the Financial Assistance section on their website
- Ask about interest-free payment plans
Frequently Asked Questions About HackensackUMC Bill Pay
What is a “Hospital-Based Outpatient” clinic?
Hospital-based outpatient clinics adhere to nationally recognized service and patient care standards, ensuring high-quality care. However, the billing process for these clinics follows the same format as hospital services, with separate charges for hospital staff and physician services.
Will I pay more for services at a Hospital-Based Outpatient clinic?
Possibly. Some patients may pay more for certain outpatient services and procedures at hospital outpatient locations, depending on the specific services received and insurance coverage.
Medicare patients might incur coinsurance or deductible liabilities to the hospital that they wouldn’t face at non-hospital-based facilities.
It’s recommended to review your insurance benefits or contact your provider to understand what your policy covers and what out-of-pocket expenses to expect.
How does this affect my co-pays or deductibles?
Depending on your specific insurance benefits, you might face additional out-of-pocket expenses under the “Hospital-Based Outpatient” model.
For questions about potential co-insurance payment amounts, contact the Patient Access Department at 551-996-2808, Monday through Friday, 8 a.m. to 5 p.m.
Surprise Medical Billing Protection
Hackensack Meridian Health is committed to protecting patients from surprise medical bills. They provide information to help you understand your rights and the costs of your healthcare services.
For more details on surprise billing protection, visit the Billing and Insurance section on their website.
Price Transparency
Understanding healthcare costs is important to Hackensack Meridian Health. They provide price estimates for care to help patients plan for their medical expenses.
You can request price estimates for:
- General services
- Carrier Clinic services
- Ramapo Valley services
Tips for Smooth Bill Payment
Based on my personal experience with Hackensack Meridian Health’s billing system, here are some tips to make the process easier:
-
Keep your statements organized – File them by date so you can easily reference them if questions arise.
-
Set up a MyChart account – Even if you don’t use it now, having access to your medical records and billing information can be invaluable later.
-
Pay attention to deadlines – Mark bill due dates on your calendar to avoid late fees.
-
Ask questions early – If something on your bill doesn’t make sense, call the customer service line right away.
-
Keep payment confirmations – Whether you pay online, by phone, or by mail, keep proof of payment until you’re sure the bill is settled.
My Experience with Hackensack Meridian Health Billing
I’ve personally used both the MyChart portal and phone payment options with Hackensack Meridian Health, and I found the online system to be particularly user-friendly. The MyChart portal not only lets me pay bills but also gives me access to my test results and appointment scheduling, which has been super convenient.
One time, I noticed a charge on my bill that didn’t seem right. I called the customer service number, and they were able to explain the charge and even helped me set up a payment plan when I mentioned I was concerned about the total amount. The representative was patient and understanding, which made a stressful situation much easier to handle.
Conclusion
Paying your HackensackUMC bill doesn’t have to be complicated. With multiple convenient options – online through MyChart, by phone, or by mail – you can choose the method that works best for you.
If you have questions or concerns about your bill, don’t hesitate to reach out to their customer service team. They’re there to help make the process as smooth as possible.
Remember, staying on top of your medical bills is an important part of managing your healthcare. By understanding your payment options and the terms on your bill, you can avoid unnecessary stress and focus on what really matters – your health and wellbeing.
Have you used any of these payment methods for your HackensackUMC bills? Which one worked best for you? I’d love to hear about your experiences in the comments below!
Patient & Visitor Information
- Aetna
- Aetna Better Health
- Amerigroup (including Medicaid products)
- AmeriHealth (including AmeriHealth Advantage Plan)
- Braven Health
- Cigna
- Clover
- Consumer Health Network
- Devon Health
- First Managed Care Option
- Horizon Blue Cross Blue Shield (including OMNIA)
- Horizon Casualty Services
- Horizon NJ Health
- Intergroup Services Corp (EXCLUDING RBMC CAMPUSES)
- Magnacare/Brighton Health Plan
- Multiplan/Private Health Care System
- OptumHealth
- Oxford
- Qualcare (including Oscar)
- TRICARE (Humana Military)
- United Behavioral Health
- United Health Care
- United Community Choice (AmeriChoice)
- US Family Health Plan
- Veterans Affair Community Care Network (VA CCN)
- Wellcare (including Medicaid and D-SNP products)
* Please note: this list is subject to change. This list should not replace the confirmation of a patients eligibility and coverage with a specific health plan.
While we have tried to make our network status clear to all health care consumers, it is important to note that the states new out-of-network law does not apply to health insurance plans issued outside of New Jersey. Even if you live in New Jersey, if your employer is located in another state, it is possible that your plan is not covered by the law. Also, the new law is optional for self-funded plans. Self-funded plans are when the employer assumes the responsibility to cover all of the expenses of the plan. Self-funded plans are only required to follow federal requirements, not state laws. A self-funded plan may opt in and elect to be subject to New Jerseys out-of-network law, but it is not required to do so. It is important that you ask your employer or health insurance carrier whether the new law applies to your plan.
