The Ultimate Guide to Paying Your Northglenn Water Bill Online: Quick, Easy, and Secure

Hey there, Northglenn residents! Are you tired of remembering to mail your water bill or making special trips to City Hall? I’ve been there too! As a fellow utility customer, I’ve explored all the payment options available in our city, and I’m excited to share how you can simplify your life by paying your Northglenn water bill online.

Why Online Water Bill Payments in Northglenn Rock

The City of Northglenn has made it super easy to manage and pay your water bill digitally Let me tell you, once I switched to online payments, I never looked back! Here’s why you might love it too

• Pay whenever, wherever – No more rushing to City Hall before they close
• Super secure – The payment portal uses encryption to protect your financial info
• View your history – Check past bills and payments all in one place
• Go paperless – Stop killing trees and cluttering your counter with paper bills
• Set up autopay – Never miss a payment again with recurring payments
• Update account details – Change your info without making a phone call

Online payments have saved me so much time and hassle, plus I never worry about late fees anymore. It’s definitely the easiest way to handle your water bill in Northglenn!

How to Pay Your Northglenn Water Bill Online: Step-by-Step

Ready to jump in? Let me walk you through how to pay your bill on the Northglenn website:

1. Go to the city’s online payment website at northglenn.merchanttransact.com
2. For first-time users, you’ll need to register (more on that below)
3. If you’re already registered, simply log in with your credentials
4. If you just want to make a one-time payment without registering, click the “One Time Payment” option
5. Enter your 9-digit account number (don’t forget the dash!) and the name exactly as it appears on your statement
6. Follow the prompts to complete your payment using Visa, MasterCard, or Discover

The whole process takes just a few minutes and your payment gets posted the next business day with a receipt date of when you submitted payment.

Setting Up Your Online Account with Northglenn

Creating an account gives you the most flexibility for managing your water service. Here’s how to register:

1. Visit northglenn.merchanttransact.com
2. Click “Sign Up” under “Don’t have an account?”
3. Gather these things before starting:
   • Your complete address
   • Your full 9-digit account number with dash
   • A valid email address
4. Fill in your info exactly as it appears on your bill (this is important!)
5. Create a secure password
6. Check your email for a verification link (check spam if you don’t see it)
7. Click the link to complete your registration

Important tip: The verification email comes from [email protected] with “Your Bill From Northglenn is Ready” in the subject line. Add this to your address book so it doesn’t get filtered as spam!

Once you’re registered, you can log in anytime to view your balance, payment history, update your details, and schedule payments. I like to check mine once a month just to keep an eye on my water usage.

Going Paperless with E-Billing

Wanna ditch the paper bills? I did this last year and it’s been great! Here’s how to switch to e-billing:

1. Log in to your online account
2. Look for the e-billing sign-up option
3. Confirm your email address

Your bill will be delivered straight to your inbox with the subject line “Your Bill From Northglenn is Ready.” You’ll still have all payment options available, but you’ll be helping the environment and keeping your countertops cleaner!

Pro tip: Make sure to subscribe to e-billing at least two weeks before your next bill is due. After that, you’ll receive confirmation telling you when to expect your first e-bill.

Setting Up Automatic Payments

This is my personal favorite option! With auto-pay, I never have to remember due dates. Here are two ways to set up automatic payments:

Option 1: Online Auto-Pay

1. Log in to your account at northglenn.merchanttransact.com
2. Look for automatic payment setup options
3. Enter your payment details
4. Confirm your selections

Option 2: NEXT Program (Bank Deduction)

1. Fill out the NEXT application online through the city’s website
2. This sets up automatic deductions from your checking or savings account
3. The amount of your bill will be deducted on the due date each month
4. You’ll still receive a bill, but payment happens automatically

With the NEXT program, you save on postage and never pay late. It’s made my life so much easier!

One-Time Payments Without Registration

Not ready to commit to an account? No problem! Northglenn offers quick one-time payments:

1. Visit northglenn.merchanttransact.com
2. Click “One Time Payment”
3. Enter your account number (all 9 digits and the dash)
4. Enter the name exactly as it appears on your statement
5. Follow the payment prompts

This is great for those times when you’re in a hurry or if you prefer not to create an account but still want the convenience of online payment.

Other Ways to Pay Your Northglenn Water Bill

While online is the easiest way, the City of Northglenn offers several other payment options:

Pay by Phone

• Call 303-450-8770 during business hours (weekdays 8:30 a.m. – 4:30 p.m.)
• Have your Visa, MasterCard, or Discover card ready
• Your payment will be reflected immediately on your account

Pay in Person

• Visit Northglenn City Hall at 11701 Community Center Drive
• Open weekdays from 8:30 a.m. to 4:30 p.m.
• They accept cash, check, Visa, MasterCard, and Discover (no American Express)

Pay by Mail

• Send your payment to:
  City of NorthglennP.O. Box 17489Denver, CO 80217-0489

• Include your account number or service address
• Allow enough time for mail delivery before the due date

Night Drop at City Hall

• Use the drop box located at the west entrance of City Hall
• Don’t leave cash in the drop box
• Payments after 3 p.m. on Friday, weekends, or holidays will be posted the next business day

Important Payment Information to Know

Here are some key details about Northglenn water bills that’ll help you avoid any issues:

• Payments are due 23 days after the billing date
• A $10 delinquency fee applies when two or more monthly statements are unpaid and the account balance is $100+
• When a Final Notice is issued, you have 10 days to pay the delinquent balance to avoid disconnection
• Interest accrues monthly on outstanding balances
• If your account is past due, partial payments don’t guarantee continued service

What to Do If You Can’t Pay Your Bill

Times get tough for everyone sometimes. If you’re struggling to pay your water bill, Northglenn offers some options:

Payment Extensions and Partial Payments

• Contact Customer Service at 303-450-8770 to discuss your options
• They may offer a payment extension plan
• Remember, partial payment is better than no payment and might keep your water service active

Utility Bill Assistance Program

• The Northglenn Community Foundation provides grants to eligible residents
• You can apply once every 12 months
• Funds are applied directly to your utility account and don’t need to be repaid
• Applications are available at www.northglenncf.org or at City Hall, the Recreation Center, and the Senior Center

I’ve heard from neighbors that the customer service folks are really understanding if you reach out before the problem gets too big. Don’t be embarrassed to call them!

Browser Compatibility for Online Payments

One thing to note: the Northglenn payment portal doesn’t work with Internet Explorer. You’ll need to use a modern browser like:

• Chrome
• Safari
• Firefox
• Edge

I learned this the hard way when my ancient laptop with IE wouldn’t load the payment page!

Monitoring for Leaks

The city’s water monitoring equipment can detect unusual increases in usage, which might indicate leaks. Once a year, they send notifications to residents who have been flagged in the system.

Fixing leaks quickly not only saves you money on your water bill but also on your sewer bill since that water has to go somewhere! Plus, you’re helping conserve our most valuable resource.

For Landlords: Managing Tenant Accounts

If you’re a landlord, you’ll need to submit a Registered Agent form to add tenants or agents to your account. Each tenant or management change requires a new form submission. You can find this form on the city’s website.

Final Thoughts: Why I Love Northglenn’s Online Water Bill System

Since I switched to paying my Northglenn water bill online, I’ve saved time, avoided late fees, and even caught a small leak early thanks to being able to easily monitor my usage history. The system is reliable, secure, and super convenient.

Whether you choose to create an account for full functionality, set up autopay, or just make occasional one-time payments, the online options make managing your Northglenn water bill so much easier than the old paper-and-stamp method.